Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1544 Reviews

ReScore Reviews™ (43)

ReScore
Overall Rating 4.697674/5Overall Rating 4.697674/5Overall Rating 4.697674/5Overall Rating 4.697674/5rating 4.697674
Original
Overall Rating 2.39535/5Overall Rating 2.39535/5rating 2.39535rating 2.39535rating 2.39535
95% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


DD
Dana D.
New Bern, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Nowhere else
This company actually owns the used car lot I purchased my car from. They make it super convenient for me to drop off my car and provide a shuttle to and from work to drop off and pick up my car. The staff are all super sweet and accommodating.

Verified Customer
Winterville, NC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Excellent service
I was having an issue with my Sante Fe. They kept me updated on status on my vehicle, when part had to be ordered for warranty work to fx ssue they set me up with a rental car so that I could get to work.

Verified Customer
Greenville, NC
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
oil change
great
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/21/2019

Thanks for the feedback! We appreciate you choosing Pecheles and look forward to seeing you again! 

Kelsie 
Customer Relations Specialist 
252-361-0378

Verified Customer
Greenville, NC
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Great service
The service & staff are always super friendly & helpful! I actually enjoy taking my Kona in for service.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/20/2019

We are glad you enjoy your service here! We are more than happy to help with any automotive needs you have! 

Kelsie 
Customer Relations Specialist 
252-361-0378

Verified Customer
Greenville, NC
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Great service
Great service,
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/19/2019

We are so glad that you were able to experience a great service here! We hope to continue business with you! Have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

GF
Glenda F.
Greenville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Excellent
Good customer service
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/15/2019

Thank you for giving us kind feedback! We appreciate your business and hope you have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

MC
Michael C.
Wilson, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Great Service
I really enjoy having my car serviced here. They are always polite and professional.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/14/2019

We are glad you enjoyed your service here with us at Pecheles! We strive for our customers to trust coming to us and we are glad we earned that with you! Thank you for your business and have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

EB
Evelyn B.
Tarboro, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
The employees was great easy to talk to and very informative
I would recommend a friend to go there they were great
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/13/2019

Thank you so much for the recommendation! We are thankful for your business and hope you have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

NE
Nancy E.
Greenville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Prompt Service
As always, the Service Dept. has been courteous and prompt with my service. It's so easy to go on line and schedule an appt. You will receive at text and email reminding you of your appt. I feel secure in using Joe Pecheles Service Dept.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/13/2019

We are so happy to hear you feel secure in doing business with us! We want all our customers to feel this way as that is one of our main goals! Knowing we exceeded this goal with you is encouraging! Thank you for your business and have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

PJ
Pamela J.
Wilson, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019 Category: Service
They friendly
They help you with any questions concerning your car.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/12/2019

Thanks for leaving us some great feedback! We are glad you noticed our effort! Thank you for your business and have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

WB
William B.
Winterville, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019 Category: Service
Friendly service
Everyone is helpful and friendly everytime I come in for service.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/12/2019

We are pleased you have had helpful and friendly visits! We hope to keep it that way and look forward to seeing you again! 

Kelsie 
Customer Relations Specialist 
252-361-0378

Verified Customer
Greenville, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Wonderful service and customer service
I took my car in for regular service, they called before doing any additional work to confirm it was ok! At pick up the customer service was above and beyond!
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/07/2019

Thank you for noticing our efforts! We are glad we went above and beyond to help you! Your satisfaction is important to us and we are glad we were able to reach that. Let us know if there is anything else we can do! 

Kelsie 
Customer Relations Specialist 
252-361-0378

PK
Phyllis K.
Hookerton, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Same as below
Friendly & knowledgeable staff. Completed service in a timely manner.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/05/2019

Thank you for taking the time to leave us an awesome review! We look forward to seeing you again! 

Kelsie 
Customer Relations Specialist 
252-361-0378

DN
Daniel N.
Wilson, NC
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Good
Good
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/05/2019

Thanks for the feedback! If there is anything else we can do for you let us know! Have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

PP
Paul P.
Greenville, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Great service
The Hyundai service team has been great. They alway great you with a smile and stay on schedule. Mechanics work quickly and efficiently. I know my car is in good hands when taken to Hyundai.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/05/2019

Thank you for sharing your awesome experience with us! We are so glad we were able to assist! We appreciate your business and look forward to seeing you again! 

Kelsie 
Customer Relations Specialist 
252-361-0378

GA
Garland A.
Winterville, NC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Great staff. So super nice
Would recommend this place to anyone. The salesperson and sales manager were superb. Made us feel like family. The finance manager finished the car deal with no problem and little time waiting. All went beyond the call of duty to make sure we were happy.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/05/2019

 Reading your experience was very encouraging! We are so glad to hear that you felt like family and we were able to go above and beyond as that is one of our goals! Thanks so much and have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

WZ
William Z.
Chocowinity, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Good service
Service people knowledgeable courteous and helpful.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/02/2019

Thank you for the kind compliments on our staff! We are glad you feel this way and look forward to seeing you again! Have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

Verified Customer
Chocowinity, NC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Employees are Awesome
Employees are very helpful and friendly!
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/02/2019

It is pleasing to read how helpful and friendly our staff was during your visit with us! We wish to continue business with you! Have a great day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

Verified Customer
Greenville, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
60, 000 mile service + minor repair
The service technician who dealt with me was excellent in all respects and thoroughly professional
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/02/2019

Thank you for sharing your experience with us! We are more than pleased to hear that your technician was excellent for you! We look forward to seeing you again! 

Kelsie 
Customer Relations Specialist 
252-361-0378

Verified Customer
Macclesfield, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Satisfied customer
The people are great, the service is quick and efficient and a free car wash!
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/01/2019

We are so glad that you were able to enjoy your service and a free car wash! If there is anything else we can do for you please let us know! 

Kelsie 
Customer Relations Specialist 
252-361-0378