By Clay W. in Cascade, MD
Work was performed on time, as quoted and found an unrelated problem that was fixed within original time frame.
By Martha B. in Myersville, MD
I needed quick service for my 2020 Hyundai Santa Fe as I had a flat tire on Friday 11-15-19. I called Massey and talked with Randy, I was told they did not stock this tire, had to be ordered. He also told me to go the nearest New Car Dealership and have the tire inflated, this I did and drove home. On Saturday morning 11-16-19 my tire was completely flat. I called Hyundai Roadside Service and had my car towed Massey Hyundai. Massey would order a new tire if needed, or repair existing tire. The tire was able to be repaired and while they had my car as it was time for service and oil change all was done and was ready on Monday as promised. The entire staff my Salesmen( David Poole), and everyone in the Service Dept. are great.
By Clay W. in Cascade, MD
Work was completed within agreed timeframe, at the quoted price and even caught a potential problem that was fixed within original time.
By Larry L. in Hagerstown, MD
Very efficient, in and out quickly. Explained everything, and took time to inquire about our satisfaction.
By Amanda B. in Williamsport, MD
I came in to get new tires, the alignment adjusted, and an oil change. I was only there a little over an hour. Amazing! Dealership prices are a little more expensive but the service quality, hospitality, and great people (such as April) make the up the difference. Thank you to April and the guys that helped my car!
By Verified Customer in Chambersburg, PA
customer service was excellent. Leaps and bounds above the other local Hyundai dealership in PA.
By Lorraine H. in Kearneysville, WV
Friendly people that take pride in the work they do🙂
By Scott R. in Boonsboro, MD
They always are accommodating to my schedule. Routine service is very quickly done.
By Carol P. in Martinsburg, WV
Thank you for being personable and understanding.
By Verified Customer in Martinsburg, WV
They have proven to me they’re honest skilled and always willing schedule you in as soon as possible
By Ellen O. in Hagerstown, MD
Matt and his crew always give terrific service. They make sure my car is in perfect condition! They are a great team from making the appointment to figuring out what needs to be done to returning my car freshly detailed! Thanks to a great team!
By Lisa P. in Chambersburg, PA
My appreciation to the team for getting my car serviced in a friendly and timely fashion. See you at 7K miles!
By Ricky S. in Bunker Hill, WV
Staff is very friendly and service is quick.
By Josh D. in Falling Waters, WV
April in the service department was amazing!!! She made the tough situation I was in very easy! I would like to personally thank April for her excellent service and taking care of the issues at hand!
By Patrick T. in Frederick, MD
I recently started visiting Massey after receiving horrible service at Ideal in Frederick. i'm driving 25 minutes to Massey instead of 10 to Ideal and it is well worth it. The service is great and quick. I had the service advisor explain any issues or comments on my car after each visit which I did not receive at Ideal EVER, the advisors all seem very knowledgeable as well. I met the service manager and he was a great help. i will continue my business at Massey and if I decide to buy another Hyundai it will be from them.