Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

2676 Reviews

ReScore Reviews™ (79)

ReScore
Overall Rating 4.7721489/5Overall Rating 4.7721489/5Overall Rating 4.7721489/5Overall Rating 4.7721489/5rating 4.7721489
Original
Overall Rating 2.31646/5Overall Rating 2.31646/5rating 2.31646rating 2.31646rating 2.31646
98% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


KW
Kristine W.
Joliet, IL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Looking out for me.
I brought my car for the recommended filter replacements that the mechanics recognized as being due for a change after my previous visit. I also scheduled and oil change that was done this visit
JOHN W W., service manager from D'Arcy Hyundai responded on 01/11/2019

Kristine,
Thank you for your feedback, we value and appreciate you business. If there is anything we can help you with please don't hesitate to reach out.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

JM
Jeffrey M.
Lemont, IL
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
Trustworthy dealership
I have always had a great experince with Darcy. I have checked their pricing compared to other dealerships and they are competitively priced and they do not try to "pad" the bill
JOHN W W., service manager from D'Arcy Hyundai responded on 01/07/2019

Jeffrey,
Thank you for your feedback and kind comments on your recent D'Arcy Hyundai service experience. Integrity is very important to us and we are committed to your complete satisfaction.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Minooka, IL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Prompt service, very knowledgeable, very friendly
Great dealership very clean shop area great sales staff i can’t say enough about this place 👍👍👍👍👍
JOHN W W., service manager from D'Arcy Hyundai responded on 01/05/2019

Thank you for your feedback and 5-Star rating on your recent D'Arcy Hyundai service experience.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

SB
Sarah B.
Joliet, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018 Category: Service
Friendly
Very friendly
JOHN W W., service manager from D'Arcy Hyundai responded on 12/19/2018

Sarah,
Thank you for your kind comments and 5-Star review on your recent service experience at D'Arcy Hyundai. Merry Christmas

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

SH
Sharon H.
Lockport, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
D’Arcy hyundai dealership Joliet, il
I find the customer service is the best at this dealership then any I’ve ever dealt with in my lifetime. Since I was 18 years old I have only bought new cars from dealership in the Joliet area and I have never been treated better and I have all my service done at the dealership.
JOHN W W., service manager from D'Arcy Hyundai responded on 12/10/2018

Sharon,
Thank you so much for your continued loyalty, we value and appreciate your business. If we can improve in any way and serve you better just reach out to us. Thank you again.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Joliet, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Good Service
D'Arcy Hyundai has been servicing my vehicle for years and I feel comfortable with the service I receive . Highly recommend!!
JOHN W W., service manager from D'Arcy Hyundai responded on 12/08/2018

Thank you for your feedback and 5-Star rating on your recent D'Arcy Hyundai service experience. We value and appreciate your loyalty and recommendations.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com


GP
Greg P.
Plainfield, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Another great service experience at Darcy Hyundai
I brought my 2011 Sonata in for an oil change and air bag controller recall. All of the work was performed and the car was washed in 45 minutes. Another great service experience at Darcy Hyundai.
JOHN W W., service manager from D'Arcy Hyundai responded on 12/04/2018

Greg,
Thank you for you feedback and kind comments regarding your recent D'Arcy Hyundai service experience. We value and appreciate your loyalty.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

MW
Mary W.
Shorewood, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Always curtious
The staff is always curtious & willing to answer any questions you have. Very clean facilities
JOHN W W., service manager from D'Arcy Hyundai responded on 12/04/2018

Mary,
Thank you for your feedback, glad you found our staff to be so  helpful. Our goal is to exceed your expectations with every visit, we value and appreciate your business.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

KD
Kaylin D.
Plainfield, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Recall service
Very quick and efficient.... I was very pleased
JOHN W W., service manager from D'Arcy Hyundai responded on 11/27/2018

Kaylin,
Thank you for your feedback, glad your service was quick and to your satisfaction.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

SB
Senaida B.
Joliet, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
D'Arcy Difference
The service department was 1st class. They technicians treated me well, kept me informed, and genuinely cared about my repair. They were prompt & thurough. They took time to explain the process as well as the repair once finished.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/27/2018

Senaida,
Thank you for your feedback, we truly appreciate your kind review. We strive to always exceed your expectations with every visit and glad to hear you enjoyed your visit to D'Arcy Hyundai service.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

KU
Kurt U.
Plainfield, IL
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Service as promised
Service was performed in a timely and professional manner. No surprises... fair price.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/26/2018

Kurt,
Thank you for your feedback, we appreciate you taking time to let us know how we are doing. We value and appreciate your business and strive to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

ER
ed r.
Wilmington, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
New Tucson
Bought a new Tucson today really nice people our salesman Phil gave us a great deal with no pressure.

TF
Teresa F.
Joliet, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great Place
We've bought 2 new cars from here and used the service department for oil changes and the salesmen and the service department are awesome. Very nice, very helpful. Never a long wait in the service department. Salesmen are never pushy, just very helpful and make you comfortable. They always answer any questions you have. Love this place and would recommend anyone go their for a car. They're awesome!

Verified Customer
Romeoville, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great service
I just want to say thank you for not making me wait 2 hours for an oil change I really appreciate that I was in and out
JOHN W W., service manager from D'Arcy Hyundai responded on 11/07/2018

Thank you for your feedback and 5-Star review on your recent D'Arcy Hyundai service experience.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

GA
George A.
Joliet, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Friendly & excellent service People
People always there to help you.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/05/2018

George,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We strive to exceed your expectations with every visit, thank you for your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

VV
Victor V.
Minooka, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Great Service Every time!
Honest Quality Workmanship!

RW
Ron W.
Joliet, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Hyundai Service
Have always been more than satisfied with the service I have received at D'Arcy Hyundai in Joliet. Very accommodating.
JOHN W W., service manager from D'Arcy Hyundai responded on 10/04/2018

Ron,
Thank you for your feedback, we appreciate you letting us know how we are doing. If we can improve in anyway please reach out, we value your business and loyalty.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

KB
Kaci B.
Bolingbrook, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Outstanding service!
Dylan B. was a amazing salesperson, he was patient, kind, and followed up to make sure all of my questions were being answered along the way. Both Dylan and Bill helped to get me a great deal, and Francisco had amazing patience with my paperwork questions. Every single person I interacted with at the dealership was friendly, and I will be recommending them to anyone I know who is buying a car in the future. Car shopping is not exactly a fun experience, but the folks at D'Arcy were patient, friendly and made it as painless as possible. Thank you so much for everything!

CL
Catherine L.
Plainfield, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Service
Luv Darcyservice’s

RT
Robert T.
Joliet, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
happy
Job well done
JOHN W W., service manager from D'Arcy Hyundai responded on 09/25/2018

Robert,
Thank you for your kind comments and 5-Star review on your recent D'Arcy Hyundai service experience. We value and appreciate your business and continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com