Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

675 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


Verified Customer
Mcdonough, GA
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Oil Change
My recent oil change was very quick and all of the service department staff are very friendly.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/14/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TD
Thomas D.
Dublin, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Robert and tech.
Not a problem with anything only the part they ordered was wrong (stuff happens)they always gave me good service and took care of all my problems Robert has been very cordial to me
ROBERT L., Service Manager from Five Star Hyundai responded on 02/14/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

DS
David S.
Buffalo, NY
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
2008 Hyundai Santa Fe
The initial diagnosis was we needed a new shifter. After that was installed, we were told we needed a new/rebuilt transmission. The combination of both items, transmission being on back order took approximately 1 month. To me, this was excessive.

With regards to the next question, We only used this business for "service" . We did not use this business to purchase a new vehicle.

As far as Hyundai Motor America, they provided us "goodwill" and covered 90% of a rebuilt transmission., We are the original owners of this vehicle; we purchased it new. This gesture was greatly appreciated! When we are ready to purchase a new vehicle, we will definitely stay with HYUNDAI !
ROBERT L., Service Manager from Five Star Hyundai responded on 02/12/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SH
Sylvia H.
Macon, GA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Collision Repair
Five Star Collision Repair Shop was very courteous and friendly. The staff in the front office as well repair technicians made me feel like a valued customer. My car was restored to it's original repair and looks great!
ROBERT L., Service Manager from Five Star Hyundai responded on 02/11/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great evening .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

WS
Wade S.
Macon, GA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Walk In Service
Simply amazing ... had to take my car out of town and I did not have an appointment ... got the car back in a timely fashion with recommendations! Great Job!!
ROBERT L., Service Manager from Five Star Hyundai responded on 02/11/2019

Thank you for your response. We look forward to seeing you on your next service visit.  Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

JP
Jackie P.
Macon, GA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Excellent Service
R0bert and his staff aim to please. He is my "go to" man for service.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/10/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great evening .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

WH
William H.
Mansfield, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great service
Great service
ROBERT L., Service Manager from Five Star Hyundai responded on 02/07/2019

Thank you for your response . We look forward to seeing you on your next service. Have a GREAT day

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

BH
Barbara H.
Macon, GA
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great Service
Pleasant to deal with. Up front on what needs to be done if repairs are needed. Great customer service.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/07/2019

Thank you for your response . We look forward to seeing you on your next service. Have a GREAT day

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Eatonton, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Good Job!
Quality work! Very satisfied with 5 Star Hyundai!
ROBERT L., Service Manager from Five Star Hyundai responded on 02/04/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

DP
Daniel P.
Macon, GA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
Great service
Robert and device department are awesome.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/03/2019

Thank you for your response .We look forward to seeing you on your next service visit .Have a good evening .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

CA
Connie A.
Macon, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Service Teview
Good service s d friendly staff.
ROBERT L., Service Manager from Five Star Hyundai responded on 01/28/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

ED
Estella D.
Dry Branch, GA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
customer service
Excellent customer service.
ROBERT L., Service Manager from Five Star Hyundai responded on 01/27/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

FK
Frank K.
Macon, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Always clean
Even one is always nice
ROBERT L., Service Manager from Five Star Hyundai responded on 01/25/2019

Thank you for your response . We look forward to seeing you on your next service visit .Have a great weekend .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

IC
Isreal C.
Macon, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Happy Hyundai sonata owner
Great customer service and good dependable cars.
ROBERT L., Service Manager from Five Star Hyundai responded on 01/24/2019

Thank you for your response . We look forward to seeing you on your next service visit .Have a great weekend .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KH
Kenneth H.
Kathleen, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Macon Hyundai service
The service was fast and efficient and I was completely satisfied
ROBERT L., Service Manager from Five Star Hyundai responded on 01/24/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RP
Richard P.
Macon, GA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Always clean and get a cup of coffee
Always have a good experience with Bob
ROBERT L., Service Manager from Five Star Hyundai responded on 01/24/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

VS
Virginia S.
Macon, GA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Service
My experience with Robert, the service manager was great . I was surprise to have to pay as much as I did to get it taken care of, but my car is running great.
ROBERT L., Service Manager from Five Star Hyundai responded on 01/17/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

JH
Jimmy H.
Eatonton, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Friendly service
Fast prompt service
ROBERT L., Service Manager from Five Star Hyundai responded on 01/17/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

EC
Evelyn C.
Lizella, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Service
This dealership always gives great customer service and repair department is excellent
ROBERT L., Service Manager from Five Star Hyundai responded on 01/14/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Service was excellent!
Z
ROBERT L., Service Manager from Five Star Hyundai responded on 01/10/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net