Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1860 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.700002/5Overall Rating 4.700002/5Overall Rating 4.700002/5Overall Rating 4.700002/5rating 4.700002
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
96% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


BR
Brooke R.
Columbia, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
New Car! (My first brand new car)
Dan was great! He gave me an inservice on all the safety features which is what I cared about the most. He took the time to let me look at the SUVs I thought I might want as well. Ultimately I decided on the Santa Fe and have been incredibly happy.

VM
Vanessa M.
Jefferson City, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Great customer service !!!
Great service all around!! Clean environment and hospitality is excellent!! I will continue to drive 30 minutes for all my car needs.

Verified Customer
Columbia, MO
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Excellent customer service!
Thank you so much for replacing our radio prior to our driving vacation! We’ve been to Mt Rushmore, Yellowstone, Jackson Hole and will be headed through Colorado before returning to Columbia. Thank you for your hussle!

KH
Kathy H.
Huntsville, MO
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Denise Hutchinson
Great staff....quick service...they genuinely seem to care about the customer

RS
Robert S.
Ashland, MO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
BEST SERVICE EVER
Dylan Faulkner was an amazing salesmen.....a true professional....He was 100% honest with us the whole way through and didn't make any false promises. Raymond also gets a shout out! He did everything he could to help us get out of a bad situation. He was also 100% honest and a true professional. Last, but not least, Michael Keller was fast, efficient and made that closing process virtually painless. I do not think I ever had this much fun purchasing a vehicle! I WILL BE BACK FOR THAT PALISADE GENTLEMAN!! LOL

LF
Larkin F.
Columbia, MO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Joe Machens Hyundai Columbia MO
Great experience here. Tim Wilson went out of his way to make my experience a positive one. He even came in on his day off to deliver my car. And when my tags came, he personally placed them on my car. Great service.

SW
Sherry W.
Columbia, MO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
Great Experience buying a car from Joe Machen Hyundai
I had a great experience helping my daughter find her first financed preowned car from Hyundai. Our dealer, Tim Wilson, was wonderful. He made my daughter feel very comfortable and was very patient with all the questions. The car she bought was perfect for her. She loves it. Thank you!

RM
Ronald M.
Columbia, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2016 Category: Service
service issue.
Visited the dealership and told them I had a problem. They drove the car to validate the issue. Got the parts and fixed as promised.

SF
Susan F.
Columbia, MO
2007 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2014 Category: Service
Outstanding staff in the service staff
I can always depend on the staff to let me know when and what service my car needs next. I trust them!

RG
RANDY G.
Columbia, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2014 Category: Service
Rob Chen
this dealership is always ready to help in any way possible. if you need a new car ask for Rob Chen he will make it happen and get you a good deal.

DH
Derek H.
Fayette, MO
2013 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2014 Category: Service
Sante Fe from Machens
We really enjoy the buying experience at Machens Hyundai. The sales people are wonderful, helpful and a joy to work with.

GM
GARY M.
Centralia, MO
2013 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2014 Category: Service
Joe Machens Hyundai
Customer friendly staff, great refreshments, with fast dependable repair service.

ES
ELAINE S.
Sturgeon, MO
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2014 Category: Service
Excellent service
Always treated with respect and feel I can trust what they tell me needs too be replaced or repaired.

KS
KATHLEEN S.
Columbia, MO
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2014 Category: Service
Great service and Maintenance
George is the best!

LW
Lola W.
Fayette, MO
2011 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2014 Category: Service
my visit
I have never had a bad experience at this dealership. They are friendly and courteous. They serviced my vehicle in less time then anticipated. I have recommended my sonata to everyone who was looking for a new vehicle. Thank you Hyundai. L watts

TM
Tracy M.
Columbia, MO
2013 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2014 Category: Service
Incredible customer service
I have been going to this dealership for over 2 years now. They have never failed to provide me with the best care they can. I always enjoy my visits!

JM
JENNIFER M.
Columbia, MO
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2014 Category: Service
Great, friendly service
This service garage is one of the better ones I have used. It has courteous, friendly, and knowledgeable staff. I highly recommend them!

KB
KENT B.
Hallsville, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/29/2013 Category: Service
as a woman they try to take advantage of yo
They told me I needed to rotate my tires again when I had just bought new tires 4 weeks ago around the whole car

WC
WILLIS C.
Columbia, MO
2009 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2013 Category: Service
Good technicians
They'll take care of you.

AF
ARLENE F.
Columbia, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2013 Category: Service
proffessional & friendly
was happy with the service I received and happy with my car being so clean when I picked it up