Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

4203 Reviews

ReScore Reviews™ (65)

ReScore
Overall Rating 4.8307672/5Overall Rating 4.8307672/5Overall Rating 4.8307672/5Overall Rating 4.8307672/5rating 4.8307672
Original
Overall Rating 2.26154/5Overall Rating 2.26154/5rating 2.26154rating 2.26154rating 2.26154
94% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


RL
Ruben L.
Baldwin Park, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Superb Customer service
As always a positive experience getting my serviced done at Puente Hills Hyundai. Thank you Tino for taking care of my car & myself with awesome communication. I really appreciate it.

DG
Debra G.
Whittier, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Great service ! Great people!!!
I've been coming here for over 5 years and. Hyundai customer service and sales departments are wonderful. Shout Out to Kelly!!!

CL
Charles L.
Chino Hills, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Maintenance
Short waiting and the job was done on time with timely notification about the progress. Perfect!

MC
Maria C.
Montebello, CA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Execellent
Javier was very help and help save money since I am single mom and this is my first hopefully will be a while before I need to buy another

MM
Miguel M.
Ontario, CA
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Happy Customer
Javier is awesome!

CL
Chi Wen L.
Walnut, CA
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2019 Category: Service
Received very good service from "Joel" service tech
I have had some very bad experiences with Puente Hills Hyundai but the last warranty repair I made there has changed my impression. Joel, the rep helping me was very courteous and helpful. He made sure that my repair was handled as quickly as possible and even took the trouble to update me. Would consider going back here again for future services.

TA
Timothy A.
West Covina, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Puente Hills Hyundai best staff
Survey to lengthy

TD
Theresa D.
Whittier, CA
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Friendly service
I feel I get great service every time
Clean and friendly service

DC
Dorene C.
Whittier, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Service
Joel was great. He was friendly and knowledgeable. Thank you.

Verified Customer
Covina, CA
2017 Hyundai Sonata Plugin Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Nice people, quick return keeps their word
Had a very nice experience with Hyundai. They were prompt, efficient and Provided me transportation to and from my house.

MM
Melchor M.
Hacienda Heights, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Good service
They promised the car back by 5pm and it was done at 3:30. Really appreciated the timely service.

HC
Howard C.
Santa Ana, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Customer service
When I come into Puente Hills Hyundai, I know that I have no worries. From the free shuttle service that they offer, to the professional service that they show to the customer, I know that I am in good hands. When I go in, i always look for Jae Lee. Mr. Jae Lee is always happy to help out with whatever questions that I may have about the maintenance that I am receiving on both cars. He is very helpful and a great employee.

JF
James F.
Rowland Hghts, CA
2006 Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Great service
They always wash your car and treat you well!

MP
Marilyn P.
Ontario, CA
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Customer service
Made me and my children feel very comfortable

LN
Lynn N.
West Covina, CA
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
The dealership was nice...
The staffs were extremely good and very pleasant at what they do every time we were there.

Verified Customer
Whittier, CA
2019 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/11/2019 Category: Service
Fair
Workers drinking coffee.and having donut
SEAN K., Service Director from Puente Hills Hyundai responded on 07/12/2019

 It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future.
Thank you for filling out the survey.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

CB
Christine B.
Whittier, CA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Everyone is so nice!!
Service was great! Javier and Joey are the best!

Verified Customer
Whittier, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Awesome
Always great service

JB
John B.
La Mirada, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Best customer service!
I had a tire wear out but instead of just running thin it tore off into a rope unraveling the tire down to the belt. The rubber rope whipped around the back end and caused some expensive damage. Jae Lee, my service advisor, talked my extended warranty into paying for the work and my rental saving me about $1,500. Thanks to Jae who once again came through for me. Great communication and on time delivery.

Verified Customer
Diamond Bar, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
greatly engineered vehicles always great service..
Personal attention. Dedication to task.
Professional and sincere.