Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2585 Reviews

ReScore Reviews™ (88)

ReScore
Overall Rating 4.5340945/5Overall Rating 4.5340945/5Overall Rating 4.5340945/5Overall Rating 4.5340945/5rating 4.5340945
Original
Overall Rating 2.1363683/5Overall Rating 2.1363683/5rating 2.1363683rating 2.1363683rating 2.1363683
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Newnan, GA
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Carman
She was easy to work with and her recommendation were great. She listen then advised.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/22/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Karuth


TB
Troy B.
Fayetteville, GA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Truthfulness, quickness of service, and excellence of repair first time.
Great job!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/21/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


KW
Keith W.
Fairburn, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Quick service
In and out in about an hour. Always good service.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/21/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


Verified Customer
Villa Rica, GA
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Service
None
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/21/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


FW
Fred W.
Atlanta, GA
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Staff
Very professional staff
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/21/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


SD
Suellen D.
Newnan, GA
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Fantastic customer service!
My 2009 Santa Fe is the best car I’ve ever had! I fully trust the service department and the service reps to let me know when maintenance is needed and to make sure I have the best running car. I always return to Hyundai for everything no matter how small.

It’s nice to have a relationship with my service rep, Carmen. She’s always working hard, but always has a friendly attitude. She treats customers as if they are the only customer she has that day. I give her an A+!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/21/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


MD
Michael D.
Sharpsburg, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Outstanding Service
I love this place. Bryan Munson is always so helpful!! Kudos to him..
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/21/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


SW
Sharon W.
Newnan, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Customer
Very please with the work
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/20/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Jerry Altares


Verified Customer
Peachtree City, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Regular service
Quick and reliable service. The service advisor, Brian, was knowledgeable, friendly and efficient.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/20/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Briam Munson


Verified Customer
Newnan, GA
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
A satisfied customer
I appreciated the service and the car wash. Carmen is always nice to work with. I think you need to update the waiting area ad the restroom for your customers.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/19/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Karuth


NA
Noah A.
Newnan, GA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Service Department
The service Department did a great job and were very informative.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/17/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


MW
Michael W.
Newnan, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Courtesy and professional
Overall a great place to get good service
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/16/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!
.
Carmen Krauth


JR
John R.
Senoia, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Great customer service!
I have been going to Southtown Hyundai for about 7 years for sales and service. in the almost 7 years I have always experienced friendly people and courteous service.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/15/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Jerry Altares


KG
Kayla G.
Newnan, GA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
The service!
Your people definitely make the difference when going here. Brian Munson is the only person I want to see. He’s great and goes above and beyond with helping the customer.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/15/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


RO
Ronald O.
Waverly Hall, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
AWESOME SERVICE!!
Ms Carmen is wonderful. She's always pleasant, friendly and always eager to help. Not only is she knowledgeable about the service department, she always keeps the customer in the "know " regarding the status of their vehicle. The entire service department is top notch. I would recommend my family and friends to Southtowne Hyundai of Newnan.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/14/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


AJ
Annette J.
Rex, GA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Outstanding
Corrected the problem with my vehicle showed a concerned.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/14/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Jerry Altares


Verified Customer
Stockbridge, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
All around great
Great service and staff
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/14/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


JP
James P.
Newnan, GA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
service advisor: Brian Munson
This young man took the time to help me set up an appointment that was good for me and then got my vehicle in a head of time so I could have it in time for my wife to pickup. This was very helpful and greatly appreciated.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/13/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


Verified Customer
Tyrone, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Great as always!
Easy
Quick
Not too expensive
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/13/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


MS
Mylinda S.
Newnan, GA
2016 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Customer service
It wasgreat service
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/12/2019

We apologize for the non 5 Star service this trip. We will strive to make your next trip a 5 Star visit! We appreciate your business here at Southtowne and want every visit to be smooth and enjoyable!

Jerry Altares