Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

3749 Reviews

ReScore Reviews™ (122)

ReScore
Overall Rating 4.9098338/5Overall Rating 4.9098338/5Overall Rating 4.9098338/5Overall Rating 4.9098338/5rating 4.9098338
Original
Overall Rating 2.3360681/5Overall Rating 2.3360681/5rating 2.3360681rating 2.3360681rating 2.3360681
97% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


AP
Andrew P.
Cocoa, FL
2004 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Great service
Polite and professional.
BARBARA J C. from Cocoa Hyundai responded on 07/15/2019

Hello Andrew,
  Thank you for choosing Cocoa Hyundai as your service provider and for taking the time to complete our review of our service department. It is great to hear how friendly and helpful George was with you at your most recent maintenance visit. We appreciate your business and we look forward to serving your Hyundai for years to come.

Have A Great Afternoon!
Barbara Cherry
Customer Relations
(321)631-2444


Verified Customer
Cocoa, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Car oil change
I will re commend to my friends & family
BARBARA J C. from Cocoa Hyundai responded on 07/14/2019

We truly appreciate the five star rating and recommendation of our dealership here @ Cocoa Hyundai. I am very happy to hear that our service team that our team did a great job servicing your Hyundai. Thank you for being our customer and we look forward meeting or even exceeding your expectations at your next routine maintenance visit.

Have A Very Nice Day!
Barbara Cherry
Customer Relations
(321)631-2444


BD
Barry D.
Titusville, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Oil Change
Great service
BARBARA J C. from Cocoa Hyundai responded on 07/13/2019

Hello Barry,
   Our team and I appreciate your business, time and positive feedback of our service department. Customer satisfaction is very important to Cocoa Hyundai and I am glad to hear that you had a positive experience at your most recent maintenance visit. Our goal is to maintain that level of service every time we have the pleasure to assist you with your automotive needs.

Have A Nice Weekend!
Barbara Cherry
Customer Relations
(321)631-2444


JE
John E.
Rockledge, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Sonata service
Brought my Sonata in for regular servicing. Servicing was completed in very reasonable time and at a reasonable price.
The Sonata has been an excellent vehicle, and it is fun to drive, is very quiet, and I am amazed by the gas mileage.
I'm a very happy Hyundai owner.
BARBARA J C. from Cocoa Hyundai responded on 07/13/2019

Thank you John for the writing this great review and for being a loyal customer to our dealership. Our team works very hard to provide efficient and prompt service to every one of our customers. I am happy to hear that you are satisfied with your Sonata and our service department. Again, thank you for being our customer all these years and we look forward to providing quality service for years to come.

Have A Very Nice Weekend!
Barbara Cherry
Customer Relations
(321)631-2444


VD
Victor D.
Melbourne, FL
2004 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Great e as expected!
I've been with Cocoa Hyundai since 2004 when I purchased two Santa Fe's. The service has always been perfect. They provide preventive service recommendations and perform on-time scheduled maintenance also. I've always been happy here.
BARBARA J C. from Cocoa Hyundai responded on 07/13/2019

Hello Victor,
  Thank you so much for writing this excellent review of our dealership. We appreciate your loyalty to Cocoa Hyundai and are very happy to hear that you have always been satisfied with your Hyundai's"s and our service department. Again, thank you for your business and we look forward to providing quality service for years to come.

Have A Great Weekend!
Barbara Cherry
Customer Relations
(321)631-2444


RL
Robert L.
Titusville, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Service
Was good. They care about their reputation.
BARBARA J C. from Cocoa Hyundai responded on 07/12/2019

Hello Robert,
  We truly appreciate you taking the time to complete our review of your most recent service visit. Customer satisfaction and feedback is very important to Cocoa Hyundai and we are very happy that you chose our dealership for your automotive needs. Thank you for your business and we look forward to assisting you in the future.

Have A Great Weekend!
Barbara Cherry
Customer Relations
(321)631-2444


MS
Mark S.
Titusville, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Shane’s feedback
Taylor was professional and knowledgeable in making sure my car was being serviced properly for our upcoming vacation!
BARBARA J C. from Cocoa Hyundai responded on 07/12/2019

Hello Mark,
  As usual, always great to see you! It is great to hear that Taylor provided you with an exceptional service experience. Thank you for your loyalty to Cocoa Hyundai and we look forward to seeing you in the future.

Have A Great Weekend!
Barbara Cherry
Customer Relations
(321)631-2444


PF
Patrick F.
Merritt Island, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Great customer service
Always a good experience every time I go. George is excellent. Customer service is always to my satisfaction
BARBARA J C. from Cocoa Hyundai responded on 07/11/2019

Hello Patrick,
  Thank you for rating Cocoa Hyundai service department with five stars and for writing this nice review. I am glad to hear that George and our service team continue to provide you with great service. Again, thank you for being a loyal customer to our dealership and we would like to keep providing quality service, so please contact us for all your automotive needs.

Have A Great Afternoon!
Barbara Cherry
Customer Relations
(321)631-2444


NW
Nikole W.
Titusville, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Service is Good
I take my car here for oil changes and the service is usually good. I am waiting to hear back about the peeling clear coat on the front of my 2016 Elantra, hoping Hyundai will fix this issue as the car is not even 5 years old yet.
BARBARA J C. from Cocoa Hyundai responded on 07/11/2019

Thank you Nikole for taking the time to rate your most recent maintenance visit. Our team here @ Cocoa Hyundai strives daily to give each customer a five star experience and I am happy that we met our goal. We appreciate your business and look forward to assisting you at your next routine maintenance visit.

Have A Nice Day!
Barbara Cherry
Customer Relations
(321)631-2444


Verified Customer
Cocoa, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Courtney in service is the best ever
Outstanding service as always provided by Courtney
BARBARA J C. from Cocoa Hyundai responded on 07/11/2019

Thank you so much for the taking the time to complete our review! Cortney is an asset to our team and goes the extra mile to provide excellent service to each and every one of her customers. We appreciate your business and look forward to providing you with a five star experience for many years to come.

Have A Nice Day!
Barbara Cherry
Customer Relations
(321)631-2444


MQ
Mariza Q.
Titusville, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
B
Good service
BARBARA J C. from Cocoa Hyundai responded on 07/11/2019

Hello Mariza,
  Thank you for the five star rating of your most recent service visit @ Cocoa Hyundai. I am glad to hear that our team did a good job servicing your Tucson! We appreciate your trust and business and look forward to assisting you in the future.

Have A Very Nice Day!
Barbara Cherry
Customer Relations
(321)631-2444


Verified Customer
Palm Bay, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Service Excellence
Car service was prompt and less than expected
BARBARA J C. from Cocoa Hyundai responded on 07/11/2019

Thank you for taking the time to provide us with your feedback on your most recent maintenance visit. Our team is dedicated to giving quality and honest service to every one of our customers. We appreciate your business and look forward to seeing you in the future.

Have A Very Nice Day!
Barbara Cherry
Customer Relations
(321)631-2444


KJ
Kerin J.
Titusville, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Fast
Fast
BARBARA J C. from Cocoa Hyundai responded on 07/11/2019

Hello Kerin,
  We appreciate the five star rating and recommendation of your most recent maintenance visit. Our team works very hard to complete service promptly and efficiently for every one of our customers. Thank you for your business and we look forward to assisting you with your automotive needs in the future.

Have A Nice Day!
Barbara Cherry
Customer Relations
(321)631-2444


MB
Marta B.
Rockledge, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Happy customer for life !!
I’m always happy with my service,
BARBARA J C. from Cocoa Hyundai responded on 07/09/2019

Hello Marta,
  I would like to take the time ti thank you for speaking with me this afternoon and for the great review of our service department. Quality customer service is our number one goal here @ Cocoa Hyundai and I am happy to hear that you continue to receive excellent service. We appreciate your business and hope to live up to your expectations every time we have the pleasure to assist you with your automotive needs. 

Have A Very Nice Evening!
Barbara Cherry
Customer Relations
(321)61-2444


BC
Bonnie C.
Orlando, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
great service
great personnel
BARBARA J C. from Cocoa Hyundai responded on 07/08/2019

Hello Bonnie,
  We appreciate the five star rating and recommendation of or service department, It is always great to hear how well our staff is doing here @ Cocoa Hyundai! Thank you for your business and we would like to keep providing quality service, so please contact us for all your automotive needs.

Have A Great Day!
Barbara Cherry
Customer Relations
(321)631-2444


Verified Customer
Merritt Island, FL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
Friendly
Courtney takes care of me!
BARBARA J C. from Cocoa Hyundai responded on 07/08/2019

Hello,
  Our team and I would like to thank you for your business, time and five star rating. Cortney is great! She goes above and beyond for her customers and treats them as if they were family. Again, thank you for choosing Cocoa Hyundai as your service provider and I will be sure to pass along your positive feedback.

Have A Nice Day!
Barbara Cherry
Customer Relations
(321)631-2444


AB
Amy B.
Titusville, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
Excellent Service!
They were very quick, efficient, and extremely friendly! I have never had a bad experience at Cocoa Hyundai, and I have been a customer with them for 3 years.
BARBARA J C. from Cocoa Hyundai responded on 07/07/2019

Hello Amy,
  Thank you for being part of the Cocoa Hyundai family and for taking the time to share your experience regarding your most recent service visit. It's always great to hear how well our staff is doing and I am very happy to hear that you continue to receive excellent service. Again, thank you for being a loyal customer and we look forward to meeting our even exceeding your expectations at a future maintenance visit.

Have A Great Day!
Barbara Cherry
Customer Relations
(321)631-2444


WC
Wayne C.
Titusville, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
Love Cocoa Hyundai
The service and sales we experienced at Cocoa Hyundai has been excellent. They have explained everything they do and have given us options on service and repairs.
BARBARA J C. from Cocoa Hyundai responded on 07/07/2019

Hello Wayne,
  Thank you for being part of the Cocoa Hyundai family and for taking the time to write this great review regarding our dealership. Our Sales and Service teams take pride and work hard to provide excellent customer service to our customers and we hope to live up to your expectations and earn your top score (5 stars) every time we have the pleasure to assist you with your automotive needs.

Have A Nice Day!
Barbara Cherry
Customer Relations
(321)631-2444


DS
Doug S.
Melbourne, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
Great Service
Courtney took great care of us. Thank you for your professional service.
BARBARA J C. from Cocoa Hyundai responded on 07/06/2019

Hello Doug,
  Thank you for choosing Cocoa Hyundai for your automotive needs and for the positive feedback. Cortney and the rest of the team strive daily to do the best in customer service and give each guest a five star experience. I am happy to hear that we provide you and your Hyundai with excellent service. We look forward to seeing you again at your next routine maintenance visit.

Have A Nice Weekend!
Barbara Cherry
Customer Relations
(321)631-2444


JB
Jose B.
Kissimmee, FL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Excelent service
It is always great to come back to have my car service, the hospitality is wonderful and the service is great. Thank you!
BARBARA J C. from Cocoa Hyundai responded on 07/06/2019

Thank you so much Jose for taking the time to write this nice review of our service department. Our teams goal is to provide quality and courteous service to our customers and make auto service a pleasant experience. Again, thank you for being our customer and we look forward to servicing your Hyundai for years to come.

Have A Very Nice Weekend!
Barbara Cherry
Customer Relations
(321)631-2444