Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

2715 Reviews

ReScore Reviews™ (83)

ReScore
Overall Rating 4.7590354/5Overall Rating 4.7590354/5Overall Rating 4.7590354/5Overall Rating 4.7590354/5rating 4.7590354
Original
Overall Rating 2.3253/5Overall Rating 2.3253/5rating 2.3253rating 2.3253rating 2.3253
98% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


DD
Donna D.
Joliet, IL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Oil change
Efficient service.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Donna,
Thank you for your kind comments and 5-Star review on your recent D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

LW
Leonard W.
Joliet, IL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Oil change service
As usual the service department did a great job never had a problem with anything that l have had done at this dealership.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Leonard,
Thank you for your feedback on your experiences at D'Arcy Hyundai, we value and appreciate your business and loyalty.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JM
John M.
Rockdale, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Excellent Service!
The workers are great! Your place is kept very clean. I love the hot chocolate and cookies. The chairs are very comfortable.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

John,
Thank you for your feedback your recent D'Arcy Hyundai experience. We hope every visit to us is enjoyable and comfortable. We appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

PR
Patricia R.
Joliet, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Friendly service
Service is friendly and Im always greeted nicely
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Patricia,
Thank you for your feedback on your experiences at D'Arcy Hyundai, we value and appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JA
James A.
Joliet, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
The only place to go!!
Sales and service is above and beyond what other dealers will give.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

James,
Thank you for making D'Arcy Hyundai your first choice! We appreciate your loyalty.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Romeoville, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Friendly Service
I asked them to clean the inside of the windshield because it is hard for me to do. They said they would be glad to take xmcare of that for me.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Thank you for your feedback on your recent D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

TZ
Thomas Z.
Channahon, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Quick and easy
I had an 11am appointment for an oil change. Was out by 1135. Nice job on keeping the schedule! All employees were friendly and the waiting area was clean.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Thomas,
Glad to hear your service on your vehicle was quick and to your satisfaction.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RA
Rosa A.
Plainfield, IL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Polite and very detailed on the service that would be conducted
I was very surprised that the car was done in 2 hours, was expecting there at least 1/2 of the day.
John W W., Service Manager from D'Arcy Hyundai responded on 07/03/2018

Rosa,
We strive to always respect your time, we value and appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

SD
Sylvia D.
Lockport, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
oil change and brake inspection
dependable and on time also will work with my schedule friendly workers
John W W., Service Manager from D'Arcy Hyundai responded on 07/03/2018

Sylvia,

Thank you for your feedback, we appreciate your business and continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JB
John B.
Leawood, KS
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Help when we were almost stranded
The D’Arcy Hyundai service team was amazing. We broke down at 1:00 am Saturday morning 6/30/18 in route to Michigan and John Wagner and his service team got us back on the road the next morning. Both the service team and your parts department were so nice and helpful. If I buy another Hyundai, i am coming to D’Arcy to get it!!! Thank you so much.
John W W., Service Manager from D'Arcy Hyundai responded on 07/03/2018

John,
Thank you for your feedback, so glad we could help. If you need anything in the future please don't hesitate to call on us, we appreciate and value your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RB
Rita B.
Shorewood, IL
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Service Department
I've never had a bad experience with the service department. Friendly, knowledgeable and always helpful.
John W W., Service Manager from D'Arcy Hyundai responded on 07/03/2018

Rita,
Glad to hear you found our team members friendly and knowledgeable. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RT
Robert T.
Joliet, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
friendly people who take time to explaine things to you
friendly and do good work
John W W., Service Manager from D'Arcy Hyundai responded on 07/03/2018

Robert,
Thank you for your feedback regarding your recent visit to D'Arcy Hyundai service.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

VP
Vanessa P.
Joliet, IL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Friendly Staff
The staff is friendly and offer excellent customer service! John at Parts & Service is always very helpful and willing to go above and beyond for the customer to have a great experience!
John W W., Service Manager from D'Arcy Hyundai responded on 07/03/2018

Vanessa,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We appreciate you highlighting staff members that exceeded your expectations.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JU
Jason U.
La Grange Park, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Happy customer
Very happy with the sales/finance staff
John W W., Service Manager from D'Arcy Hyundai responded on 07/03/2018

Jason,
Thank you for your feedback on your recent D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Plainfield, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Great service
The service department is well run and efficient.
John W W., Service Manager from D'Arcy Hyundai responded on 07/02/2018

Mary,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We strive to exceed your expectations with every visit, we appreciate your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

CB
Craig B.
Joliet, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Fast and efficient
they did a very good job checking on an issue had with my car changed my oil rotated my tires and I did not have to wait all day. They're very straightforward and professional.
John W W., Service Manager from D'Arcy Hyundai responded on 07/02/2018

Craig,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. Integrity is very important to us and we are committed to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Joliet, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
x
Great Service
John W W., Service Manager from D'Arcy Hyundai responded on 07/02/2018

Thank you for your 5-Star review on your recent D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

SB
Scott B.
Morris, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Great Dealership
We have owned 5 Hyundai's - love them and the dealership, service department goes above and beyond to help you fix any problems you have. Highly recommend!
John W W., Service Manager from D'Arcy Hyundai responded on 07/02/2018

Scott,
Thank you for your continued business and recommendations we truly appreciate your business and loyalty.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

SS
Stanley S.
Alsip, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Prompt service,Friendly Staff
Friendly, experienced staff. Great customer service.
John W W., Service Manager from D'Arcy Hyundai responded on 07/02/2018

Stanley,

Thank you for your feedback on your recent D'Arcy Hyundai service experience. We value and appreciate your business, and our goal is to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JT
Jennifer T.
Joliet, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Wonderful service
The people are amazing and respectful of your time
John W W., Service Manager from D'Arcy Hyundai responded on 07/02/2018

Jennifer,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We value your business and will continue to do our best to always exceed your expectations.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com