By Barbara A. in Baltimore, MD
You were very responsive when I asked for help. You called me as you completed each step. It was easy to make an appointment. You were on time and completed the work on time. Your financial estimates were on target.
By Donna W. in Owings Mills, MD
Brandon Rupert, my service rep is awesome. He is very professional, personable and provides great customer service. He kept me updated on the status and although I walked in, he assured me the wait wouldn't be too bad. He was true to his word, which made me very happy. I truly appreciated this experience better than any other. Keep up the great work. Best, Donna W
By Joanne M. in Gwynn Oak, MD
I can rely on the Hyundai service department to provide both proficient and efficient workmanship.
By Erika C. in Owings Mills, MD
The service was great. The person who took care of me was very attentive.
By Arnold W. in Lake Worth, FL
The appointment and work was timely. A complete review of the car was made and explained properly by the service rep. I was in and out and presented with the keys ready to go!
By Verified Customer in Gwynn Oak, MD
On June 4, 2019, I took my 2018 Hyundai Tucson in for a routine service call. I was pleasantly greeted by one of the service dept attendants (don't recall his name) and escorted to his desk while he completed the registration process on the computer. He asked for my signature after which time I proceeded ...more
By Rachel C. in Owings Mills, MD
Service was performed professionally and on time
By Jiten S. in Sykesville, MD
The Tech. Agent was very Courteous and helpful.
By Shelia S. in Owings Mills, MD
They explain the recommendations to you up front with no pressure
By Marilyn S. in Cockeysville, MD
John and all others kept me informed as to the progress of the service I came to the shop for. They offered me water as I sat outside. My service took 2 /1/2 hrs. I could not leave the dealership and they made every effort to make me feel comfortable. The work was done on schedule. They took me right in on my appointment time. Thanks for the coffee machine and the bag of crackers. Nice gestures.
By John E. in Phoenix, MD
Great job. Service is always excellent.
By Wend Puire O. in Gwynn Oak, MD
Good service I really like the service
By Verified Customer in Parkville, MD
When I entered Hyundai Service Area I did not recognize anyone ! Service Advisor, John Davis made the ordeal of having my car serviced a good experience. My car needed regular service maintenance, 3 recalls plus a worn part replaced. John was efficient, professional & seems to really care that his customers are treated well.
By Tyrone D. in Windsor Mill, MD
When I described what was going on with my vehicle they new exactly what the problem was and took care of it.
By David M. in Owings Mills, MD
Once again my scheduled service was performed on time and exactly as promised.