Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

2677 Reviews

ReScore Reviews™ (79)

ReScore
Overall Rating 4.7721489/5Overall Rating 4.7721489/5Overall Rating 4.7721489/5Overall Rating 4.7721489/5rating 4.7721489
Original
Overall Rating 2.31646/5Overall Rating 2.31646/5rating 2.31646rating 2.31646rating 2.31646
98% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


VV
Victor V.
Minooka, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Excellent Service
Since I purchased my 2014 Sonata, I've taken my vehicle for all of its service needs at D'Arcy Hyundai of Joliet. Excellent service every time & Professional staff!
John W W., Service Manager from D'Arcy Hyundai responded on 07/09/2018

Victor,
Thank you for your loyalty, we truly appreciate and value your business and continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

KF
Karley F.
Carbon Hill, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Quick and friendly
Always receive quick and friendly service here. Never feel that I am being conned and that they are trying to make a few bucks out of me by making up something being wrong with my car that isn’t there...
John W W., Service Manager from D'Arcy Hyundai responded on 07/08/2018

Karley,
Thank you for your review and feedback with your experiences at D'Arcy Hyundai. We value and appreciate your business and will continue to do our best to always exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JC
Jayne C.
Joliet, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Hundai Believer
Always well cared for at D’Arcy. I know my trust is well placed in D’Arcy Hundai service department .
John W W., Service Manager from D'Arcy Hyundai responded on 07/08/2018

Jayne,
Thank you for you feedback and trust you have in D'Arcy Hyundai, we value and appreciate your business and will continue to do our best to always exceed your expectations.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RT
Raymond T.
Shorewood, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Great service
Service managers are always accommodating.
John W W., Service Manager from D'Arcy Hyundai responded on 07/08/2018

Raymond,
Thank you for your feedback on your recent D'Arcy Hyundai service experience

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

LJ
Lisa J.
Lockport, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Friendly Service
The process of having my car looked at even without an appointment was not stressful and Frank made the process simple. He had my car brough in and tested, provided an answer to the loud noise it was making and informed that parts needed to be ordered and I would need to bring it back to have it serviced but not to worry to because that parts and labor were covered under warranty.
I was able to get an appt right away when I was notified that the parts were in and my car was complete before the Holiday.
John W W., Service Manager from D'Arcy Hyundai responded on 07/06/2018

Lisa,
Thank you for your 5-Star rating regarding your D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RP
Robert P.
Joliet, IL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Friendly and Helpful!
John took care of me again and I enjoy my service at Hyundai Joliet better than any other dealership service department!
John W W., Service Manager from D'Arcy Hyundai responded on 07/06/2018

Robert,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We value and appreciate your business and strive to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Crest Hill, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
It is the personnel
It is the personnel that fuels the great atmosphere and persona.
John W W., Service Manager from D'Arcy Hyundai responded on 07/06/2018

Glad to hear our team members make your visit enjoyable and comfortable. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Lockport, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Fav 💁🏼‍♀️
This dealership rocks.
John W W., Service Manager from D'Arcy Hyundai responded on 07/06/2018

Thank you for your kind comments and 5-Star review. We appreciate hearing from you and your experiences at D'Arcy Hyundai.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

DJ
Dennis J.
Shorewood, IL
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
expert repairs and friendly people to do business with
none
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Dennis,
Thank you for your feedback, we truly value and appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Manhattan, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
ttttt
tttttttttttttttt no comment
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Thank you for your 5 Star review on your recent D'Arcy Hyundai service

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

BC
Bonnie C.
Joliet, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Awesome service!
Very friendly, courteous staff!
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Bonnie,
Thank you for your feedback and kind comments on your service experience at D'Arcy Hyundai.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

DD
Donna D.
Joliet, IL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Oil change
Efficient service.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Donna,
Thank you for your kind comments and 5-Star review on your recent D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

LW
Leonard W.
Joliet, IL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Oil change service
As usual the service department did a great job never had a problem with anything that l have had done at this dealership.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Leonard,
Thank you for your feedback on your experiences at D'Arcy Hyundai, we value and appreciate your business and loyalty.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JM
John M.
Rockdale, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Excellent Service!
The workers are great! Your place is kept very clean. I love the hot chocolate and cookies. The chairs are very comfortable.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

John,
Thank you for your feedback your recent D'Arcy Hyundai experience. We hope every visit to us is enjoyable and comfortable. We appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

PR
Patricia R.
Joliet, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Friendly service
Service is friendly and Im always greeted nicely
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Patricia,
Thank you for your feedback on your experiences at D'Arcy Hyundai, we value and appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

JA
James A.
Joliet, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
The only place to go!!
Sales and service is above and beyond what other dealers will give.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

James,
Thank you for making D'Arcy Hyundai your first choice! We appreciate your loyalty.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Romeoville, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Friendly Service
I asked them to clean the inside of the windshield because it is hard for me to do. They said they would be glad to take xmcare of that for me.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Thank you for your feedback on your recent D'Arcy Hyundai service experience.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

TZ
Thomas Z.
Channahon, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Quick and easy
I had an 11am appointment for an oil change. Was out by 1135. Nice job on keeping the schedule! All employees were friendly and the waiting area was clean.
John W W., Service Manager from D'Arcy Hyundai responded on 07/05/2018

Thomas,
Glad to hear your service on your vehicle was quick and to your satisfaction.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RA
Rosa A.
Plainfield, IL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Polite and very detailed on the service that would be conducted
I was very surprised that the car was done in 2 hours, was expecting there at least 1/2 of the day.
John W W., Service Manager from D'Arcy Hyundai responded on 07/03/2018

Rosa,
We strive to always respect your time, we value and appreciate your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

SD
Sylvia D.
Lockport, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
oil change and brake inspection
dependable and on time also will work with my schedule friendly workers
John W W., Service Manager from D'Arcy Hyundai responded on 07/03/2018

Sylvia,

Thank you for your feedback, we appreciate your business and continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com