Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

2219 Reviews

ReScore Reviews™ (54)

ReScore
Overall Rating 4.2777796/5Overall Rating 4.2777796/5Overall Rating 4.2777796/5Overall Rating 4.2777796/5rating 4.2777796
Original
Overall Rating 2.2037/5Overall Rating 2.2037/5rating 2.2037rating 2.2037rating 2.2037
91% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


DH
Donald H.
Callahan, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/18/2019 Category: Service
Normally great service
Attention to detail
Sherman C. from Westside Hyundai responded on 09/19/2019

Apologize on the discrepancy of inspection. The Service Director will reach out to you shortly. 


LW
Linda W.
Jacksonville, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
great service
Will have my car serviced every 3000 miles

Verified Customer
Folkston, GA
2016 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2019 Category: Service
Good customer service
Yes

RC
Robert C.
Jacksonville, FL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
A friendly place.
The people who work at Westside Hyundai are pleasant and friendly. It leaves you with a good feeling.

CW
Calvin W.
Fort Lauderdale, FL
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2019 Category: Service
Rob in Service!! That is all I have to say. He was the BEST part of this very bad experience.
My son took my car back to college, headed to Tallahassee and broke down on the highway. The Road Side Assistance that we pay for is THE ABSOLUTE WORSE in the Business!!!!! They are Heartless (to say the least) But, once the car was towed...to the closed dealer at 12 midnight. Rob had already come in and had all of the information and the part ordered, before I called that morning. He had it in and my son was back on the road by afternoon. Thank you so much Rob and I wish they would clone you 12 times and place you over at Road Side Assistance, just to teach them some Customer Service etiquette. I can't thank you enough. I must say, I was living a "mother's" nightmare! If you need service at Westside...ask for Rob...He is THE BEST!!

Verified Customer
Jacksonville, FL
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019 Category: Service
I always know my car is in good hands!
Sebastian is awesome! He always has a smile on his face and helps with all my car needs.

AG
Anthony G.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Great customer service
Went in for service and staff was friendly and helpful, service was completed in under time stated, despite the fact they were short staffed

BM
Byron M.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Excellent Service
Excellent service, as usual.

ER
Edna R.
Kingsland, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Mrs
None at this time

SM
Shawanna M.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
Service
Great customer service

MC
Madeline C.
Macclenny, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
They were very friendly and helpful
I liked the service and the way I was treated and they always send me coupons for oil changes and they also let me know when I am do for an oil change or maintenance.

VR
Vikki R.
Jacksonville, FL
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Great Service
I recently had my Tuscon serviced and it was best service experience ever at this location.

DB
David B.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Your car leaves the garage in great working conditions
Great place the staff is so nice to you and they care about your car .and the work is done by professional mechanics.

BC
Beverly C.
Jacksonville, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
great customer service
I carry my vehicle to westside, because I always receive it back in a timely manner

MM
Marylou M.
Jacksonville, FL
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Ms marylou
Service tech was great very efficient and knew i was pressed for time so got me in and out as quickly as possible

Verified Customer
Jacksonville, FL
2014 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
oil change
great service

HK
Harold K.
Jacksonville, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
GREAT SERVICE
I LOVE THE SERVICE AND THE EMPLOYEE ARE VERY NICE AND VERY HELPFUL. THE NEW SERVICE MANAGER IS THE BEST!!!

LB
Linda B.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Excellent
The staff was very informative and very help. They told me everything they did to my car and answer all my question and concerns. Excellent and very nice team.

BL
Brenda L.
Jacksonville, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
5-star rating
When we come to the Hyundai service center we always have a relaxing day.we never had to worry about someone telling us their is something else wrong with our car.between the both of us we have had 6 Hyundai suv. We are very satisfied with your service.

JM
Jamesha M.
Jacksonville, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Great Customer Service
I love getting Sebastian as an advisor. When there is a problem, he always finds a solution.