By Chelsea F. in Naperville, IL
I’ve purchased my car from this dealership and find that they always are able to provide the best customer care and service.
By Verified Customer in Bensenville, IL
The service rep was professional, kind, and helpful. Absolute kudos to him. The price for a diagnoses was a bit high, but to be expected from a dealership.
By Erica T. in Roselle, IL
This is an excellent dealership! One of the cleanest I’ve ever been in and they have the nicest staff. I will gladly come back and spend more of money here!
By Cathy P. in Melrose Park, IL
Cody was very nice and helpful when I brought my car in with a flat tire. He got a courtesy car driver to take me to work which was such a relief to me and stress free.
By Barbara K. in Chicago, IL
I like the convenience of the dealership down the street. I wish the services center had later hours of operation time.
By Verified Customer in Franklin Park, IL
Once again the Wilkins service team has provided excellent customer service! I appreciate how they make you feel like family and like your car is the only one they are working on. Carl is always great at keeping me up to date on the status of my car repairs and providing a loaner when needed. Keep up the great work - it's hard to find this kind of service nowadays.
By Marielle S. in Chicago, IL
Well done, no complaints. Thanks for the loaner!
By Joseph G. in Brookfield, IL
As usual good people give you great service, job done right on fist visit.
By Richard K. in Westmont, IL
I have been loyal to Wilkins for many, many years. Never go anywhere else!
By David N. in Wheaton, IL
the service department -Chris is awesome always friendly and insightful - great advocate for your business- If it wasn't for him i wouldn't have bought 3 more cars at your location.
By Verified Customer in Oakbrook Terrace, IL
Everything went great! Cody was pleasant and set my appointment over the phone with ease. Carl was the representative onsite the day I brought my car in for service. Carl was also very pleasant, knowledgeable and has great customer service acumen. I was a big box store manager for years so I have an eye for these things. 😊 Thanks
By Verified Customer in Chicago, IL
I was sure I had deduced the problem with my door and diagnostics confirmed it. The part was ordered. I received the call and scheduled the appointment. Busy me got the days mixed up. But Wilkins serviced me even though..... Great.
By Joan M. in Maywood, IL
Excellent customer service, I appreciate not being pushed to replace things that was not necessary. Would definitely be back for my next service
By Donald C. in Elmhurst, IL
The facility is great and the service advisors are always so helpful and informative.
By Richard S. in Elmhurst, IL
I did not buy my car from Wilkins because the sale department would not look for the car I wanted told me the would rather sell their own stock. Was very unhappy with them. Not sure if I can recommend to a friend yet.