Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

2715 Reviews

ReScore Reviews™ (83)

ReScore
Overall Rating 4.7590354/5Overall Rating 4.7590354/5Overall Rating 4.7590354/5Overall Rating 4.7590354/5rating 4.7590354
Original
Overall Rating 2.3253/5Overall Rating 2.3253/5rating 2.3253rating 2.3253rating 2.3253
98% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


SB
Serena B.
Joliet, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
You get the job done!
Thank you for the speedy and great customer service!
John W W., Service Manager from D'Arcy Hyundai responded on 06/16/2018

Serena,
Glad  to hear your D'Arcy Hyundai service visit was quick and to your satisfaction.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

SC
Susan C.
Minooka, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Comfortable wait
Love the clean waiting room with comfy chairs , T.V.s , snacks and drinks !!!!! , plus great friendly guest service :)
John W W., Service Manager from D'Arcy Hyundai responded on 06/16/2018

Susan,

Thank you for your feedback on your recent D'Arcy Hyundai Service experience. Our hope is that every visit is enjoyable and comfortable, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

CS
Cathleen S.
South Wilmington, IL
2007 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great service
I have always received the best service and understanding when I have a problem. These employees are always welcoming and take time to discuss and explain everything that is being done. Thank you
John W W., Service Manager from D'Arcy Hyundai responded on 06/15/2018

Cathleen,
Thank you for your kind review regarding your service at D'Arcy Hyundai. We value and appreciate your business and will continue to do our best to always exceed your expectations. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

LJ
Lucinda J.
Joliet, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Oil change/tire rotation visit
I can keep this short and simple: I was in and out in 45 quick minutes! The visit was so short I did not even have time to finish my coffee.
John W W., Service Manager from D'Arcy Hyundai responded on 06/14/2018

Lucinda,
Glad to hear your service visit was quick and to your satisfaction. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Frankfort, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
service
nice people
John W W., Service Manager from D'Arcy Hyundai responded on 06/14/2018

Thank you for your nice comments and 5-Star review on your recent D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

DC
Deborah C.
Diamond, IL
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Superior
Fast, courteous AND they washed my car !!!
John W W., Service Manager from D'Arcy Hyundai responded on 06/14/2018

Deborah,
Thank you for your great review, glad you found your D'Arcy Hyundai service visit to be quick and to your satisfaction.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JJ
Julie J.
Joliet, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
What makes working with D'Arcy Hyundai so great is working with John Wagner and the team.
I would definitely recommend this business to a friend.
John W W., Service Manager from D'Arcy Hyundai responded on 06/14/2018

Julie,
Thank you for your comments regarding our D'Arcy Hyundai service team, we appreciate that and your recommendations.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

BK
Bish K.
Round Lake, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Good service
Quick, dependable service. Great employees.
John W W., Service Manager from D'Arcy Hyundai responded on 06/14/2018

Bish,

Thank you your kind comments on your recent service experience at D'Arcy Hyundai

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Joliet, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Great service
I enjoyed the service,the sitting area ,and basically all the assistance you receive weather its waiting for your car to finish getting fixed or looking to purchase a car.
John W W., Service Manager from D'Arcy Hyundai responded on 06/14/2018

Thank you for your great review on your service experience at D'Arcy Hyundai. We value your business, our hope is every visit is comfortable and enjoyable. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

WM
William M.
Joliet, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
your in and out people are friendly
fast work
John W W., Service Manager from D'Arcy Hyundai responded on 06/13/2018

William,
Thank you for your kind review regarding your recent D'Arcy Hyundai service experience. Glad your service was quick and to your satisfaction.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Plainfield, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Your personnel............they are great to work with and your service is always without complaint
Five stars across the board in all catagories
John W W., Service Manager from D'Arcy Hyundai responded on 06/13/2018

Thank you for taking time to provide us with a great review regarding your D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

VA
Victor A.
Romeoville, IL
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Great service!
Great service with a friendly staff.
John W W., Service Manager from D'Arcy Hyundai responded on 06/12/2018

Victor,

Thank you for your great review on your recent D'Arcy Hyundai service experience. Glad your found our team to be friendly, we strive to treat everyone like family.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

ME
Melinda E.
Romeoville, IL
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Friendly, clean, comfortable waiting area, just lots of nice people
Finished maintenance work right on time as promised and no added charges. Friendly and prompt service as I dropped off the car and waited in a clean and comfortable waiting area.
John W W., Service Manager from D'Arcy Hyundai responded on 06/12/2018

Melinda,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We value your business and want every visit to be comfortable and enjoyable.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

KA
Khalid A.
Romeoville, IL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Super friendly and very professional
I have never had a better service experience. Even finished my car same day. I loaner would have been nice but wasn't the end of the world for me.
John W W., Service Manager from D'Arcy Hyundai responded on 06/12/2018

Khalid,

Thank you for your feedback on your recent D'Arcy Hyundai service experience. We value and appreciate your business and strive to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
New Lenox, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Oil change service
Good job. The wait wasn’t long & I was in & out.
John W W., Service Manager from D'Arcy Hyundai responded on 06/11/2018

Thank you for your feedback regarding your recent D'Arcy Hyundai service experience.
We value you business and strive to always respect your time.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RZ
Ruperto Z.
Chicago, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
The excellent customer service
All the employees are great
John W W., Service Manager from D'Arcy Hyundai responded on 06/11/2018

Thank you for your comments on our staff, glad to hear of the excellent customer service.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

CS
Chester S.
Morris, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Maintenance visit.
Clean, quick, courteous and done right.
John W W., Service Manager from D'Arcy Hyundai responded on 06/11/2018

Chester,
Thank you for your review, glad to hear your service visit was quick and to your satisfaction.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

KL
Kirk L.
Joliet, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Very fast
Quick in and out
John W W., Service Manager from D'Arcy Hyundai responded on 06/11/2018

Kirk,
Thank you for your comments and 5-Star review regarding your recent D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JS
Jorge S.
Woodridge, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Awesome
Overall. Great service, Great people equals Great time.
Thanks Darcy Staff.
John W W., Service Manager from D'Arcy Hyundai responded on 06/11/2018

Jorge,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We strive to exceed your expectations with every visit, we appreciate your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

ED
Ed D.
Oswego, IL
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Professional and courteous.
This is the place to go for your Hyundai. I had bad experiences at other dealerships in the western suburbs.
Thanks D'Arcy, you folks are doing it right!
John W W., Service Manager from D'Arcy Hyundai responded on 06/08/2018

Ed,
Thank you for your feedback and loyalty. We value and appreciate your business and will continue to do our best to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com