Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2021 Reviews

ReScore Reviews™ (46)

ReScore
Overall Rating 4.4782583/5Overall Rating 4.4782583/5Overall Rating 4.4782583/5Overall Rating 4.4782583/5rating 4.4782583
Original
Overall Rating 2.06522/5Overall Rating 2.06522/5rating 2.06522rating 2.06522rating 2.06522
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Malden, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Great service
Really great place, always providing fast and quality service
JOHN G A. from Mirak Hyundai responded on 08/20/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Cambridge, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
great experience
would recommend to others
JOHN G A. from Mirak Hyundai responded on 08/20/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Cambridge, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Friendly and Easy
My whole experience was made very easy by the service professionals.
It was easy to make an appointment and they completed the work quickly.
Everyone I was in contact with was very friendly.
JOHN G A. from Mirak Hyundai responded on 08/20/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Cambridge, MA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Nick was very kind and helpful
Nick was very kind and helpful. Explained everything clearly.
JOHN G A. from Mirak Hyundai responded on 08/20/2019

Erin, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

GE
Garrett E.
Melrose, MA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
GETS THE JOB DONE
EFFICIENT & PROFESSIONAL
JOHN G A. from Mirak Hyundai responded on 08/20/2019

Garrett, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Newton, MA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Nice
Good service
JOHN G A. from Mirak Hyundai responded on 08/20/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Waltham, MA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Excellent Service!
Excellent service provided this visit, as always. Service Advisor Michael Ferrara was outstanding !
JOHN G A. from Mirak Hyundai responded on 08/20/2019

Thank you very much for your 5 Star review. We  look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

AL
Austin L.
Boston, MA
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Great Staff
Always a pleasure to work with Mirak's service team. Always make sure to keep the inside of my car clean.
JOHN G A. from Mirak Hyundai responded on 08/18/2019

Austin, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Brookline, MA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Great service!
Service was efficient and timely. I was treated with respect and concern.
JOHN G A. from Mirak Hyundai responded on 08/17/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

EG
Edward G.
Somerville, MA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
X
X
JOHN G A. from Mirak Hyundai responded on 08/16/2019

Edward, Thank you very much for your 5  Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

AF
Andrew F.
Medford, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Great Service
Very quick service. Called me immediately when work was finished and even gave me a free oil change.
JOHN G A. from Mirak Hyundai responded on 08/16/2019

Andrew, Thank you very much for your 5 Star review. We look forward to seeing you again

John Aldinger
Service Director 
Mirak Hyundai

GM
Gale M.
Lexington, MA
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Focus on quality and service.
Nick Kapanidis was great. He found some safety issues that I was not aware of and recommended to me that we fix them. I was very happy with the service.
JOHN G A. from Mirak Hyundai responded on 08/15/2019

Gale, Thank you very much for your 5 Star review. I am glad we were able to help you. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

MH
Michael H.
Brighton, MA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Knowledgable, thoughtful employees
These guys do excellent work. Nick set me up with a free rental car while my car was in the shop, and he called twice to update me during this time. My car was in rough shape, and he handled several complications extremely kindly and professionally. I'll definitely trust Mirak Hyundai with my next auto needs.
JOHN G A. from Mirak Hyundai responded on 08/15/2019

Michael, Thank you very much for your 5 Star review. We are glad to have helped you & look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Arlington, MA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
solid as ever
Quick to service the car, informative/responsive team as well
JOHN G A. from Mirak Hyundai responded on 08/14/2019

Thank you very much for your 5  Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

JS
James S.
Watertown, MA
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Service surprisingly quick
I am pleased with the speed and efficiency of the service. I like the fact they update on the status of the repair promptly.
JOHN G A. from Mirak Hyundai responded on 08/14/2019

James, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

MG
Michael G.
Everett, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Great Service
The service dept. is great. They are so helpful. I have a pleasant place to wait on my car while it is being fixed.
JOHN G A. from Mirak Hyundai responded on 08/12/2019

Michael, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

SG
Susan G.
Bristol, NH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
great customer service
Mirak provided excellent customer service and followed up with emails to confirm the status of my vehicle while it was being serviced
JOHN G A. from Mirak Hyundai responded on 08/12/2019

Susan, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

LD
Lawrence D.
Burlington, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2019 Category: Service
Good service
Have bought many cars here
JOHN G A. from Mirak Hyundai responded on 08/11/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Belmont, MA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Extremely helpful
This was my first time I had service here.
Nick handled all my questions and work was done quickly. Extremely happy with my visit
JOHN G A. from Mirak Hyundai responded on 08/09/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

DE
David E.
Arlington, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Great service
Always courteous and knowledgeable
JOHN G A. from Mirak Hyundai responded on 08/09/2019

David, I would like to thank you for your kind words as well as your  5 Star review. We look forwrd to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai