Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2086 Reviews

ReScore Reviews™ (48)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.10417/5Overall Rating 2.10417/5rating 2.10417rating 2.10417rating 2.10417
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JY
John Y.
Medford, MA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
It is the best service I ever had anywhere.
I have a 2013 Hyundai in my engine blew at 63,000 miles. I thought I was going to be out seven to $9000. John, in-service, could not have been more helpful, not only did he arrange for Hyundai to give me a new engine free, but my rack also paid for my rental. The service, and the commitment of John, far exceeded my wild expectations.

EM
Ed M.
Cambridge, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
2018 Sonata
Excellent service for reasonable cost
JOHN G A. from Mirak Hyundai responded on 09/02/2019

Ed, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

MS
Matthew S.
Medford, MA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
Great service
Wonderful experience - the team did a speedy job of getting the work done and kept me informed every step of the way.
JOHN G A. from Mirak Hyundai responded on 09/02/2019

Matthew, Thank you very much for taking the survey & the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Medford, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
Oil change
Good
JOHN G A. from Mirak Hyundai responded on 09/02/2019

Thank you very much for filling in the survey. We thank you very much for the 5 Star review & look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

MC
Meghan C.
Waltham, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2019 Category: Service
Caring Team
I worked with Michael at my last visit and he went above and beyond to make my first visit at Mirak smooth!

AB
Arthur B.
Arlington, MA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2019 Category: Service
People are good, appointments available, service is good
This is my second Hyundai from Mirak and service was good with the last car and is continuing to be good with my new Kona too.
JOHN G A. from Mirak Hyundai responded on 09/01/2019

Arthur, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

DY
Deborah Y.
Medford, MA
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Friendly
Always great service. Fast, friendly and yummy Dunkins munchkins!
JOHN G A. from Mirak Hyundai responded on 08/31/2019

Deborah, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Concord, MA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Customer Service
Great Customer Service!
JOHN G A. from Mirak Hyundai responded on 08/31/2019

Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

ES
Elena S.
Stoneham, MA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
service
Great place, excellent service, the friendliest people
JOHN G A. from Mirak Hyundai responded on 08/31/2019

Elena, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

NM
Nabeel M.
Woburn, MA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Fender Liner Replaced
Thanks to Mike the write up was fast and he did help me out in cutting some slack on the charges.
The shuttle service back to my work in Waltham was not available so took Lyft.
Once done they picked me up from work and the wiper blade replacement was also part of the visit.
JOHN G A. from Mirak Hyundai responded on 08/31/2019

Nabeel, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

MB
Matthew B.
Stoneham, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Great personalized service!
Mirak knows me, my family and my automotive needs. I have now done my last 4 auto transactions with them and they have been fantastic with service, selection and ease of lease/purchase. I would recommend them to anyone and the quality and reliability of the Hyundai brand has also been impressive.
JOHN G A. from Mirak Hyundai responded on 08/30/2019

Matthew, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Everett, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Great service
I’ve always had a great experience at Mirak and will continue to do business there. Whenever I come in for a service I am greeted in a friendly manner and everyone who works there updates you frequently when you are waiting. They always make sure you are taken care of and answer any questions you might have. A great place to take your car !
JOHN G A. from Mirak Hyundai responded on 08/30/2019

Thyank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Arlington, MA
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Great service
Had my rear breaks frozen after 13 years of driving. Nick at Mirak explained in detail what had failed, and took me through the details of how the repair would happen and how much it would cost. Mirak fixed the brakes and the car is driving smoothly once again.
JOHN G A. from Mirak Hyundai responded on 08/29/2019

Thank you very much for filling out the survey. We appreciate the 5 Star review & look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Brookline, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Complete Satisfaction
The dealership in Arlington provides excellent service and a friendly, professional staff. Everything is explained and permission requested before performing addressing additional services. I have always found all services completed in a timely fashion, and the shuttle is also appreciated when necessary.

I appreciate that the Service dept. is open on Saturdays and that there is a Parts dept. on the premises to purchase items for my car. I was able to order touch-up paint for my car during my last visit.

I feel comfortable and confident when visiting Mirak Hyundai for service.
JOHN G A. from Mirak Hyundai responded on 08/29/2019

Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Somerville, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Great
Timely and efficient
JOHN G A. from Mirak Hyundai responded on 08/28/2019

Thank you very much for your 5  Star review. We look forward to seeing  you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Cambridge, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Excellent Service
As always, excellent service at Mirak. Everything went smoothly, was communicated well, and we never felt any pressure.
JOHN G A. from Mirak Hyundai responded on 08/28/2019

Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

TW
Teresa W.
Boston, MA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Great service
I received excellent service at Mirak Hyundai. The staff always goes above and beyond the service they provide.
JOHN G A. from Mirak Hyundai responded on 08/28/2019

Teresa, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

OM
Olivia M.
Boston, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
The employees!
Every time I've gone into this shop, it's been an early morning appointment, and the employees' attitudes are always so chipper and friendly. I've never felt intimidated or pressured, which is important to me, as a young woman; my questions have always been treated with respect and answered thoroughly. Last but not least, I tend to pick my vehicle up right before the shop closes, and on many occasions, one employee has stayed a couple minutes past closing time to make sure I get my car that night. I won't go anywhere else to have my car serviced.
JOHN G A. from Mirak Hyundai responded on 08/28/2019

Olivia, Thank you very much for your 5 Star review & kind words. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Medford, MA
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Helpful techs
Explained the service, warranty on the service and next steps with no pressure.
JOHN G A. from Mirak Hyundai responded on 08/27/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Watertown, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
A
A
JOHN G A. from Mirak Hyundai responded on 08/27/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai