Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

6925 Reviews

ReScore Reviews™ (183)

ReScore
Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5Overall Rating 4.7595603/5rating 4.7595603
Original
Overall Rating 2.37705/5Overall Rating 2.37705/5rating 2.37705rating 2.37705rating 2.37705
96% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


JH
Janet H.
Melbourne, FL
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Oil change
As usual the service was excellent. I appreciate all you do for me. I talked with a sales person regarding buying a new Car. I have just started a ne job and was called into work and have not had a chance to come back. Thank you!

JH
John H.
West Melbourne, FL
2007 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Consistently Excellent
This dealer and service department is probably one of the best in the entire company. Great service and great people.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/21/2019


Thank you John for being part of the Coastal Hyundai family and taking the time to respond to our survey. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Our team appreciates your continued business and I will be sure to pass along your feedback to Alfredo and Nick.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JW
Jerry W.
Palm Bay, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
took care of me
Good communication.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/21/2019


Thank you Jerry for taking the time to participate in our survey. We truly appreciate your 5 star review of our Peter. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MF
Margaret F.
Melbourne, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Great service
My service advisor Alfredo has always been professional and a pleasure to deal with.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/21/2019


We want to thank you Margaret for being apart of our family! At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Sebastian, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Excellent service
Very quick and friendly service!!!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/21/2019


Thank you for taking the time to participate in our survey. We truly appreciate your 5 star review of our Alfredo. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

RF
Robert F.
Melbourne, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Good friendly service
Happy with service.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/21/2019


Thank you Robert for taking the time to participate in our survey. We truly appreciate your 5 star review of our Willie I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

EW
Edna W.
Vero Beach, FL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Well trained employees
Excellent customer service..
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/21/2019


Thank you Edna for being part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review! 

Here at Coastal Hyundai we do value as our customer. Our team appreciates your continued business and I will be sure to pass along your feedback to Peter.

Our team cherish such a positive response from those whom we serve.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

AH
Anthony H.
Melbourne, FL
2008 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Great service & staff
As always Amanda in service is great at what she does and had my vehicle done on time. Sherry at cashier was extremely pleasant to talk to. Great service & staff..
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/21/2019


Thank you Anthony for being part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review!

Here at Coastal Hyundai we do value as our customer. Our team appreciates your continued business and I will be sure to pass along your feedback to Amanda and Sherry. Our team cherish such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

ED
Elise D.
Sebastian, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Always pleased with the service
Service is quick
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/21/2019


Thank you Elise for taking the time to participate in our survey. We truly appreciate your 5 star review of us. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JP
Joann P.
Palm Bay, FL
2009 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
OutStanding Service !!!
Truly appreciated all the care/ customer service from Amanda !!! She is the best !!! truly caring person !!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/20/2019


Thank you Joann for taking the time to participate in our survey. We truly appreciate your 5 star review of our Amanda. I am pleased that we were able to complete your service quickly and efficiently. At Coastal Hyundai we value our customers and we look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 

Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

PK
Peggy K.
Cocoa Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Phenomenal customer service:)
Alfredo is spectacular! True asset to Hyundai~ Thank you to him for all of his help
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/20/2019


Thank you Peggy for being part of the Coastal Hyundai family and taking the time to respond to our survey. We are happy that you are satisfied with our service team and for the great review! 
Here at Coastal Hyundai we do value as our customer. Our team appreciates your continued business and I will be sure to pass along your feedback to Alfredo. Our team cherish such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MP
Marjorie P.
Port St. Lucie, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
retired
Great timely service.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/20/2019


Thank you Marjorie for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Alfredo really does value his customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

JD
John D.
Melbourne, FL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
You do what you say.
You do your job.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/20/2019


Thank you John for being a loyal customer of Coastal Hyundai. Here at Coastal Hyundai we strive daily to give our customers a 5 star service experience and we wanted to thank you for allowing us to provide you with the best. Our team appreciates your continued business and I will be sure to pass along your feedback to our service team and your Advisor Amanda.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MC
Michelle C.
Palm Bay, FL
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
car maintenance
Took my car in for a oil change and to make sure everything was running well prior to trip.Willie got me in and out in no time. I really appreciated it.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/20/2019


Thank you Michelle for taking the time to participate in our survey. We truly appreciate your 5 star review of our Willie! I am pleased that we were able to complete your service quickly and efficiently. Willie really does value his customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services.



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Rockledge, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
They get it done.
They stay on time, do what needs to be done, check the car for unknown problems, offer service coupons. 7 year customer, very satisfied.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/19/2019


Thank you Barbara for taking the time to participate in our survey. We truly appreciate your 5 star review of us!

I am pleased that we were able to complete your service quickly and efficiently. Peter really does value his customers. We look forward to seeing you again at your next visit with us. We want to thank you again for allowing us to provide you with our automotive services. 



Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

Verified Customer
Tucson, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
Routine maintenance service
I'm not a resident here so using any auto service provider, dealership or independent shop, always leaves room for concern. The experience here was excellent. Easy to make an appointment, easy to check in for the service and the appointment was handled in a timely manner and any questions I had were answered. The service advisor was friendly and helpful. I would certainly feel comfortable using this dealership again if the need arises.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/19/2019


Thank you for being part of the Coastal Hyundai family!

We want to thank you so much for taking the time to tell us about your exceptional 5 star service experience and your kind words about Coastal Hyundai. We will share your comments with our service department and staff. We look forward to continuing to provide for all of your automotive needs in the future.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

AL
Anita L.
Melbourne, FL
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2019 Category: Service
Accomodating and friendly.Polite.Smiles, Clean
I sat waiting for the shuttle.Nobody told the Driver I was waiting for him.He was told 45 mins. later.
i could have been Home sooner,

Respectfully,
Anita L.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/19/2019


Thank you Anita for completing our survey for us. At Coastal Hyundai we strive daily to do the best in customer service and give each guest a 5 star service experience. Please accept my apology for not completing this task. We do apologize about the miss communication with our shuttle service. We hope to prove our commitment on your next routine maintenance visit. Thank you again for being part of the Coastal Hyundai family and taking the time to respond to our survey.
 

Sincere Regards,


Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MS
Milford S.
Melbourne, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Service review
Very attentive and willing to help, even gave me a loaner car because they had my car all day. Took care of a recall that I didn't even know about.
Also advise me of a problem a vibration in the front that should be looked at.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/19/2019


Thank you Milford for taking the time to complete our survey and for the 5 star positive feedback. Amanda do goes above and beyond for her customers to ensures that each guest receives excellent service. We value your business and I will be sure to pass along your kind words to our service team.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

TS
Trilby S.
Melbourne, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
All the same friendly faces and help. Always 100%excellence
Always dependable, efficient, excellent in every way. Thank you Alfredo in service for your thoroughness and just being great!!
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/17/2019


We want to thank you Trilby for being apart of our family. At Coastal Hyundai we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best.

Alfredo really does go above and beyond for his customers to ensures that each guest receives excellent service. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500

MF
Mark F.
Melbourne, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
The people are very nice. Also very helpful.
Great service.
JAYNA M., Customer Relations Consultant from Coastal Hyundai responded on 05/17/2019


We want to thank you Mark for being apart of our family! At Coastal Hyundai we strives daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. Here at Coastal Hyundai we do value as our customers. Our team appreciates your continued business and will love such a positive response from those whom we serve.


Best Regards,

Jayna M. Mobley
Customer Relation Consultant
jmobley@coastalhyundai.com
Phone: 321-723-4500