Overview

Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

1325 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.6551693/5Overall Rating 3.6551693/5Overall Rating 3.6551693/5rating 3.6551693rating 3.6551693
Original
Overall Rating 2.2069/5Overall Rating 2.2069/5rating 2.2069rating 2.2069rating 2.2069
88% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Gardena, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Great service!
My advisor Barry was super cool & informative. My service was speedy, much faster & accommodating then the other dealers I’ve visited.
MICHAEL J U. from Win Hyundai Carson responded on 01/22/2019

Thank you so much for the great rating and for taking the time to complete the survey. Mike Uribe


TA
Tamara A.
Gardena, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Excellent Customer Service!
Barry provides excellent customer service in the service department!
MICHAEL J U. from Win Hyundai Carson responded on 01/22/2019

Tamara, Thank you so much for taking the time to complete the survey and for the feedback! Mike Uribe Service director mikeu@winhyundaicarson.com


LR
Laura R.
Carson, CA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
They deliver and never overpromise
They are always done faster than I expect, and the work always seems to be done well, thoroughly, and carefully. I've only had two experiences with them so far, but they've always been really good. And they don't overcharge.
MICHAEL J U. from Win Hyundai Carson responded on 01/22/2019

Hi Laura, Thank you so much for taking the time to complete the survey and for the great rating!! We appreciate your business and look forward to your next visit. Mike Uribe Service director


DS
Danial S.
Harbor City, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Hannibal is an amazing guy
I was so happy with all information Hannibal gave me. Such an amazing person.
MICHAEL J U. from Win Hyundai Carson responded on 01/22/2019

Danial, Thank you so much for taking the time to complete the survey and for the great rating! We appreciate your business and look forward to your next visit. Mike Uribe Service director


Verified Customer
Harbor City, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
Went in for oil change
They got the job done and even washed my car! Thanks.
MICHAEL J U. from Win Hyundai Carson responded on 01/15/2019

Hello, Thank you for taking the time to complete the survey and for the feedback!! We appreciate your business. Mike Uribe Service director


OR
Oscar R.
Long Beach, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service
Great customer service
MICHAEL J U. from Win Hyundai Carson responded on 01/12/2019

Oscar, Thank you so much for taking the time to complete the survey and for the great rating!! We appreciate your business and look forward to your next visit. Mike Uribe Service director


SG
Sharon G.
CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Friendly and genuine employees.
The staff are very friendly & always smiling. They dont make you feel rushed or preasured. They are Patient and very helpful with first time buyers. Also they are knowledgeable. They just make you feel like you're in good hands.
MICHAEL J U. from Win Hyundai Carson responded on 01/12/2019

Sharon, Thank you so much for the great rating and feedback!! We appreciate your business and look forward to your next visit. Mike Uribe Service director


Verified Customer
Compton, CA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Iam haappy
Im very happy fast service coffe is good
Thank you jose luna
MICHAEL J U. from Win Hyundai Carson responded on 01/12/2019

Thank you so much for the great rating and feedback! Mike Uribe Service director


Verified Customer
Gardena, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
service
Had my car service and Barry did an excellent job. Thanks
MICHAEL J U. from Win Hyundai Carson responded on 01/10/2019

Thank you so much for taking the time to complete the survey and for the great rating!! Mike Uribe Service director


Verified Customer
Inglewood, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Servicing my Elantra
They were great!
MICHAEL J U. from Win Hyundai Carson responded on 01/10/2019

Thank you so much for the great rating!! Mike Uribe Service director


BW
Barbara W.
Los Angeles, CA
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
clean,freindly
great team, good work
MICHAEL J U. from Win Hyundai Carson responded on 01/10/2019

Barbara, Thank you so much for the great rating and comments!! We appreciate your business and look forward to your next visit. Mike Uribe Service director


BA
Benedicto A.
Carson, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
They are efficient.
Highly knowledgable of the problem.
MICHAEL J U. from Win Hyundai Carson responded on 01/07/2019

Benedicto, thank you for the great rating and comments!1 We appreciate your business and look forward to your next visit. Mike Uribe Service director.


CJ
Craig J.
Garden Grove, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Great Service!
Barry Albino was my service rep and did a great job. He guided me through every step of a complete engine replacement under warranty. There were also several other things to be done that made my 7 year old Sonata like new. They even set me up in a rental for the duration at no cost. They are the best and I wouldn't hesitate to buy another Hyundai from Win.
Thank you
Craig Johnson
MICHAEL J U. from Win Hyundai Carson responded on 01/07/2019

Mr. Johnson, Thank you so much for taking the time to complete the survey, for the great rating and comments!! We appreciate your business and look forward to your next visit. Mike Uribe Service director


RM
Roberto M.
Los Angeles, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2019 Category: Service
Very friendly service, good waiting area.
Everything is very good, the people, the lounge area and restrooms. The only thing that needs improvement is the time they need to perform the service.
MICHAEL J U. from Win Hyundai Carson responded on 01/07/2019

Roberto, Thank you for taking the time to complete the survey, we appreciate your business and look forward to your next service visit. Mike Uribe Service director mikeu@winhyundaicarson.com


Verified Customer
Los Angeles, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Perfect day for service
Perfect timing clean car coffe donas friendly people this is a perfect place thank you jose and staff
MICHAEL J U. from Win Hyundai Carson responded on 01/04/2019

Thank you for taking the time to complete the survey, we appreciate your business and look forward to your next visit. Mike Uribe Service director


NF
Nathaniel F.
Long Beach, CA
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Smooth service
Very smooth service. Everything was completed quickly, despite it being a busy day. The staff was friendly and professional.
MICHAEL J U. from Win Hyundai Carson responded on 01/04/2019

Nathaniel, Thank you so much for taking the time to complete the survey and for the great rating!! We appreciate your business and look forward to your next visit. Mike Uribe Service director


AG
Antoine G.
Carson, CA
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
My recent service experience...
I had the unfortunate occurrence of a coolant leak during the holidays and was able to drive into the Win Hyundai Carson service bay shortly before closing time. I was treated (as always) with the utmost in care, consideration, and an eye toward resolving the matter. The team found an opening in the service schedule to have my vehicle seen the next business day, quickly identified the issue, facilitated a rental while the repairs were being conducted, performed my scheduled maintenance as well, and had me back on the road in my Genesis when promised.

I've raved to friends and family about the commendable service I receive with every visit to MY Hyundai dealership. Couldn't think of any other establishment to service my vehicle. Special shout out to Miguel and Marisol for top shelf customer service...and that with a smile!
MICHAEL J U. from Win Hyundai Carson responded on 01/03/2019

Antoine, Thank you so much for taking the time to complete the survey, for the great rating and or the great comments!! We appreciate your business and look forward to your next visit. Mike Uribe Service director


DJ
David J.
Culver City, CA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2019 Category: Service
My Review
Nice amenities.
MICHAEL J U. from Win Hyundai Carson responded on 01/03/2019

David, Thank you for taking the time to complete the survey, I see we failed to provide you with a 5 star experience, please let us know what we can do next time to achieve our goal of providing you with a 5 star service. Mike Uribe Service director mikeu@winhyundaicarson.com


DM
Doni M.
Inglewood, CA
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Customer service
Barry gave excellant customer I will definitely be back to have my car serviced.
MICHAEL J U. from Win Hyundai Carson responded on 01/03/2019

Thank you so much for taking the time to complete the survey and for the great rating!! We appreciate your business and look forward to your next visit. Mike Uribe Service director


FO
Faamaise O.
Long Beach, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
People there are very friendly
Jose was great
MICHAEL J U. from Win Hyundai Carson responded on 12/31/2018

Faamaise, Thank you so much for taking the time to complete the survey, we appreciate your business and look forward to your next service visit. Mike Uribe Service director