Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

2677 Reviews

ReScore Reviews™ (79)

ReScore
Overall Rating 4.7721489/5Overall Rating 4.7721489/5Overall Rating 4.7721489/5Overall Rating 4.7721489/5rating 4.7721489
Original
Overall Rating 2.31646/5Overall Rating 2.31646/5rating 2.31646rating 2.31646rating 2.31646
98% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


KV
Kay V.
Joliet, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
D'Arcy Hyundai
My family has purchased a total of 5 Hyundai's from D'Arcy and one from the previous owner. The staff at D'Arcy are friendly and warm. They go out of their way to get you a great deal. I recommend D'Arcy to anyone I come in contact with who wished to purchase a car, whether new or used. We are part of the D'Arcy Family and will continue to be. Thank's D'Arcy!!
JOHN W W., service manager from D'Arcy Hyundai responded on 09/04/2018

Kay,
Thank you for you kind comments and 5-Star review regarding your recent D'Arcy Hyundai service experience.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

JB
Jim B.
Plainfield, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Great Service at DArcy Hyndai
John assessed the issues I was having with my vehicle and quickly kept me up to date while I was waiting. They completed major work on the car while I waited . Anywhere else they would of told me to make an appointment . They saw it needed immediate attention and detailed everything for me at a nice price.
John W W., Service Manager from D'Arcy Hyundai responded on 08/29/2018

Jim,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We value and appreciate your business and will continue to do our best to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Reddick, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
They are very professional and friendly.
It is always a very pleasant experience and they seem to go the extra mile for you.
John W W., Service Manager from D'Arcy Hyundai responded on 08/15/2018

Thank you for your feedback, we truly appreciate you letting us know how we are doing. We value your business and strive to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

SL
Susan L.
Romeovile, IL
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Satisfied Customer
The D’Arcy Hyundai service team has gone over and beyond my expectations in their service and attitude and it’s always a great experience. From the moment I drive in and out, everyone is so courteous, pleasant and helpful and they make sure you know you’re valued and respected. No games, just old fashioned customer service with a smile. I have the utmost confidence in this team and highly recommend them.
John W W., Service Manager from D'Arcy Hyundai responded on 08/01/2018

Susan,
Thank you for your 5-Star review on your recent D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JS
Joanne S.
Channahon, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Oil change
Fast friendly and efficient
John W W., Service Manager from D'Arcy Hyundai responded on 07/31/2018

Joanne,
Glad to hear your service was quick and to your satisfaction. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RS
Ronald S.
Joliet, IL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Great service and John Wagner
John is still running the best service dept you can ask for...Everyone is kind and concerned about keeping your investment in great condition....
John W W., Service Manager from D'Arcy Hyundai responded on 07/30/2018

Ronald,
Thank you for your feedback. Glad you found our staff to be kind and helpful, we strive to exceed your expectations.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JH
Jo H.
Plainfield, IL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Personal review of service rendered
Great people who are people 1st orientated, courteous , polite and knowledgeable on there products
John W W., Service Manager from D'Arcy Hyundai responded on 07/30/2018

Jo,
Thanks so much for your kind review, we value and appreciate your business and continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

ED
Eric D.
Lockport, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Comfort
We enjoyed the comfort, complimentary drinks and snacks, and cleanliness while waiting for our oil change!
John W W., Service Manager from D'Arcy Hyundai responded on 07/30/2018

Eric,
Thank you for your feedback on your recent visit with us at D'Arcy Hyundai service. Our hope is that every visit is enjoyable and comfortable.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Minooka, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2018 Category: Service
The best!
I am a long time customer of Darcy Hyundai. Their service dept is excellent! ALL of my dealings with Darcy’s Hyundai (sales, service, everyone) have been exceptional. I have purchased my last 3 cars from them. I will be a lifetime customer of Darcy. Highly recommend Darcy’s Hyundai.
John W W., Service Manager from D'Arcy Hyundai responded on 07/30/2018

Thank you for your feedback and loyalty to D'Arcy Hyundai, we value and appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

DD
Diane D.
Wilmington, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Great customer service
Absolutely the best customer service. Very accommodating and thorough. They explain exactly whats wrong and what needs to be done and the cost for service. I was in a time crunch when I was there and they had my repairs completed and had me out the door in no time.
John W W., Service Manager from D'Arcy Hyundai responded on 07/30/2018

Diane,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. Glad to hear your service was quick and to your satisfaction. We value and appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

KK
Kenneth K.
Serena, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Friendly
Everyone was friendly and thorough. The work was done on time like they said. Would definitely return.
John W W., Service Manager from D'Arcy Hyundai responded on 07/30/2018

Kenneth,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We value your business and strive to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Addison, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Great Service
great, Friendly Service
John W W., Service Manager from D'Arcy Hyundai responded on 07/30/2018

Thank you for your 5-Star review regarding your recent visit with D'Arcy Hyundai Service.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RT
Rama T.
Bolingbrook, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
My opinion
All the work is done in a very timely manner.

JM
Jason M.
Plainfield, IL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Great service department
Jayson in the service department is a great person and very easy to work with. He communicates well and you can tell he is on your side.
John W W., Service Manager from D'Arcy Hyundai responded on 07/26/2018

Jason,
Thank you for your feedback on your recent D'Arcy Hyundai experience. Integrity is very important to us and w are committed to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JF
Jacqueline F.
Joliet, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Great Customer Service
Your people are your greatest asset. Always friendly and go above and beyond to make sure the customer is completely satisfied! The employees are always so friendly. And always very helpful
John W W., Service Manager from D'Arcy Hyundai responded on 07/24/2018

Jacqueline,
Thank you for your feedback, we strive to treat everyone like family. We value and appreciate your business and continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

LH
Linda H.
Oak Brook, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Fast service, clean, nice employees
Great , John Wagner took care of me right away. He was very nice. I would definitely recommend D'Arcy to my friends.
John W W., Service Manager from D'Arcy Hyundai responded on 07/24/2018

Linda,
Thank you for your feedback and 5-Star review on your recent D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

MT
Mary T.
Plainfield, IL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Love D'Arcy!
Always friendly and helpful. Upfront with costs. Services are performed quickly.
John W W., Service Manager from D'Arcy Hyundai responded on 07/24/2018

Mary,
We value and appreciate your business and loyalty, Thank you.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

WP
Wendy P.
Plainfield, IL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Great First Experience
Had a scheduled appointment and couldn’t have been easier. Check in was simple, comfy waiting area with beverages, loved the screen that kept me informed of the progress on my car. Even finished faster than the time estimate!
John W W., Service Manager from D'Arcy Hyundai responded on 07/24/2018

Wendy,
We strive to exceed your expectations, our goal is every visit is enjoyable and comfortable. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

LV
Lindsey V.
Joliet, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Very friendly and speedy service
I was in and out in less than an hour , staff was friendly.
John W W., Service Manager from D'Arcy Hyundai responded on 07/24/2018

Lindsey,
Glad to hear your service was quick and to your satisfaction. Thank you for your business

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

SP
Sergio P.
Joliet, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Oil change and tire rotation
They were fast and quick I had a 2:30pm appointment arrive there early and was out by my appointment time.
John W W., Service Manager from D'Arcy Hyundai responded on 07/24/2018

Sergio,
Glad to hear your appointment was quick and to your satisfaction, we appreciate your 5-Star review.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com