Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

6943 Reviews

ReScore Reviews™ (183)

ReScore
Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5rating 4.7595603
Original
Overall Rating 2.37705/5Overall Rating 2.37705/5rating 2.37705rating 2.37705rating 2.37705
96% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


Verified Customer
Melbourne, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Professional and courteous service
The service advisor Peter handles all details of the service appointment efficiently and effectively.

AM
Amado M.
Melbourne, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2019 Category: Service
Good service
Fast service, friendly staff, quick turnaround.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/24/2019


Thank you for taking the time to share your service experience with us. We appreciate your feedback. We look forward to providing for all of your automotive needs in the future.

At Coastal Hyundai strive daily to do the best in customer service and give each guest a 5 star service. Please accept my apology for not completing this task. We hope to prove our commitment on your next routine maintenance visit.

Kind Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

PE
Paul E.
Palm Bay, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
First oil change visit
Everything went fairly smoothly during my first oil change and tire rotation visit. Alfredo got my car checked in very quickly. The customer waiting area was very full, and the wait time for my oil change and tire rotation was fairly long. I'll remember to bring a book next time. Once my car was ready, Alfredo made certain my check out went smoothly and quickly. Other than the long service time, my first oil change went very well.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/24/2019


Thank you Paul for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Alfredo really does value his customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Satellite Beach, FL
2004 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
my questions get answered
the staff are very friendly, great costumer service, krystal had all my questions answered.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/24/2019


Thank you for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Krystal really does value her customers. Thank you for the kind words and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

LG
Lawrence G.
Melbourne, FL
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Gary and Pete are great
They always fit me in in a timely manner
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/24/2019


Thank you Lawrence for taking the time to share your experience about your service visit with us at Coastal Hyundai. We appreciate your feedback since it helps us improve our service and your experience. We truly appreciate your 5 star review of us! 


At Coastal Hyundai we look forward to providing for all of your automotive needs in the future. Thank you again for taking to the time to respond to our survey and thank you for being apart of the Coastal Hyundai Family.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

BR
Boneita R.
Melbourne, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/24/2019 Category: Service
Poor
Poor
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/24/2019


Thank you Boneita for taking the time to complete our Hyundai survey and letting us know how your previous visit went. I understand that you're not fully satisfied with the outcome of your service on your vehicle and for that sole purpose I would like to inform our management team about your experience by speaking to them on your behave so we can and will be addressing this matter with our staff. If you can take some time to speak with me, so I can provide a clear picture to the management team, I would really appreciate your time.

We want to thank you again, for allowing us to provide you with our services. Please feel free to contact me directly regarding your concerns/questions you might have at 3217234500 or by email at jmobley@coastalhyundai.com.

Sincere Regards,

Jayna M. Mobley

Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Palm Bay, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Coastal review
Great customer service!keeps you informed and updated
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/24/2019


We want to thank you for being apart of our family. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team. Thank you again for taking the time to complete our survey and for the positive feedback.

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Indialantic, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Professional, caring Service Advisor and dependable workmanship.
Very satisfied with all aspects of the service and workmanship.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/24/2019


We want to thank you for being apart of our family. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.


Thank you again for taking the time to complete our survey and for the positive feedback.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

VB
Vilma B.
Palm Bay, FL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Great seri
I was pleased with the service
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/24/2019


Thank you Vilma, we truly appreciate your 5 star review!
We look forward to providing for all of your automotive needs in the future. We want to thank you again for taking the time to complete our survey and for the positive feedback. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

CB
Charles B.
Satellite Beach, FL
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Friendly courteous service
Amanda trainer my service writer does a great job. Quite the asset to have as an employee.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/23/2019


Thank you Charles for being part of the Coastal Hyundai family and taking the time to respond to our survey. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Our team appreciates your continued business and I will be sure to pass along your feedback to Amanda.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

AL
Adabel L.
Palm Bay, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Hyundai
It’s so great
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/23/2019


Thank you Ababel for being part of the Coastal Hyundai family and taking the time to respond to our survey. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Our team appreciates your continued business and I will be sure to pass along your feedback to Krystal and Bobby.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JG
Jeanette G.
St. Cloud, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Impeccable Service!
I usually do not visit dealerships since I have a personal friend that is a mechanic. This dealership makes it a priority to ensure their customers feel like the most important one during their visit.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/23/2019


Thank you Jeanette for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Amanda really does value her customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MS
Mark S.
Mount Dora, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Outstanding service
Peter S. Our service advisor performed outstanding service when we needed major repair at end of day..Peter provided a car rental and took care of the warranty work so check out was a breeze even with the car rental when we returned to pick up our car, truly amazing service especially detailing our car like brand new. Everyone We met at Coastal were great and waiting room also great

The sad thing is we live 2 hours away....We definitely would be new customers at Coastal Hyundai

Thanks to Peter and all at Coastal for helping us out in a stressful situation.

Mark and Joyce S. From Mount Dora
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/23/2019


Thank you Mark for being a part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review!

Here at Coastal Hyundai we do value you as our customers. Our team appreciates your continued business and I will be sure to pass along your feedback to Peter. Our team cherish such a positive response from those whom we serve.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

FG
Fernando G.
Palm Bay, FL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
75K Mile Check-Up
Took my 2011 Hyundai Santa Fe in for the 75,000 mile routine maintenance. It only had 71K miles on it, but was told that, time-wise, it was time for the check-up. Maintenance was done as expected, on a timely manner and for the amount of money discussed. No surprises! Fantastic service representative, work done within the time expected and shuttle service to and from the house. Great dealership to work with for buying and maintaining a vehicle.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/23/2019


Thank you Fernando for sharing your experience from your most recent service visit. I am pleased that we were able to complete your service efficiently. We truly appreciate your 5 star review and recommendation of our service department. Here at Coastal Hyundai we value our customers and we look forward to seeing you again at your next service visit with us.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Palm Bay, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Good
Staff was pleasant and helpful
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/22/2019


Thank you for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Alfredo really does value his customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MD
Michael D.
Indialantic, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Always fast and excellent service and the job is always done right.
Excellent service done in a timely manner, and the price is always where it should be. Keep up the excellent service that you provide. This is the reason why I’ve owned four Hyundai is at this point.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/22/2019


Thank you Michael for being part of the Coastal Hyundai family and taking the time to respond to our survey. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Our team appreciates your continued business and I will be sure to pass along your feedback to Willie and Fern.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MR
Medelicia R.
Palm Bay, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Medelicia Rodruiguez
Yes its a good pleace,son muy amables
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/22/2019


We want to thank you Medelicia for being apart of our family! At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

WM
Wil M.
Palm Bay, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Good
Good
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/22/2019


Thank you Wil for being part of the Coastal Hyundai family and taking the time to respond to our survey. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Our team appreciates your continued business and I will be sure to pass along your feedback to Willie.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JH
Janet H.
Melbourne, FL
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Oil change
As usual the service was excellent. I appreciate all you do for me. I talked with a sales person regarding buying a new Car. I have just started a ne job and was called into work and have not had a chance to come back. Thank you!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/22/2019


We want to thank you Janet for being apart of our family. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best.

Willie really does go above and beyond for his customers to ensures that each guest receives excellent service. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JH
John H.
West Melbourne, FL
2007 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Consistently Excellent
This dealer and service department is probably one of the best in the entire company. Great service and great people.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/21/2019


Thank you John for being part of the Coastal Hyundai family and taking the time to respond to our survey. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Our team appreciates your continued business and I will be sure to pass along your feedback to Alfredo and Nick.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500