Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1199 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 4.4772736/5Overall Rating 4.4772736/5Overall Rating 4.4772736/5Overall Rating 4.4772736/5rating 4.4772736
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


JO
Janet O.
Trumbull, CT
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Thanks
Always prompt and friendly
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 08/09/2019

Thank you for servicing with Balise Hyundai Of Fairfield . We value your feedback as we continue to make improvements to better serve our customers . Thank you again . 


Verified Customer
Fairfield, CT
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Service
Great service!

SN
Stacy N.
Bridgeport, CT
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Best Place to Purchase an Automobile
This is my second interaction with Balise and I will definitely be returning and recommending friends and family.

MZ
Michael Z.
Fairfield, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Oil change
Everything went well got there on time had my car taken in took around 35-40 minutes to get the oil change service manager came out and tell me what they found and everything went okay

JA
Joseph A.
Westport, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
New Hyundai Elantra 2019 Lease
Picked up my 2nd Hyundai Elantra lease yesterday and was thrilled with the deal I got. Robert and Dan are amazing! They listened to what I was hoping to get and they made it happen. Can't ask for anything more than that! Thank you guys!

Verified Customer
Bridgeport, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019 Category: Service
Good an bad
After getting my car for about a month the engine went and then it took another month to get my car back, but the good part was the service guy did good by me
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 07/30/2019

THANK YOU FOR CHOOSING TO SERVICE WITH US AT BALISE HYUNDAI FAIRFIELD . WE VALUE YOUR FEEDBACK AS WE CONTINUE TO IMPROVE THE SERVICE DEPT TO MEET OUR CUSTOMER'S SERVICE NEEDS . THANK YOU 


Verified Customer
Fairfield, CT
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019 Category: Service
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Verified Customer
Bridgeport, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Service Department
Excellent and professional
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 07/27/2019

THANK YOU FOR SERVICING YOUR VEHICLE WITH US HERE AT BALISE HYUNDAI FAIRFIELD . WE ARE WORKING HARD TO KEEP IMPROVING SO WE CAN TAKE CARE OF OUR CUSTOMERS . THANK YOU AGAIN 


AC
Anthony C.
Sleepy Hollow, NY
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
TC service
Friendly and professional advice

LM
Lisa M.
Norwalk, CT
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
The customer service that's is shown from the employees
This is a great environment and everyone is so pleasant!

MW
Marcus W.
Stratford, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
GREAT SERVICE
Everything was taken care of without a fuss or hitch.

DI
Daniel I.
Trumbull, CT
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Good service
They did a good job of service at a reasonable price
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 07/23/2019

I WOULD LIKE TO THANK YOU FOR SERVICING WITH US AT BALISE HYUNDAI OF FAIRFIELD . WE VALUE YOUR FEED BACK AS CONTINUE TO MAKE IMPROVEMENTS . THANK YOU AGAIN 


LD
Lois D.
Fairfield, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
new bulb for headlight
was in and out within 30 minutes I have noticed a big change over in people working there and no customers seem to be there
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 07/23/2019

I WOULD LIKE TO THANK YOU FOR SERVICING WITH US AT BALISE HYUNDAI OF FAIRFIELD . WE VALUE YOUR FEED BACK AS WE CONTINUE TO MAKE IMPROVEMENTS . THANK YOU AGAIN


Verified Customer
Fairfield, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Efficient and excellent service
My vehicle was efficiently and excellently serviced when I last brought it in. The wait time was super short and the actual servicing was completed in a very timely fashion.
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 07/23/2019

I WOULD LIKE TO THANK YOU FOR SERVICING WITH US AT BALISE HYUNDAI OF FAIRFIELD . WE VALUE YOUR FEED BACK AS WE CONTINUE TO MAKE IMPROVEMENTS . THANK YOU AGAIN


JA
Judith A.
Shelton, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Service
I have always used your service dept. I will no longer go there for my oil changes. I had my snow tires changed in March or April. One week later, I had my oil changed. I was charged $59.95 for a basic oil change, tire rotation which I did not need. I will be there for important service, but will no longer be there for an oil change. I will get receipts so I a in compliance with my extended warranty.
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 07/23/2019

I WOULD LIKE TO THANK YOU FOR SERVICING WITH US AT BALISE HYUNDAI OF FAIRFIELD . WE VALUE YOUR FEED BACK AS WE CONTINUE TO MAKE IMPROVEMENTS . THANK YOU AGAIN


AK
Alexis K.
Fairfield, CT
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Best people to work with!
Recently took my car in for routine servicing. Scheduling online is easy and I received a phone call to confirm. Car was serviced on time and there is a comfortable waiting area.
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 07/23/2019

I WOULD LIKE TO THANK YOU FOR SERVICING WITH US AT BALISE HYUNDAI OF FAIRFIELD . WE VALUE YOUR FEED BACK AS WE CONTINUE TO MAKE IMPROVEMENTS TO BETTER SERVE OUR CUSTOMERS  THANK YOU AGAIN . 


JT
Joan T.
Trumbull, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Great customer service
Needed an immediate appointment. Despite being booked up that day the service team hooked me up with an appointment. Did what needed to be done while I waited.
I appreciate that type of care! Thanks Balise
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 07/23/2019

I WOULD LIKE TO THANK YOU FOR SERVICING WITH US AT BALISE HYUNDAI OF FAIRFIELD . WE VALUE YOUR FEED BACK AS WE CONTINUE TO MAKE IMPROVEMENTS TO BETTER SERVE OUR CUSTOMERS . THANK YOU AGAIN


JT
John T.
Fairfield, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Helpful people who work there.
Did have a problem earlier but now they are very helpful and accommodating.

Verified Customer
Norwalk, CT
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Excellent
Did the job promised and on time
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 07/18/2019

THANK YOU FOR SERVICING WITH US AT BALISE HYUNDAI FAIRFIELD WE REALLY APPLICATE YOUR BUSINESS . 

THANK YOU AGAIN ,
NICK HOLDER SERVICE MANAGER BALISE HYUNDAI FAIFIELD 


TB
Teresa B.
Fairfield, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Great service Dept
Always accommodating, nice employees.