Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

2765 Reviews

ReScore Reviews™ (84)

ReScore
Overall Rating 4.7619015/5Overall Rating 4.7619015/5Overall Rating 4.7619015/5Overall Rating 4.7619015/5rating 4.7619015
Original
Overall Rating 2.31765/5Overall Rating 2.31765/5rating 2.31765rating 2.31765rating 2.31765
98% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


PB
Perry B.
Plainfield, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Quality Service
All work done correctly and in a timely manner
John W W., Service Manager from D'Arcy Hyundai responded on 11/16/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience. 
Our goal is to always respect your time and we strive to exceed your expectations with every visit. Thank you for your continued patronage and business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JH
John H.
Lemont, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
45000 check up
Sales is excellent. Following up with us to be sure we are satisfied with both our car purchases. Even took the extra time helping me understand the Navigation system.
John W W., Service Manager from D'Arcy Hyundai responded on 11/16/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience. If we can improve in any way please don't hesitate to contact us.
We strive to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JG
James G.
Plainfield, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Skilled efficiency
My time is at a premium and I can always depend on good service in a timely manner
John W W., Service Manager from D'Arcy Hyundai responded on 11/13/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience. 
Our goal is to always respect your time, we strive to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

LA
Lauryn A.
Homer Glen, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2017 Category: Service
Great costumer service
Costumer service was great, as usual. Oil change was complete in a timely manner. Car wash could use some work.
John W W., Service Manager from D'Arcy Hyundai responded on 11/06/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience. 
Our goal is that every visit is comfortable and enjoyable, we strive to exceed your expectations with every visit. Thank you for your continued patronage. 

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RH
Rosa H.
Joliet, IL
2013 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2017 Category: Service
Great thakyou
Yes I recommend this business because I like the service
John W W., Service Manager from D'Arcy Hyundai responded on 11/06/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience. 
We strive to exceed your expectations with every visit. Thank you for your continued patronage. 

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Joliet, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2017 Category: Service
Unresolved issue
*
John W W., Service Manager from D'Arcy Hyundai responded on 11/03/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience. I will be contacting you regarding this issue.
We strive to exceed your expectations with every visit. Thank you for your business. 

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RH
REGINO H.
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017 Category: Service
16 sonata hybrid oil change
got me in quickly , gave me a ride home , hour later my car was done, can't do better than that
John W W., Service Manager from D'Arcy Hyundai responded on 10/31/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve.
We strive to make visiting our establishment as convenient and enjoyable as possible. We value your business and want to exceed your expectations with every visit. 

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

KM
Kathleen M.
Joliet, IL
2006 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Service.
Acceptable service.
John W W., Service Manager from D'Arcy Hyundai responded on 10/27/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience. We are here to serve you, if we can improve in any way please let us know. 
Our goal is to exceed your expectations with every visit. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Minooka, IL
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2017 Category: Service
Treatment
The service manager was great...he was very friendly and communicative and kept me posted on what was happening. I appreciated that. The waiting area is very comfy and amenities are provided.
John W W., Service Manager from D'Arcy Hyundai responded on 10/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our hope is that visiting our establishment is enjoyable and comfortable. We want to exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

WC
William C.
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2017 Category: Service
N/a
Did it
John W W., Service Manager from D'Arcy Hyundai responded on 10/17/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you. I will be contacting you soon regarding the issue your referring to.
Our goal is to exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Frankfort, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2017 Category: Service
Nice place
Comfortable accommodation
John W W., Service Manager from D'Arcy Hyundai responded on 10/15/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our goal is to always exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Shorewood, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2017 Category: Service
Great dealership
Terrific service after the sale. Genuinely interested in making customers feel welcomed and valued
John W W., Service Manager from D'Arcy Hyundai responded on 10/14/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our goal is to always exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2017 Category: Service
Very friendly
An awesome place to go
John W W., Service Manager from D'Arcy Hyundai responded on 10/14/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
Our goal is to always exceed your expectations with every visit. Thank you for your loyalty, we appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

MW
Michael W.
Shorewood, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2017 Category: Service
The professionalism and courtesy of the service personnel
Two thumbs up! The assessment and execution of agreed service were outstanding.
John W W., Service Manager from D'Arcy Hyundai responded on 10/10/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
We value your business and will continue to do our best to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

TC
Theresa C.
Romeoville, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2017 Category: Service
Service
Good service as always.
John W W., Service Manager from D'Arcy Hyundai responded on 10/03/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience. If we can improve in anyway please let us know, we are here to serve you. 
We will continue to do our best to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

GF
Georgene F.
Shorewood, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2017 Category: Service
Oil change
Visit was quick.
John W W., Service Manager from D'Arcy Hyundai responded on 09/27/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
We appreciate your business and value your time. We will continue to do our best to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
New Lenox, IL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2017 Category: Service
Service on recalls
Done timely and complete
John W W., Service Manager from D'Arcy Hyundai responded on 09/25/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how improve to serve you better.
We will continue to do our best to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

CB
Carolyn B.
Plainfield, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2017 Category: Service
.
.
John W W., Service Manager from D'Arcy Hyundai responded on 09/13/2017

Thank you for comments and feedback on your recent D'Arcy Hyundai Service experience. If we can improve in anyway please don't hesitate to let us know, we are here to serve you.
We always do our best to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

PL
Peter L.
Chicago, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2017 Category: Service
A great place for everyone to shop for a car, but definitely soldiers!!!
It's like meeting up with old friends, every time I come here......
John W W., Service Manager from D'Arcy Hyundai responded on 09/12/2017

Thank you for comments and feedback on your recent D'Arcy Hyundai Service experience.  
Our goal is to treat everyone like family, we want you to enjoy coming to our establishment. We will continue to do our best to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

TJ
Tomasz J.
Plainfield, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2017 Category: Service
Fast srrvice
service is good and fast
John W W., Service Manager from D'Arcy Hyundai responded on 09/09/2017

Thank you for comments and feedback on your recent D'Arcy Hyundai Service experience, if we can improve in any way please let us know.
We always do our best to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com