DYNAMIC REVIEWS
  02/22/2025
Purchased santafe, 2025

By Wanda Y. in Gwynn Oak, MD

Our salesperson was Caleb Bucanan. It was a very pleasant experience. He went out of his way to help us explaning everything. Making sure we understood all the bells & whistles as my husband would put it. I would definitely sent family & friends to Massy Huyandi & ask for Caleb.

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Service
  12/12/2024
New car buying experience.

By Anita M. in Falling Waters, WV

I had the best buying experience at Massey Hyundai recently. Caitlin was my sales person,she was very professional ,as well as knowledgeable, she made my overall experience quick and enjoyable.I love my new Hyundai Sel Santa Fe.

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Service
  12/12/2024
New car buying experience.

By Anita M. in Falling Waters, WV

I had the best buying experience at Massey Hyundai recently. Caitlin was my sales person,she was very professional ,as well as knowledgeable, she made my overall experience quick and enjoyable.I love my new Hyundai Sel Santa Fe.

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Service
  12/02/2024
Smooth every time!

By April K. in Hagerstown, MD

I purchased my third vehicle 3 years ago from Massey Hyundai! Kaitlyn is by far my favorite car saleswoman and I refer everyone to her when I hear they’re looking for a smooth transaction. I love my Elantra so much but if I ever decide to trade it in, I know where to find her!

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Service
  11/26/2022
Bought a car

By Ralph N. in Greencastle, PA

Salesman was Kevin Bush excellent service

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Service
  08/30/2022
Awesome experience

By Susan S. in Hagerstown, MD

I came into Massey Hyundai today. Met with Kevin Bush. I have never been so pleased. He was efficient yet very knowledgeable didn't cut corners or even try to over sell their products. I am impressed how quickly the process went. Absolutely would buy from him again. Referring all my friends. Thanks Kevin and great job.

CATEGORY:
Service
  06/01/2022
Outstanding warranty, service and repair

By Rickey W. in New Market, MD

Recently had major repair and maintenance done, the Massey team's personal interactions, manners, communication and follow-up was outstanding. Special kudos to My primary POC, April Margeston for her handling of my issue.

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Service
Great experience, awesome sales lady!

By Patricia B. in Funkstown, MD

I had a great experience at Massey in Hagerstown purchasing a new Hyundai Kona. Kaitlyn was my sales lady and did an awesome job! She worked hard for the sale and walked us through everything to be sure we understood what was next. She made sure to go over all the buttons and connections to my phone before we...more

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Service
Great service

By Holly I. in Cumberland, MD

Purchased my first NEW car ever this past weekend. Kevin was so helpful in making sure to answer all of our questions. Communicated well with updates and always friendly and accommodating. Already have, and will continue, recommending others to buy from here

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Service
  04/14/2022
45000 mile service

By Paul B. in Mercersburg, PA

I called to schedule a 45,000 mile service and was given an appointment. We discussed what items would be scheduled and we agreed to do the ones I wanted. The work was performed while I waited and now I have driven 500miles and I find everything continues to perform satisfactory

VEHICLE:
2020 Hyundai Santa Fe

CATEGORY:
Service
  04/02/2022
Best experience i’ve had

By Vladimir R. in Round Hill, VA

Salesman Brian was very gracious and kind. He and his team were able to meet my expectations in price and trade value, while exceeding my expectations in the quality of service. The entire experience was the most painless I have had buying a car, despite me showing up with very little warning and an offer from another dealer in hand. Impressive.

CATEGORY:
Service
Completely satisfied

By Toni B. in Mount Union, PA

The guys at Massey-Hyundai are amazing this is the second car that I have purchased from there. I liked my 2020 Hyundai Accent so much I bought a 2022 Hyundai Accent

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Service
  03/24/2022
Service and staff were great. repaired issues quickly

By Robert S. in Hagerstown, MD

Vehicle has less than 60,000 miles and should not be having issues yet. This is not the fault of the dealership staff but of the Hyundai Company

VEHICLE:
2017 Hyundai Tucson

CATEGORY:
Service
  03/23/2022
Customer service

By Adam G. in Martinsburg, WV

Daily, executiving high value customer service experience.

VEHICLE:
2020 Hyundai Palisade

CATEGORY:
Service
Great service

By Joseph C. in Williamsport, MD

Loved the service, no games, no lies. I was out the door within three hours start to finish. Price for my trade was great

CATEGORY:
Service