Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

675 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 12 days ago

Reviews


Verified Customer
Gray, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Service department is great
Service department is good. Dealership is dogshit
ROBERT L., Service Manager from Five Star Hyundai responded on 10/03/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RA
Robin A.
Macon, GA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
FEH
Fast, Efficient, Honest. That’s how I describe the service department at 5 Star Hyundai. Robert Land heads the service department and has a talented group of technicians and support staff to keep my 225,000 + mile 2012 Genesis running smooth.
ROBERT L., Service Manager from Five Star Hyundai responded on 10/03/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

WS
Wanda S.
Macon, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Tire issue
Great job
ROBERT L., Service Manager from Five Star Hyundai responded on 10/03/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
The emplyoees
Everyone was nice. I see it this way if you took something a part to do something else but it back or tell the person. My net in the truck of my car has lost it placed. Don't get me wrong soon as I feel better, I will return.
ROBERT L., Service Manager from Five Star Hyundai responded on 10/03/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KM
Kenneth M.
Macon, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Service Makes The Differance
Salesmen may come and salesman may go, but the Service Department makes me a loyal customer. It helps that I love my car and I know that they will take good care of my car.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/24/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Robert is one of the best!
I appreciate that Robert is always willing to help and not talk down to me when I bring my car in. He is always great to work with. He even called me by name without having to look me up. I appreciate his personal service.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/21/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

AK
Alex K.
Macon, GA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great Customer Service
Prompt and courteous customer experience with little pressure.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/21/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RH
Richard H.
Forsyth, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great service
Friendly efficient staff
ROBERT L., Service Manager from Five Star Hyundai responded on 09/20/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

CA
Connie A.
Macon, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Nice people
Everyone is very helpful and knowledgeable.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/19/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Eatonton, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Review of 9/8 service
The employees are very nice and helpful. The service did not take long at all.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/17/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Dublin, GA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Very eager to please
The service department employee is so polite and helpful.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/15/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

EM
Edward M.
Macon, GA
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Service Dept
Courteous personnel and great service.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/13/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TS
Trena S.
Locust Grove, GA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
great service
great service
ROBERT L., Service Manager from Five Star Hyundai responded on 09/10/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SH
Stephanie H.
Warner Robins, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
Great Service
Service is always great. I will not hesitate to bring my car back here. Robert is always very friendly.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/10/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KH
Kenneth H.
Kathleen, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
first service experience
Great, knowledgeable and fast service.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/07/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

BM
Brian M.
Macon, GA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Five Star Service
10 out of 10. Robert will make you feel welcomed and concerned for your the needs. Always a pleasure to enter his shop!
ROBERT L., Service Manager from Five Star Hyundai responded on 09/07/2018

Thank you for your response. We look forward to seeing you on your next service visit.  Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TB
Tracy B.
Macon, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Safety recall was quick
Super quick and super friendly.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/06/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SP
Sharon P.
Macon, GA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
Location
Very good location
ROBERT L., Service Manager from Five Star Hyundai responded on 09/02/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe Labor day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Great customer service
They always provide great, professional customer service.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/02/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe Labor day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KM
Kenneth M.
Macon, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Quality
I love my car and the dealership (Service Department ) does everything it can to keep me happy.
ROBERT L., Service Manager from Five Star Hyundai responded on 08/30/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net