ReScore Reviews™ (46)
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one and we know your time is valuable. We will continue to work on this area for an improved experience. Thanks again!
Hello. We're sorry if there was any confusion about any recommended services, and we value your input. We will reach out to you directly so that we can clear up any misunderstandings. Customer satisfaction is very important to us and we appreciate your business. Thank you so much!
Hello. Customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We appreciate the chance to try and make this better. Our management team will reach out to you directly. We look forward to speaking with you. Thank you.
Gaspare, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. We have reached out to you several times, so won't you please contact us? We value your feedback and would appreciate the chance to correct any concerns with our staff and provide a quality experience for you. We hope to hear from you. Thanks again!
Hello. Thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the opportunity to address your concerns and will reach out to you directly. Thank you, and we look forward to talking with you. You are important to us.
Good morning. Thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you. We will reach out to you directly. Thanks again.
Timothy, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We have also received feedback from your wife, and our general manager has reached out to you both regarding this matter. We will continue to reach out to you directly so that we may resolve your concerns. Thank you and have a great day.
Timothy, we greatly apologize for the incident you described and the way it was handled initially. Our GM Doug Batchelor indicated that he has reached out to you to resolve. It is very important to us that we have resolved your concerns to your complete satisfaction. We would greatly appreciate your taking the time to re-score us based on this. If you have any questions, please DO let us know. Thank you again.
Good morning! Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. We will reach out to you directly to see how we may resolve your concerns. Thanks again!
Thank you for speaking with us about your concerns. We appreciate your business! Have a great day!
Thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. We will reach out directly to you and look forward to speaking with you. Thanks again!
James, we greatly appreciate your recommendation of our dealership. Your positive review means a lot to us and we’re happy we have provided a wonderful experience. We look forward to seeing you again soon!
Sir, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities. We will investigate our appointment system process and get back to you. We do appreciate your business and your feedback. Have a great day!
Good morning! Please give us a call at (252) 756-1135 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. We will work hard to ensure your satisfaction. Take care!
We agree, Patricia, and we apologize for not getting it right the first time around. We have tried to reach out to you several times without success. Won't you please give us the chance to make it right? We appreciate your review and more importantly, your feedback. Thank you so much!
Thanks for the high rating. If you have any recommendations for us, please let us know. We appreciate your business and always want to make sure we are doing our best for our loyal customers. Thank you again, and take care!
Please accept our most sincere apology for the inconvenience you experienced with our shuttle. We know your time is valuable. Our service manager would like to reach out personally to see how we might make this right for you and to prevent this from happening again. We appreciate your feedback. Thank you for reaching out to us.
We apologize for your experiences and value you as a customer. One of our managers will be reaching out to you to see how we might resolve your concerns. Thank you for letting us know.
Kevin, we hear you and we apologize for the inconvenience to you. We know your time is valuable. Our service manager Neal Williams will reach out to you directly to see how we might improve. Thank you for the feedback, we do appreciate your business.
Good afternoon. You bring up some valid points, thank you for sharing. We would like to reach out to you to see how we might resolve your concerns. Our mission is to continually improve and your feedback can help us do just that. Thanks for your time, we know it is valuable.
Dear sir, we sincerely apologize and recognize your frustration with your recent service experience. We would love the opportunity to make things right for you and will reach out to you directly. We do appreciate your taking the time to share your feedback with us.
We apologize for any difficulty you may have had in scheduling your appointment. Thank you for letting us know. Many customers enjoy the simplicily of online scheduling, which you can even do from your phone. Once you register, the app remembers you. Try registering at https://www.hyundaiusa.com/myhyundai and enjoy the many other benefits of using this tool. As always, we want you to know we appreciate your business and hope to see you again soon in our service lane. Thank you for the review.