Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2086 Reviews

ReScore Reviews™ (48)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.10417/5Overall Rating 2.10417/5rating 2.10417rating 2.10417rating 2.10417
92% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


RL
RYAN L.
Lexington, MA
2013 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2015 Category: Service
Great friendly service!
Good job Mirak
ALAN - W., Operations Manager from Mirak Hyundai responded on 04/15/2015

Thank you for the positive review!!!!


MM
MONICA M.
Somerville, MA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2015 Category: Service
excellent
excellent service!!!! in and out very quickly
ALAN - W., Operations Manager from Mirak Hyundai responded on 03/19/2015

Thanks Monica! It's always great to hear some feedback!


AW
ALAN W.
Boston, MA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2015 Category: Service
reliability
I have had consistently good experiences at Mirak, beginning with the sales person, Ken Wright, who helps expedite service when needed.
ALAN - W., Operations Manager from Mirak Hyundai responded on 03/19/2015

Thanks for the kind words! Ken and the rest of the team really appreciate it.


GK
George K.
Cambridge, MA
2013 HYUNDAI ACCENT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2015 Category: Service
First-rate service
I have been taking my cars to Mirak Hyundai's service department for about five years. It's easy to make an appointment there or to get service without an appointment when an unexpected problem occurs. Their mechanics are very knowledgeable, efficient, and friendly. They do the work in a short amount of time. They don't ever try to sell me a part or a service that my car doesn't need. They are honest. I trust them completely. I never take my car anywhere else.
ALAN - W., Operations Manager from Mirak Hyundai responded on 03/19/2015

Thanks for the kind words, it's nice to know that you are happy with our service! We look forward to helping you in the future.


Verified Customer
Arlington, MA
2011 HYUNDAI ACCENT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2015 Category: Service
Fast, courteous and efficient!
Fast, courteous and efficient service.
ALAN - W., Operations Manager from Mirak Hyundai responded on 03/03/2015

Thanks for your kind words!


Verified Customer
Somerville, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2015 Category: Service
Trustworthy!
When I go here I don't have to feel like anyone is going to take advantage of my lack of car knowledge as a woman. I feel like my car will be taken care of.
ALAN - W., Operations Manager from Mirak Hyundai responded on 03/03/2015

Thank you! We will always make sure that our customers are treated with respect and have a hassle free experience.


JB
JOHN B.
Arlington, MA
2005 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2015 Category: Service
Care the people have for both the car and the customer.
Every thing was just right, at first i was thinking its my lucky day, then i remembered the last time i was here it was the same way. you are blessed to have such a good crew. thanks
ALAN - W., Operations Manager from Mirak Hyundai responded on 03/03/2015

We are lucky to have such great customers too :)
Thank you for your kind words!


Verified Customer
Somerville, MA
2010 Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2015 Category: Service
Responsive and helpful
Work was done well and on time. Very friendly staff
ALAN - W., Operations Manager from Mirak Hyundai responded on 03/03/2015

Thank you for stopping in, we are always here to help!


PS
PHILIP S.
Concord, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2015 Category: Service
Body Shop
Mirak's biody shop did an outstanding job on repairing my 2013 Sonata. Much of the work was damage to the undercarriage. The car dirves and handles well following the repairs I must commend Louie and Michelle. They were very helpful to me while my car was being repaired
James C. from Mirak Hyundai responded on 03/03/2015

Thank you for your kind words on Surecritc regarding your repairs with us Philip! We are always here to help.


MS
Melissa S.
Arlington, MA
2012 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2015 Category: Service
Everyday service
Some people that no to go to the dealership for special services or maybe body work. I get my car serviced there on a regular basis and they are always fair and go above and beyond.
ALAN - W., Operations Manager from Mirak Hyundai responded on 03/03/2015

Thank you for your review! We are always here to help!


EL
EMILY L.
Arlington, MA
2014 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2015 Category: Service
Quick, friendly service
First service on my new vehicle was free. Service appointment was prompt, my vehicle was ready before my expected pick up time, the person who helped me phoned me as soon as it was done. Overall a great experience.
ALAN - W., Operations Manager from Mirak Hyundai responded on 03/03/2015

Thank you!


Verified Customer
Waltham, MA
2009 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015 Category: Service
In a flash they provide excellent essential service.
I had an alternator go out just as I was leaving on a Xmas visit. They ordered the part and next morning I was set to go. Great service and superb customer service!
ALAN - W., Operations Manager from Mirak Hyundai responded on 03/03/2015

Just doing our job, thanks for the kind words!


Verified Customer
Cambridge, MA
2008 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015 Category: Service
their commitment to excellence
work done right on time and got free rental and warrenty was still in effect with no hassel my car is a 2008
ALAN - W., Operations Manager from Mirak Hyundai responded on 03/03/2015

Glad we could help! Thanks again for stopping in.


RM
ROBERT M.
Somerville, MA
2011 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2014 Category: Service
the staff
great service
Jason K. from Mirak Hyundai responded on 01/01/2015

Robert,

   Thank you for choosing Mirak Hyundai and allowing us to service your 2011 Hyundai Equus.

Happy New Year

Mirak Hyundai


PR
PAUL R.
Yonkers, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2014 Category: Service
Great Experience
Mirak Hyundai does an amazing job!
Jason K. from Mirak Hyundai responded on 12/28/2014

Paul,

 Glad we were able to help you out.Thank you for choosing Mirak Hyundai.

Best Wishes

James Crowley

Service Manager
Mirak Hyundai


LM
Lawrence M.
Somerville, MA
2012 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014 Category: Service
Fast Courteous and just plain GOOD!!
Had oil change and cabin filter replacement . Very happy with service . Thanks a lot Phil . You are honest and also THE BEST. Larry Mulrey
Jason K. from Mirak Hyundai responded on 12/23/2014

Larry,

Thank you for the kind words.

Merry Christmas

Phil Z

Mirak Hyundai


DB
Donald B.
Arlington, MA
2012 HYUNDAI TUCSON
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2014 Category: Service
Staff very helpful
Staff and service very good.
Jason K. from Mirak Hyundai responded on 12/11/2014

Donald,

Thank You for your business.

Mirak Hyundai Service Team


Verified Customer
Burlington, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2014 Category: Service
The people who work in service are fantastic and accommodating!
I bought my Sonata a year ago and have had nothing but great service! The guys are great and very helpful. I highly recommend Mirak!
Jason K. from Mirak Hyundai responded on 12/07/2014

Thank you for your business and rating Mirak Hyundai Serice team with 5 Stars !


Verified Customer
Boston, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2014 Category: Service
Excellent & Efficient Service
I highly recommend Mirak Hyundai in Arlington, MA for both its Sales & Service Depts. I've purchased my last 3 cars there, always using its Service Dept. The staff are pleasant, helpful and the work is always satisfactory.
Jason K. from Mirak Hyundai responded on 12/01/2014

Thank You for choosining Mirak Hyundai and thank you for the 5 star rating


Verified Customer
Epping, NH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2014 Category: Service
Best Customers Service Hyundai Sonata
outstanding customer service.. I can see why Mirak Hyundai got the Presidents Award