Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1593 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 3.5714286/5Overall Rating 3.5714286/5Overall Rating 3.5714286/5rating 3.5714286rating 3.5714286
Original
Overall Rating 2.32143/5Overall Rating 2.32143/5rating 2.32143rating 2.32143rating 2.32143
93% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


TT
Thomas T.
Newburgh, IN
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Best car dealership
They went above and beyond what they had to do in our situation. We are a three time buy of Hyundais, so they showed us they appreciate our business.

JH
James H.
Evansville, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Good customer service
Fair price on oil/filter change and vehicle inspection.

NN
Natalie N.
Evansville, IN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
service appt
my appointment was for 9am dropped my car off at 7:30am due to having to go to work they had my car finished early and the shuttle service was great
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/16/2019

Thank you for your business! 

Kenneth Horn
Service Manager
812-473-4400

CM
Caroline M.
Evansville, IN
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Check up and oil change
Good Service ,Not a Long wait, Smiling Faces
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/16/2019

Thank you for your business! 

Kenneth Horn
Service Manager
812-473-4400

DB
David B.
Lynnville, IN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Excellent service!⅞
I've been very happy with the service I've received on my Elantra. It's been timely and thorough, and the service people have been friendly and courteous.
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/16/2019

Thank you for your business! 

Kenneth Horn
Service Manager
812-473-4400

MB
Mark B.
Evansville, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Great service
Great job as always
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/16/2019

Thank you for your business! 

Kenneth Horn
Service Manager
812-473-4400

WK
Wanda K.
Evansville, IN
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Great service center!
I highly recommend this service center. Great people and great service! 😊
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/15/2019

Thank you for your business. We look forward to seeing you for future services!

Kenneth Horn
Service Manager
812-473-4400

Verified Customer
Mount Vernon, IN
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/14/2019 Category: Service
Friendly staff
.
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/14/2019

Thank you for bringing this to our attention. We take these cases very seriously. If you ever have any other issues please contact me directly. 


Kenneth Horn
Service Manager
812-473-4400

Verified Customer
Newburgh, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Quick
I called pretty last minute to schedule an appointment and they worked me in quickly. Evan, I think was his name, was very helpful with answering my questions.
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/14/2019

Thank you for your business!

Kenneth Horn
Service Manager
812-473-4400

Verified Customer
Evansville, IN
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/13/2019 Category: Service
Average service
Average wait times for basic service and maintenance is an 1 hr plus. Not to impressive.
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/13/2019

Good Afternoon,

I wanted to reach out and let you know that I really appreciate your feedback. I recently took over as the service manager of Evansville Hyundai. Even though we missed the mark with your service this time, I would like to see you for your next service appointment. I am currently taking steps to shorten wait times, and provide a better customer experience for everyone. If you have any more questions or comments please reach out to me directly. 

Kenneth Horn
Service Manager
812-473-4400

GH
Gary H.
Princeton, IN
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Our Hyundai Santa Fe Service
The service dept. is great. They are so helpful. I have a pleasant place to wait on my car while it is being fixed. Appreciate the good care both my car and I both get.
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/13/2019

Thank you for your business!

Kenneth Horn
Service Manager
812-473-4400

BU
Brenden U.
Evansville, IN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Service
Always a good stop
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/09/2019

Thank you for your business! 

Kenneth Horn
Service Manager
812-473-4400

EV
Ernest V.
Bruceville, IN
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Great
Great service
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/09/2019

Thank you for your business! 

Kenneth Horn
Service Manager
812-473-4400

MS
Mark S.
Newburgh, IN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
First Oil Change On New Santa Fe
Great service. Got me in and out quickly with early morning reservation. Have always appreciated the service department of this Hyundai dealership.
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/09/2019

Thank you for your business! 

Kenneth Horn
Service Manager
812-473-4400

AH
Allen H.
Morganfield, KY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Nice place
Danielle was very courteous and knowledgeable with a great personality. The waiting room was comfortable with free snacks and cold water.
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/09/2019

Thank you for your business! 

Kenneth Horn
Service Manager
812-473-4400

MZ
Melissa Z.
Evansville, IN
2004 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Helpful, Efficient, No problems
They have a few highly qualified service techs and overall the staff was friendly, helpful, and efficient. I've never had a problem here and thankfully, they only recommended possible upcoming needed updates rather than a high pressure sales pitch for extra services not yet needed.
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/09/2019

Thank you for your business! 

Kenneth Horn
Service Manager
812-473-4400

Verified Customer
Evansville, IN
2018 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/05/2019 Category: Service
Was given a rental
Would have liked to have been updated on my vehicle and explained to me what was wrong with it. I was just given keys and paperwork had to wait to speak to someone after I asked.
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/05/2019

Good Afternoon,

I did some research, and it appears we replaced the A/C compressor on your vehicle because it failed our diagnostic tests. I'm sorry that you had a negative experience during your last visit. I am taking steps to ensure it doesn't happen again. If you would like any more information on your repair, please reach out to me directly.  

Kenneth Horn
Service Manager
812-473-4400

MC
Michelle C.
Mount Carmel, IL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Great service
You have great service, and an excellent warranty on your vehicles. The people are kind and accommodating.
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/05/2019

Thank you for your business!

Kenneth Horn
Service Manager
812-473-4400

SG
Susan G.
Evansville, IN
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2019 Category: Service
Headlight
Service was fast and affordable
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/05/2019

Thank you for your business!

Kenneth Horn
Service Manager
812-473-4400

RR
Raymond R.
Henderson, KY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Rsy
Service is very quick and it's always exactly what you asked for
Kenneth M H., Service Manager from Evansville Hyundai responded on 08/05/2019

Thank you for your business!

Kenneth Horn
Service Manager
812-473-4400