Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1623 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 3.5714286/5Overall Rating 3.5714286/5Overall Rating 3.5714286/5rating 3.5714286rating 3.5714286
Original
Overall Rating 2.32143/5Overall Rating 2.32143/5rating 2.32143rating 2.32143rating 2.32143
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Madisonville, KY
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Quick service, detailed car was a service bonus
Went in for a free oil change in exchange for a problem on a previous visit. Hyundai corrected the previous problem. Evansville Hyundai detailed our 2013 Genesis beautifully at no charge.
Overall a very satisfactory experience.

ML
Mark L.
Evansville, IN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Definitely worth having your vehicle serviced by the team at Evansville Hyundai!
I have 2 Hyundais that I am taking to Evansville Hyundai for all regular scheduled service work. They've been great to work with, and I feel like they're looking out for my best interests!

BD
Brie D.
Birdseye, IN
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/13/2019
Sales Manager Angry
Don't try buying a vehicle with cash! Didn't want my business for a second purchase, wouldn't honor the $50 test drive offer even after submitting to them. I asked to see if they would lower the price since I didnt qualify for rebates and I had purchased before from them. Tried a couple days later with a different manager and still can't get a straight answer. I guess I will take my business elsewhere.

MK
MaryAmy K.
Evansville, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
JIM SCHNEIDER ROCKS!
We have purchased 2 vehicles from Evansville Hyundai. A 2017 Accent a year ago and a 2014 Sonata about 7 or 8 months ago. Jim recently helped us with a spare tire problem by researching information, providing solution options, and helping us save money! All this on top of the incredible purchase experience we had to begin with, with Jim Schneider and Evansville Hyundai.

MP
Michael P.
Newburgh, IN
2013 HYUNDAI GENESIS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2015 Category: Service
Always happy with service
Service as usual was fast and accurate

MP
Michael P.
2013 HYUNDAI GENESIS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2014 Category: Service
Excellent sales and service
I have been pleased with the sales (Bryan mann) and the service dept.

CM
Charles M.
Evansville, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Top notch
Title says it all
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/17/2019

Thank you for your business.

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

RC
Ricky C.
Evansville, IN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Service
Very satisfied. Love my 2019 Santa Fe!
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/17/2019

Thank you for your business!

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

DF
David F.
Evansville, IN
2016 Hyundai Veloster
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/16/2019 Category: Service
slow
Hour and 15 minutes for an oil change
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/16/2019

Thank you for taking the time to leave feedback regarding your service. I am sorry that you had this experience with our service department. If you have any other feedback please reach out to me directly VIA email or phone. 

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

DS
David S.
Fort Branch, IN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019 Category: Service
Great!
Even though having a car issue stinks, they are happy to help get you back on the road! The service manager personally assisted in my repair and ensured it was done quickly and correctly. Thank you, Kenny!
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/16/2019

Thank you for your business!

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

ST
Sue T.
Mount Carmel, IL
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
prompt
prompt
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/16/2019

Thank you for your business!

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

PV
Phyllis V.
Newburgh, IN
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Timely work, car wash, printout of all checked items
The oil change we scheduled was handled efficiently and effectively. They washed and vacuumed my car. They checked all systems to make sure all was working well. I will return.
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/16/2019

Thank you for your business!

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

RG
Robert G.
Newburgh, IN
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Good service
Good service
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/12/2019

Thank you for your business!

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

FH
Finas H.
Evansville, IN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Service department always performs requested job to satisfaction.
Danielle my service advisor took down request for oil change , tire rotation , a look at a air conditioner discharge problem with driver side vents and a popping sound in front end of car with a sharp left turn. They performed all requested items to satisfaction with a bonus of new front trans axels that was causing the front end popping sound. The new axels were covered under warranty . Job well done .
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/12/2019

Thank you for your business! We are always happy to assist. 

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

SC
Stephanie C.
Santa Claus, IN
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2019 Category: Service
Friendly & quick but
Only reason for not giving dealer 5 stars as usual is car was not ran thru FREE complimentary wash.
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/12/2019

Good Afternoon,

Thank you for providing feed back from your most recent service visit. I apologize that you didn't receive a complementary wash. We do our best to provide all of our customers with a complementary wash, however we have been experiencing an unusually high volume of vehicles. Please mention the wash to our advisors at your next check in and we will ensure that it gets done. 

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

SM
Steven M.
Evansville, IN
2016 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/10/2019 Category: Service
Oil change
Toke way to long for oil change and wheel alignment
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/10/2019

Thank you for your feedback. I've reached out to you directly VIA email with more information for you. Please let me know if there is anything else I can do.

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

Verified Customer
Mount Vernon, IN
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Regular maintenance
Friendly/courteous employees. Good service
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/10/2019

Thank you for your business!

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

DH
Darryl H.
Philpot, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great service
Super fast service and friendly staff
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/10/2019

Thank you for your business!

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

CS
Christopher S.
Evansville, IN
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Great!!!!
Great Service, Great People!!!
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/09/2019

Thank you for your business!

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400

NT
Nancy T.
Evansville, IN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Convenience
Anytime I have a question or a problem, everyone is always very helpful & pleasant!
Kenneth M H., Service Manager from Evansville Hyundai responded on 09/06/2019

Thank you for your business.

Kenneth Horn
Service Manager
KHorn@hyundaiofevansville.com
812-473-4400