Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1221 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 4.4772736/5Overall Rating 4.4772736/5Overall Rating 4.4772736/5Overall Rating 4.4772736/5rating 4.4772736
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


GA
GREGORY A.
Bridgeport, CT
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2015 Category: Service
Good experience
No complaints
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 08/31/2015

THANKS FOR THE REVIEW!!!!

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

MS
MIRI S.
Westport, CT
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2015 Category: Service
Service
Quick, friendly and very helpful.
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 08/01/2015

THANK YOU FOR THE GREAT REVIEW!!!!
LOOK FORWARD TO SEEING YOU AT THE NEXT SERVICE!!!!

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

EV
ELENI V.
Southport, CT
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2015 Category: Service
Best Customer Service experience since new ownership
I feel the new owner of Fairfield Hyundai will not only meet customers expectations but exceed them. I was greeted by a service desk as soon as I walked in (which is new) and the old service desk in now parts. The manager was covering when i went to pick up my car from the oil change service during my lunch break. He was extremely sincere, courteous, and friendly. I think we will be buying another hyandai soon.
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 08/01/2015

THANK YOU FOR THE KIND WORDS, WE ARE VERY
HAPPY TO HEAR THAT EVERYTHING WENT SO WELL!!!!

SEE YOU AT YOUR NEXT SERVICE!!!

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

RN
ROBERT N.
Trumbull, CT
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2015 Category: Service
great job
as usual, Hyundai took care of everything in a timely manner--thank you!!
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 08/01/2015

THANKS FOR THE GREAT REVIEW!!!


JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

JH
Jennifer H.
Bridgeport, CT
2013 HYUNDAI TUCSON
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Awesome staff!
I would highly suggest having your hyundai serviced here. I love Mary. I was treated like a person and was pleased with the price for my 15,000 mile service.
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 08/01/2015

THANKS FOR THE GREAT REVIEW!!!

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

AN
AMBER N.
Bridgeport, CT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Friendly and Quick Service
Went for oil change with great service from Roxanne who was prompt and cheerful . Service done within 30 mins
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 07/23/2015

THANK YOU FOR THE GREAT REVIEW!!!

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

DE
DAVID E.
Norwalk, CT
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
keys and recall fix
I want to thank Fairfield Hyundai for being more than fair and fixing things immediately.

I
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 07/23/2015

THANKS FOR THE REVIEW!!!!

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

MA
MARLON A.
Trumbull, CT
2014 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2015 Category: Service
Great quality service
My car was serviced in a right amount of time (less than 45 minutes) and the personal that attended me were very professional and respectful.
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 07/21/2015

THANK YOU FOR THE GREAT REVIEW!!!!!

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

DR
DEAN R.
Fairfield, CT
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015 Category: Service
Great People
Friendly, nice people
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 07/21/2015

THANKS FOR THE GREAT REVIEW!!!!


JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 07/21/2015

THANKS FOR THE GREAT REVIEW!!!!


JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

JL
JEANETTE L.
Fairfield, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2015 Category: Service
The organization is better
It is okay
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 07/21/2015

THANKS FOR THE REVIEW

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

TC
TRICIA C.
Fairfield, CT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2015 Category: Service
Great Customer Care
The receptionist is always so friendly, the facilities are always clean, and I'm never pressured to spend more than I need to
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 07/14/2015

THANK YOU FOR THE REVIEW
FROM THE TEAM AT FAIRFIELD HYUNDAI!!!!!

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

CS
CARMEN S.
Norwalk, CT
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2015 Category: Service
Customer Service / Service Dept.
Made an appointment to have my car serviced and was in and out in less than 45 minutes. Great service.
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 07/14/2015

THANK YOU FOR THE REVIEW!!!!
HAPPY THAT YOU ENJOYED YOUR EXPERIENCE
WITH US!!!! LOOK FORWARD TO SEEING YOU AT YOUR
NEXT SERVICE APPOINTMENT

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

MH
MARILYN H.
Bridgeport, CT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2015 Category: Service
clean and organized
Welcoming and pleasant staff.

JA
JASON A.
Stratford, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2015 Category: Service
Quality of service
Quality service at affordable prices

JC
JOHN C.
Greenwich, CT
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
Great communication with the service department during every visit
They replaced my speakers under warranty. Always use them for any service work I need in the past and future visits. Thanks!
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 07/07/2015

THANK YOU JOHN!!!
YOU NEED ANYTHING PLEASE CALL US.

THANKS

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

NB
NICK B.
Clinton, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015 Category: Service
Service Visit
I brought in my 2015 Sonata for an oil change and software update. The staff was friendly and knowledgeable. I was in and out in just under an hour!! I highly recommend the team at Fairfield Hyundai.
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 06/29/2015

THANK YOU FOR REVIEW
FROM THE WHOLE TEAM HERE
AT FAIRFIELD HYUNDIA!!!!!!
SEE YOU SOON

THANKS

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

RL
ROBERT L.
Fairfield, CT
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2015 Category: Service
Friendly efficient staff
Service manager very good.

LC
LINDA C.
Wilton, CT
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2015 Category: Service
Fair prices & good service
Knowledgeable staff; efficient paperwork; fair prices. I definitely recommend Fairfield Hyundai for service!
John B., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 06/23/2015

THANK YOU LINDA
WE ARE HERE FOR YOU THE CUSTOMER.
ANYTHING YOU EVER NEED COME SEE US.

THANKS

JOHN BARA
SERVICE MANAGER
FAIRFIELD HYUNDAI
203-418-4446
JBARA@YOURFAIRFIELDHYUNDAI.COM

Verified Customer
Bridgeport, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2015 Category: Service
Fairfield Hyundai Service
They were able to get me in on the same day I called and had me out in less time than anticipated. During the wait time, I was apprised of what was going on.

Verified Customer
Fairfield, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2015 Category: Service
Oil change appointment
Pleasant personnel (Mary), kept me up to date with timing, explained service and what I need coming up for the car