By Verified Customer in Eureka, MO
I brought in the vehicle that I had recently purchased from another dealer. Prior to bringing it in, I had taken it to the dealership where I’d purchased it only for them to charge me for telling me what I already knew was the problem and to recommend that I take it to a Hyundai dealer for the repair. Than...more
By Verified Customer in Manchester, MO
I had made a 10AM appointment and dropped my car off at 8:00 because that was when I could get a ride. I told the crew not to hurry and that I would come back after 3PM I was surprised when I received a call saying my car was ready and it was not even 10AM yet. The quick service was amazing.
By Verified Customer in Ballwin, MO
This dealer has THE best customer service of any shop or dealer around. Easy to schedule appointments, they are quick with check-in, they send text messages with updates and they don't try to get you to have them do extra services on the vehicle that are not needed. They are very efficient and reliable and check out is super easy and quick as well. I continue to be amazed every time we take our car there.
By Linda M. in Saint Louis, MO
Everyone was very efficient and did the work very well. I especially appreciate that they reprogrammed my phone so that I can use the hand free phone system. Thank you!!
By Eloise A. in Ballwin, MO
This Dean Team Hyundai is terrific. They completed my service efficiently and didn't charge an arm and a leg. Everything was great. I recommend this dealer/service department wholeheartedly.
By John Jr. K. in Ballwin, MO
Everything was corrected to my satisfaction.
By Louis O. in St. Louis, MO
My service representative went out of his way dealing with the company that represents Hyundai extended warranty. All my problems were fixed and I felt like he was working for me vs Hyundai.
By Verified Customer in Hillsboro, MO
Had to get a new motor put in my car, was a fluke in the motor, but so far so good, was still under warrenty. All the guys at Hyundai are always awesome to talk to and they are funny but yet professional! One gal that works in service with the guys is not that great to do business with, Her name is Michelle. But other than that I love my car , its like my child! Hyundai is great! Thanks!
By Judy H. in Ellisville, MO
The service department completed the required service and were so very helpful and friendly! They helped me with other issues, also, which I very much appreciated.
By Gerald J. in Wildwood, MO
Love my Hyundai. Glad I went here to buy a new car. Very good dealership
By Kathleen P. in Manchester, MO
Always friendly. Explain everything they will be doing & the reason. Also, several weeks ago I brought my granddaughters car in because she was told by a different service business that she needed new tires. Dean Team Service checked them & said there was nothing wrong with the tires. Meant a lot t...more
By Verified Customer in Wildwood, MO
They diagnosed my starter problem and fixed it. I also had 3 Recall items which they fixed.
By Kathleen M. in Manchester, MO
After horrible customer service at Machens Hyundaii in Columbia Mo. I couldn't wait to get my car back after 7 months! 1 week later I was at my own dealership getting a new battery. They got my car back in top shape. I would love to discuss my experience at Machens and love my Dean Team.
By Joe L. in Ellisville, MO
The Service Team performed with Excellence on this repair. Special THANK YOU's to Stan and Bill at the Service Desk, and am Enormous THANK YOU to Curt, the Service Technician who repaired my ailing car. THANK YOU GENTLEMEN - JOB WELL DONE!!
By Tom L. in Manchester, MO
They were friendly from setting up my apt., at drop off, and pick up. The consultant was very precise about what needed to be fixed and the amount it would cost.