Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1973 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 2.75/5Overall Rating 2.75/5rating 2.75rating 2.75rating 2.75
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


PK
Peggy K.
Prospect, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2019 Category: Service
Prompt service
My service technician was great.
JEREMY M. from Oxmoor Hyundai responded on 09/22/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Prospect, KY
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Great service
appreciate the quick In and out
JEREMY M. from Oxmoor Hyundai responded on 09/22/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


MN
Michael N.
Corydon, IN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Excellent service
Service was quick and thorough. Great job.
JEREMY M. from Oxmoor Hyundai responded on 09/20/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
La Grange, KY
2011 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2019 Category: Service
Service
N/A
JEREMY M. from Oxmoor Hyundai responded on 09/19/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Great service, people and efficiency
Service done i n an efficient amount of time and all in the service department were very pleasant.
JEREMY M. from Oxmoor Hyundai responded on 09/17/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


SC
Shirley C.
Louisville, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019 Category: Service
Great service but...
The service was great and the arrangements Steve made for us to have a replacement vehicle over the weekend while ours was being repaired was a tremendous help to our family.

Only question I have is when did Oxmoor Hyundai stop washing the cars after they have serviced and/or repaired them. After all the work we had done it didn't feel right picking our car up dirty. This used to be a complementary service
JEREMY M. from Oxmoor Hyundai responded on 09/16/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


MR
Mark R.
Louisville, KY
2014 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Satisfied customer
Friendly service staff plus efficient service!
JEREMY M. from Oxmoor Hyundai responded on 09/16/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


DM
David M.
Louisville, KY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Great service department!
Was treated great and the work is superb.
JEREMY M. from Oxmoor Hyundai responded on 09/16/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


RJ
Richard J.
Elizabethtown, KY
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Steve and the service reps are excellent
I must say it never fails, everytime I bring my car to the Oxmoor Hyundai Service Center, I get treated as a VIP everytime! Steve goes above and beyond to ensure my car is taken care of, they always provide great service!
JEREMY M. from Oxmoor Hyundai responded on 09/13/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Awesome all the way around
Got a free new engine with a free rental
JEREMY M. from Oxmoor Hyundai responded on 09/10/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


ER
Enrique R.
Louisville, KY
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
No surprises
Friendly, on time (actually took me in early), quick, reasonable. All good.

Also gave me a reference for the Hyundai Collision for some minor body work I need. Haven't had the work done yet, but was impressed with the professionalism there aa well.
JEREMY M. from Oxmoor Hyundai responded on 09/10/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


SG
Sherri G.
Louisville, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Quality
It’s always an easy process to schedule, work is performed efficiently and staff is always friendly and answers any question I might have.
JEREMY M. from Oxmoor Hyundai responded on 09/10/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
great customer service
called early in the week for basic oil change done on Friday, 09/06/19.
oil change, multi point, and also tires rotated-.
JEREMY M. from Oxmoor Hyundai responded on 09/10/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


HB
Hal B.
Prospect, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great service
Great service
JEREMY M. from Oxmoor Hyundai responded on 09/10/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


AR
Alison R.
Louisville, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Staff is great.
We own 2 Hyundai cars now (our 2nd and 3rd from Oxmoor). Great staff and service. The cars are the best value in our opinion
JEREMY M. from Oxmoor Hyundai responded on 09/10/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2014 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/06/2019 Category: Service
(Not So) Timely Maintenance
For just an oil change my car took nearly 2 hours to be completed and I also received conventional when I had expected synthetic to be used. Overall I was dissatisfied.
JEREMY M. from Oxmoor Hyundai responded on 09/09/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


EM
Ellen M.
Louisville, KY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
see below
Hyundai refused to do anything about my battery which suddenly went dead. it was less than 2 years old and went dead on a sunday while the dealership was closed. I had to get a tow by AAA. They checked the battery and determined that it would not take a charge. I had to use my vehicle and bought a new battery. Hyundai would not give me any credit whatsoever for the dead battery. I only wanted partial credit for it.This is totally unacceptable to me. We are talking about a very small sum of money.Hundai will lose more than the small pittance that they should have honored. I will let my friends know of this indiscretion. This will cost Hyundai more than it cost me.
JEREMY M. from Oxmoor Hyundai responded on 09/09/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


ST
Scott T.
Louisville, KY
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Service
In & Out with no probllems
JEREMY M. from Oxmoor Hyundai responded on 09/04/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Regular Maintenance
As expected
JEREMY M. from Oxmoor Hyundai responded on 09/03/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JK
Jeffrey K.
Louisville, KY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Great routine maintenance
I was in and out in an hour with an oil change, cabin filter replaced, wheels rotated, and car washed in about 30 minutes, starting at me scheduled appointment.
JEREMY M. from Oxmoor Hyundai responded on 09/03/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody