Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

2675 Reviews

ReScore Reviews™ (79)

ReScore
Overall Rating 4.7721489/5Overall Rating 4.7721489/5Overall Rating 4.7721489/5Overall Rating 4.7721489/5rating 4.7721489
Original
Overall Rating 2.31646/5Overall Rating 2.31646/5rating 2.31646rating 2.31646rating 2.31646
98% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


WJ
William J.
Manhattan, IL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
GOOD TO BUY CARS WE BAK
GOOD PLACE TO BUSINESS WITH
John W W., Service Manager from D'Arcy Hyundai responded on 07/11/2018

William,
Thank you for your kind comments and 5-Star review on your recent D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

TP
Tino P.
Bolingbrook, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Good service
The oil change was done in a timely manner. This time the technician did not overfill the oil.
John W W., Service Manager from D'Arcy Hyundai responded on 07/10/2018

Tino,
Glad to hear your vehicle service was quick and to your satisfaction.
Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Plainfield, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Quick and easy
Good dealership to work with.
John W W., Service Manager from D'Arcy Hyundai responded on 07/10/2018

Glad to hear your service was quick and to your satisfaction. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Joliet, IL
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Excelent work
Nice work
John W W., Service Manager from D'Arcy Hyundai responded on 07/10/2018

Thank you for your feedback regarding your D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JW
James W.
Shorewood, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Professional
Service personnel are friendly and professional and the service is efficient and trustworthy.
And always impressed by the cleanliness of the service area.
John W W., Service Manager from D'Arcy Hyundai responded on 07/10/2018

James,
Thank you for your feedback on your recent D'Arcy Hyundai service experience, we value and appreciate your business and continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JD
JENNIFER D.
Plainfield, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
OUTSTANDING SERVICE
If there was a 10 star rating I would give them 10 stars. Outstanding service department and outstanding sales department. My husband and I have been coming to this dealer for over 10 years. I recently had an issue with my 2009 Sonata and I brought it in for service. Jayson and John in the service department took GREAT care of me and my car. The first repair didn't fix my car, when I returned with my car they assured me they would find the solution to the issue I was having. After 3 weeks in the shop they did find the problem, however it was a little more costly than my husband and I wanted to pay for repairs. John recommended me to their sales department and we met with Jimmy. Jimmy showed me a couple of cars that would keep me in my budget since we really were not planning on buying a car right now. After careful consideration we opted to purchase a new 2018 Sonata. Jimmy took great care of us. Service like this is what keeps customers returning. Thank you D'arcy Hyundai for all of your help! I highly recommend this dealer.

Verified Customer
Aurora, IL
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Good service
Always do good work on my car.
John W W., Service Manager from D'Arcy Hyundai responded on 07/10/2018

Thank you for your comments regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations, we appreciate your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Aurora, IL
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Happy With Service
Always do a great job.
John W W., Service Manager from D'Arcy Hyundai responded on 07/10/2018

Thank you for your feedback on your recent D'Arcy Hyundai service experience.
We value and appreciate your business and will continue to do our best to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

VV
Victor V.
Minooka, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Excellent Service
Since I purchased my 2014 Sonata, I've taken my vehicle for all of its service needs at D'Arcy Hyundai of Joliet. Excellent service every time & Professional staff!
John W W., Service Manager from D'Arcy Hyundai responded on 07/09/2018

Victor,
Thank you for your loyalty, we truly appreciate and value your business and continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

KF
Karley F.
Carbon Hill, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Quick and friendly
Always receive quick and friendly service here. Never feel that I am being conned and that they are trying to make a few bucks out of me by making up something being wrong with my car that isn’t there...
John W W., Service Manager from D'Arcy Hyundai responded on 07/08/2018

Karley,
Thank you for your review and feedback with your experiences at D'Arcy Hyundai. We value and appreciate your business and will continue to do our best to always exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JC
Jayne C.
Joliet, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Hundai Believer
Always well cared for at D’Arcy. I know my trust is well placed in D’Arcy Hundai service department .
John W W., Service Manager from D'Arcy Hyundai responded on 07/08/2018

Jayne,
Thank you for you feedback and trust you have in D'Arcy Hyundai, we value and appreciate your business and will continue to do our best to always exceed your expectations.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Minooka, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Sonata recall
I brought my car in for a necessary seatbelt recall. Service was great but they did not inspect my vehicle and my airbag light was on. They insist my vehicle isn't part of the airbag recall. I'm concerned about that.
John W W., Service Manager from D'Arcy Hyundai responded on 07/08/2018

Thank you for your feedback on your recent D'Arcy Hyundai service experience, this is how we improve.
We value and appreciate your business, and I will be contacting you regarding any concerns you may have

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RT
Raymond T.
Shorewood, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Great service
Service managers are always accommodating.
John W W., Service Manager from D'Arcy Hyundai responded on 07/08/2018

Raymond,
Thank you for your feedback on your recent D'Arcy Hyundai service experience

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

LJ
Lisa J.
Lockport, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Friendly Service
The process of having my car looked at even without an appointment was not stressful and Frank made the process simple. He had my car brough in and tested, provided an answer to the loud noise it was making and informed that parts needed to be ordered and I would need to bring it back to have it serviced but not to worry to because that parts and labor were covered under warranty.
I was able to get an appt right away when I was notified that the parts were in and my car was complete before the Holiday.
John W W., Service Manager from D'Arcy Hyundai responded on 07/06/2018

Lisa,
Thank you for your 5-Star rating regarding your D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RP
Robert P.
Joliet, IL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Friendly and Helpful!
John took care of me again and I enjoy my service at Hyundai Joliet better than any other dealership service department!
John W W., Service Manager from D'Arcy Hyundai responded on 07/06/2018

Robert,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We value and appreciate your business and strive to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Crest Hill, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
It is the personnel
It is the personnel that fuels the great atmosphere and persona.
John W W., Service Manager from D'Arcy Hyundai responded on 07/06/2018

Glad to hear our team members make your visit enjoyable and comfortable. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Lockport, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Fav 💁🏼‍♀️
This dealership rocks.
John W W., Service Manager from D'Arcy Hyundai responded on 07/06/2018

Thank you for your kind comments and 5-Star review. We appreciate hearing from you and your experiences at D'Arcy Hyundai.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

DJ
Dennis J.
Shorewood, IL
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
expert repairs and friendly people to do business with
none
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Dennis,
Thank you for your feedback, we truly value and appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Manhattan, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
ttttt
tttttttttttttttt no comment
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Thank you for your 5 Star review on your recent D'Arcy Hyundai service

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

BC
Bonnie C.
Joliet, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Awesome service!
Very friendly, courteous staff!
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Bonnie,
Thank you for your feedback and kind comments on your service experience at D'Arcy Hyundai.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com