Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

4208 Reviews

ReScore Reviews™ (65)

ReScore
Overall Rating 4.8307672/5Overall Rating 4.8307672/5Overall Rating 4.8307672/5Overall Rating 4.8307672/5rating 4.8307672
Original
Overall Rating 2.26154/5Overall Rating 2.26154/5rating 2.26154rating 2.26154rating 2.26154
94% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


DK
Dong K.
Irvine, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Best dealer
...happy time

AT
Andrew T.
Fontana, CA
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Bad start, good follow up
After I got out of my car it took a while to get acknowledged... way longer than the usual at this location. However, the guy who took care of me was very nice and accommodating. He was awesome.

LW
Larry W.
Hacienda Heights, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Very good service writer
very good service writer

Verified Customer
Diamond Bar, CA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Excellent Service
Excellent Customer Service. Very professional and friendly staff. Love how they care for my car a step further and always wash it for me. My car leaves looking better than when I brought it in.

RL
Ruben L.
Baldwin Park, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Superb Customer service
As always a positive experience getting my serviced done at Puente Hills Hyundai. Thank you Tino for taking care of my car & myself with awesome communication. I really appreciate it.

DG
Debra G.
Whittier, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Great service ! Great people!!!
I've been coming here for over 5 years and. Hyundai customer service and sales departments are wonderful. Shout Out to Kelly!!!
SEAN K., Service Director from Puente Hills Hyundai responded on 07/18/2019

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

CL
Charles L.
Chino Hills, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Maintenance
Short waiting and the job was done on time with timely notification about the progress. Perfect!

MC
Maria C.
Montebello, CA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Execellent
Javier was very help and help save money since I am single mom and this is my first hopefully will be a while before I need to buy another
SEAN K., Service Director from Puente Hills Hyundai responded on 07/18/2019

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

MM
Miguel M.
Ontario, CA
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Happy Customer
Javier is awesome!

TA
Timothy A.
West Covina, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Puente Hills Hyundai best staff
Survey to lengthy

TD
Theresa D.
Whittier, CA
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Friendly service
I feel I get great service every time
Clean and friendly service

DC
Dorene C.
Whittier, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Service
Joel was great. He was friendly and knowledgeable. Thank you.

Verified Customer
Covina, CA
2017 Hyundai Sonata Plugin Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Nice people, quick return keeps their word
Had a very nice experience with Hyundai. They were prompt, efficient and Provided me transportation to and from my house.

MM
Melchor M.
Hacienda Heights, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Good service
They promised the car back by 5pm and it was done at 3:30. Really appreciated the timely service.

HC
Howard C.
Santa Ana, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Customer service
When I come into Puente Hills Hyundai, I know that I have no worries. From the free shuttle service that they offer, to the professional service that they show to the customer, I know that I am in good hands. When I go in, i always look for Jae Lee. Mr. Jae Lee is always happy to help out with whatever questions that I may have about the maintenance that I am receiving on both cars. He is very helpful and a great employee.

KS
Karen S.
Whittier, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Service vs Sales
Ao happy with service dept but sale staff waisted my time and they were rude.

JF
James F.
Rowland Hghts, CA
2006 Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Great service
They always wash your car and treat you well!

MP
Marilyn P.
Ontario, CA
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Customer service
Made me and my children feel very comfortable

LN
Lynn N.
West Covina, CA
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
The dealership was nice...
The staffs were extremely good and very pleasant at what they do every time we were there.

CB
Christine B.
Whittier, CA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Everyone is so nice!!
Service was great! Javier and Joey are the best!
SEAN K., Service Director from Puente Hills Hyundai responded on 07/18/2019

Thank you for taking the time to fill out our survey.

We also appreciate 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com