By VINCENT C. in Twentynine Palms, CA
On 11 November, 2024 at 9:05, the service center assistant was very helpful, expedient, and informative.
By Sterling A. in Palm Springs, CA
I give Palm Springs Hyundai service department a 5 star rating. I have had two lease vehicles purchased and serviced by Palm Springs Hyundai. I love their service department and how they never disappoint. Its so easy to schedule an appt. online. I always wait and receive the free car wash after the car is serviced. The show room & lounge is always welcoming. And especially their coffee machine LOL. My prior military service is showing USMC. The title of this review means....a feeling of loyalty and pride that is shared by the members of a group who consider themselves to be different from other people in some special way. I recommend this service department. Semper Fi from sterlingA.
By Eric C. in Valley Village, CA
My wife and I were 130 miles away from home and our car battery died multiple times on a Saturday. Only a Hyundai dealership could solve my battery problem. I thought the worst because it was a weekend. However, Josh from Hyundai Palms Springs answered my phone call and basically said I got you swing through. We arrived and got us in and out within 30 mins of arrival. I never had such a positive and welcoming attitude from any place. He basically treated me like family even though I never met him. He told me that I was a part of the Hyundai Family. What a dope guy!
By Kathleen S. in Yucca Valley, CA
Great employee reception. Time waited was normal and waiting area clean and inviting. Car wash was exceptional.
By Michael S. in Indio, CA
Great service department. The personnel takes special care and car is done in a timely manner
By Simon Y. in Palm Springs, CA
Service Advisor Eric Garcia is amazing He know his job very well He will be future GM Thank you
By Andrew B. in Twentynine Palms, CA
This dealership goes out of their way to help you understand what is wrong with your vehicle. They are very good in communicating the problem in a way that could be easily understood.
By Ben J. in Palm Springs, CA
Hyundai Palm Springs gives flawless service. It was quicker than I expected, the place was nice to hang out in and work while my car was being treated, and the staff is friendly and approachable.
By Bruce S. in La Quinta, CA
I have only required standard maintenance for my 2019 sonata. Scheduling was quick. Work done was on time ( I waited about an hour since the time I checked in). The car has been 100% reliable. I could not ask for more. My previous cars were luxury cars. The service and dealership was on par with the luxury dealerships and at reasonable prices.
By Eric S. in Palm Desert, CA
Quickly greeted at service department. Began my service before my appointment time and was returned promptly. Nice job!!
By Kelly M. in La Quinta, CA
I purchased my Hyundai in late 2020 from a dealership outside my area so when I started to require service I went to LQ Hyundai. They are the absolute worst. Poor follow through, inaccurate diagnosis and just horrible service overall. So with that frustration I decided to make a switch and start taking my Hyundai to Palm Springs Hyundai. After my first visit at PS Hyundai, I really regret that I didn’t go there sooner. The service and sales staff in the building are always courteous, helpful and have true expertise. They really know what they’re doing and I feel confident that they are not going to give me wrong info like LQ Hyundai often did. The advisors and service team at PS Hyundai are wonderful. I’m so happy to have Jenna Porter’s assistance to check me in and communicate with me each time I’ve been there. This will be my location moving forward. While LQ Hyundai was only 10 mins away, I am more than willing to drive 45-50 mins to PS Hyundai and utilize their team & facility.
By Thomas E. in Palm Springs, CA
George, Josh and Jena are excellent service employees.
By Susan K. in Palm Desert, CA
Jed and Eric always go out of their way to provide the best service possible. They are both courteous, patient and always professional on every visit, no matter how busy it can get. They take the time to listen and make sure you are satisfied when the car is brought back to you.
By Robert M. in Palm Desert, CA
For about 20 years, I have had nothing but a superior relationship with Palm Springs Hyundai, mainly because of the outstanding service I have received in communicating with Eric Garcia. He has consistently handled all my requests and/or problems with extreme professional expertise and has often made me feel as if I was the only customer who needed help and care!! THAT is, in my opinion, true CUSTOMER SERVICE!!
By Thomas E. in Palm Springs, CA
The service department is excellent, George, Jen, and Josh were extremely courteous and were willingly ready to help with my situation. They helped me with a new tire problem, they were quick to restore the tire, as they know that I travel the 10 freeway to Los Angeles weekly for work. Great people. TJ Estrada