Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1539 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.69048/5Overall Rating 4.69048/5Overall Rating 4.69048/5Overall Rating 4.69048/5rating 4.69048
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
96% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


Verified Customer
Greenville, NC
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Great service
The service & staff are always super friendly & helpful! I actually enjoy taking my Kona in for service.

Verified Customer
Greenville, NC
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Great service
Great service,
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/19/2019

We are so glad that you were able to experience a great service here! We hope to continue business with you! Have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

GF
Glenda F.
Greenville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Excellent
Good customer service
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/15/2019

Thank you for giving us kind feedback! We appreciate your business and hope you have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

MC
Michael C.
Wilson, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Great Service
I really enjoy having my car serviced here. They are always polite and professional.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/14/2019

We are glad you enjoyed your service here with us at Pecheles! We strive for our customers to trust coming to us and we are glad we earned that with you! Thank you for your business and have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

EB
Evelyn B.
Tarboro, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
The employees was great easy to talk to and very informative
I would recommend a friend to go there they were great
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/13/2019

Thank you so much for the recommendation! We are thankful for your business and hope you have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

NE
Nancy E.
Greenville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Prompt Service
As always, the Service Dept. has been courteous and prompt with my service. It's so easy to go on line and schedule an appt. You will receive at text and email reminding you of your appt. I feel secure in using Joe Pecheles Service Dept.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/13/2019

We are so happy to hear you feel secure in doing business with us! We want all our customers to feel this way as that is one of our main goals! Knowing we exceeded this goal with you is encouraging! Thank you for your business and have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

PJ
Pamela J.
Wilson, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019 Category: Service
They friendly
They help you with any questions concerning your car.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/12/2019

Thanks for leaving us some great feedback! We are glad you noticed our effort! Thank you for your business and have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

DD
Donna D.
Tarboro, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019 Category: Service
car
people are friendly, I have received a call and will take it in again

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/10/2019 Category: Service
car problem
item not repaired
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 08/12/2019

Donna, we are sorry that you are not satisfied with your visit and the concern you had is still present.  We will reach out to you directly to resolve this.  Thank you for letting us know.


WB
William B.
Winterville, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019 Category: Service
Friendly service
Everyone is helpful and friendly everytime I come in for service.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/12/2019

We are pleased you have had helpful and friendly visits! We hope to keep it that way and look forward to seeing you again! 

Kelsie 
Customer Relations Specialist 
252-361-0378

Verified Customer
Greenville, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Wonderful service and customer service
I took my car in for regular service, they called before doing any additional work to confirm it was ok! At pick up the customer service was above and beyond!
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/07/2019

Thank you for noticing our efforts! We are glad we went above and beyond to help you! Your satisfaction is important to us and we are glad we were able to reach that. Let us know if there is anything else we can do! 

Kelsie 
Customer Relations Specialist 
252-361-0378

Verified Customer
Jamesville, NC
2019 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2019 Category: Service
Good Quality Care
They did an excellent job on, the servicing of my vehicle
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/07/2019

We appreciate the feedback! Thank you for your business and have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

PK
Phyllis K.
Hookerton, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Same as below
Friendly & knowledgeable staff. Completed service in a timely manner.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/05/2019

Thank you for taking the time to leave us an awesome review! We look forward to seeing you again! 

Kelsie 
Customer Relations Specialist 
252-361-0378

DN
Daniel N.
Wilson, NC
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Good
Good
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/05/2019

Thanks for the feedback! If there is anything else we can do for you let us know! Have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

PP
Paul P.
Greenville, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Great service
The Hyundai service team has been great. They alway great you with a smile and stay on schedule. Mechanics work quickly and efficiently. I know my car is in good hands when taken to Hyundai.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/05/2019

Thank you for sharing your awesome experience with us! We are so glad we were able to assist! We appreciate your business and look forward to seeing you again! 

Kelsie 
Customer Relations Specialist 
252-361-0378

GA
Garland A.
Winterville, NC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Great staff. So super nice
Would recommend this place to anyone. The salesperson and sales manager were superb. Made us feel like family. The finance manager finished the car deal with no problem and little time waiting. All went beyond the call of duty to make sure we were happy.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/05/2019

 Reading your experience was very encouraging! We are so glad to hear that you felt like family and we were able to go above and beyond as that is one of our goals! Thanks so much and have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

WZ
William Z.
Chocowinity, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Good service
Service people knowledgeable courteous and helpful.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/02/2019

Thank you for the kind compliments on our staff! We are glad you feel this way and look forward to seeing you again! Have an awesome day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

Verified Customer
Chocowinity, NC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Employees are Awesome
Employees are very helpful and friendly!
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/02/2019

It is pleasing to read how helpful and friendly our staff was during your visit with us! We wish to continue business with you! Have a great day! 

Kelsie 
Customer Relations Specialist 
252-361-0378

Verified Customer
Greenville, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
60, 000 mile service + minor repair
The service technician who dealt with me was excellent in all respects and thoroughly professional
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/02/2019

Thank you for sharing your experience with us! We are more than pleased to hear that your technician was excellent for you! We look forward to seeing you again! 

Kelsie 
Customer Relations Specialist 
252-361-0378

Verified Customer
Macclesfield, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Satisfied customer
The people are great, the service is quick and efficient and a free car wash!
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 08/01/2019

We are so glad that you were able to enjoy your service and a free car wash! If there is anything else we can do for you please let us know! 

Kelsie 
Customer Relations Specialist 
252-361-0378

CB
C B.
Greenville, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019
Top notch
Great staff at Joe Pecheles. I have been there a few times for car service and have been pleased. If I wasn’t left pleased, they did what they had to, to get my vehicle right. I definitely recommend. The staff is friendly and hilarious.
Kelsie C., Customer Relations Specialist from Joe Pecheles Hyundai responded on 07/31/2019

We are so pleased to see we were able to get things right with your vehicle! If there is anything else we can do for you please let us know! Thank you for your business and we hope you have a good day! 

Kelsie 
Customer Relations Specialist 
252-361-0378