By Michael A. in Rosedale, MD
I have said it before. I bought the car for the deal but I go back all the time for the great service.
By Terri D. in Essex, MD
They are always curious & professional .
By Dennise S. in Dundalk, MD
They addressed all my concerns. I never feel that they are trying to Get me to do things that don’t need to be done. They treat me like they know me
By Courtney A. in Baltimore, MD
The rep took time to review everything that was covered with my service as well as made suggestions. I didn't feel rushed.
By James R. in Baltimore, MD
Always a.great customer service experience. Prompt and friendly....and thinking of what I need before I know it!
By Nodella J. in Baltimore, MD
Steve was great and he reassured me that the amount of time it would take to service my vehicle due to a recall would not be more than an hour. I went and got lunch which took me about 30 minutes and Upon returning my vehicle had already been serviced. Steve was very friendly, professional, and very knowledgeable of company procedures and policies. Thank you Steve.
By Samuel C. in Baltimore, MD
This time things were very smooth and no problems
By Thomas B. in Middle River, MD
We had an electrical burning smell all of a sudden. Service department found a plastic bag on the tailpipe! It was mostly burnt away but cleaned out the rest & did the regular service required at our mileage point
By Mollie M. in Baltimore, MD
I had a wonderful experience, great customer service and the employees were wonderful to work with.
By Verified Customer in Perry Hall, MD
Quick and easy in and out with friendly and helpful technicians.
By Judith B. in Perry Hall, MD
Came in for a scheduled maintenance appointment. In and out in no time.
By Joseph J. in Baltimore, MD
Mr.Tony was excellent he explained everything to me that I unstood “I will always bring my car there for service....an in the future when I decided to buy a new car...it will be at THOMPSON!!!!
By Percy W. in Dundalk, MD
I made an appointment and they had my car done in less then 1 hour. That was great
By Verified Customer in Dundalk, MD
Service was quick and professional .
By Patrice P. in Edgewood, MD
Good Service Good people Good deals