Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

930 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.1923046/5Overall Rating 4.1923046/5Overall Rating 4.1923046/5Overall Rating 4.1923046/5rating 4.1923046
Original
Overall Rating 2.07692/5Overall Rating 2.07692/5rating 2.07692rating 2.07692rating 2.07692
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


MG
Mary G.
Morganton, NC
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Greatest help ever
The team was amazing, helpful and considerate of my situation, time and cost considerate.
DAVID W. from Paramount Hyundai of Valdese responded on 02/13/2019

Mary,
    I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Terry or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


MM
Maureen M.
Morganton, NC
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Service Advisor JC
I also get my needs and concerns met when dealing with JC. Always pleasant,detail oriented and knowledgeable.
DAVID W. from Paramount Hyundai of Valdese responded on 02/11/2019

Maureen,
       I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to JC or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


CL
Christine L.
Marion, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2019 Category: Service
Employees noticed me.
After a not so good experience at another dealership, I was noticed and spoke to one employee who remembered me. I purchased a car and came to get an oil change. While in the waiting area an employee said hi. This led to me asking a question again about tire and wheel protection plan. This employee got me into the back and I now have that protection. I also got a chance to talk about my future car needs.
DAVID W. from Paramount Hyundai of Valdese responded on 02/11/2019

Christine,
     I would like to thank you for coming in and having your Tucson serviced with us at Paramount Hyundai. I am so glad to see that we can help with your tire and protection plan and if there is anything else we can do in the future please contact myself or Terry and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


DW
Debbie W.
Morganton, NC
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Good
I had a good job done
DAVID W. from Paramount Hyundai of Valdese responded on 02/06/2019

Debbie,
    Thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Terry or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


BL
Blenda L.
Connelly Springs, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Excellent service
Always have a good experiment when having my car serviced.
DAVID W. from Paramount Hyundai of Valdese responded on 02/06/2019

Blenda,
     I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out Andy or myself with any question's or service needs you may have and thank you again.


David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


DF
Daniel F.
Morganton, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Hyundai Service
Excellent service manager. Fine service!
DAVID W. from Paramount Hyundai of Valdese responded on 02/04/2019

Daniel,
      I would like to thank you for coming in and having your Sonata service with us at Paramount Hyundai. Please reach out to Andy or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


KB
Kim B.
Valdese, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Very nice staff
These guys are so efficient and friendly. Very helpful.
DAVID W. from Paramount Hyundai of Valdese responded on 02/04/2019

Kim,
      Thank you for coming in and having your Tucson serviced with us at Paramount Hyundai. Please reach out to Terry or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


Verified Customer
Hickory, NC
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Always Helpful
The people in the service department at Paramount Hyundai of Valdese are always helpful with whatever I need. They are quick to schedule an appointment. They are willing to take the time to explain things thoroughly to me.
DAVID W. from Paramount Hyundai of Valdese responded on 02/04/2019

Dear Valued Customer,
       I would like to thank you for coming in to Paramount Hyundai and having your Santa Fe S serviced with us. Please reach out to Andy or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


SH
Shawn H.
Valdese, NC
2014 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Oil change
Fast and professional as always
DAVID W. from Paramount Hyundai of Valdese responded on 02/04/2019

Shawn,
     I would like to Thank you for coming in and having your vehicle srviced with us at Paramount Hyundai. Please reach out to Terry or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


BF
Brian F.
Hickory, NC
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2019 Category: Service
Things done in a timely manner
Service team done a good job, and kept things moving even though they was busy. They didn't try to neglect nobody
DAVID W. from Paramount Hyundai of Valdese responded on 02/01/2019

Brian,
    I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Terry or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


GR
Gregory R.
Green Mountain, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
A
A
DAVID W. from Paramount Hyundai of Valdese responded on 01/30/2019

Gregory,
      I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to JC or myself with any questions or service needs you may have and thank you again. Have a Happy New Year.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


BH
Brenda H.
Hickory, NC
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Tires and Service
Great service, knowledgeable techs, and make you feel like a customer.
DAVID W. from Paramount Hyundai of Valdese responded on 01/30/2019

Brenda,
     I would like to thank you for coming in and having your Elantra serviced with us at Paramount Hyundai. Please reach out to myself or Andy with any questions or service needs you may have and thank you again. Have a Happy New Year.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


Verified Customer
Morganton, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Customer service
Excellent customer service
DAVID W. from Paramount Hyundai of Valdese responded on 01/22/2019

Dear Valued Customer,
      I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to JC or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


BD
Barbara D.
Valdese, NC
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Barbara D.
Always courteous and service is done right and in timely manner
DAVID W. from Paramount Hyundai of Valdese responded on 01/21/2019

Barbara,
    I would like to thank you for coming in and having your Tucson serviced with us at Paramount Hyundai. Please contact myself or Terry with any questions or service needs you may have and thank you again. Have a Happy New Year.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


Verified Customer
Granite Falls, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Happy Customer
Andy & the crew performed an excellent job on my oil & filter change. Really friendly atmosphere at this dealership that makes the customer feel their service needs will be met with professional care. This is an attribute that other bigger dealerships have lost in customer service.
DAVID W. from Paramount Hyundai of Valdese responded on 01/18/2019

Dear Valued Customer,
   I would like to thank you for coming in and having your Tucson serviced with us at Paramount Hyundai. Please contact Andy or myself with any questions or service needs you may have and thank you again, and Have a Happy New Year.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


MW
Mark W.
Morganton, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Another great visit
Quick, friendly and complete
DAVID W. from Paramount Hyundai of Valdese responded on 01/17/2019

Mark,
   i would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please contact Andy or myself with any questions or service needs you may have and thank you again. Have a Happy New Year.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


KP
Karen P.
Taylorsville, NC
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Good service
Very good service and through
DAVID W. from Paramount Hyundai of Valdese responded on 01/15/2019

Karen,
     I would like to thank you for coming in and having your Tucson serviced with us at Paramount Hyundai. Please contact JC or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


LO
Lisa O.
Plumtree, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2019 Category: Service
Oil change
After a routine oil change and tire rotation, there was a strange oil/chemical smell while driving my vehicle home. There was no noticeable smell while riding in the passenger seat. After almost two weeks, the smell is still there??? The vehicle seems to be running okay, so I'm not sure where the odor is coming from.
DAVID W. from Paramount Hyundai of Valdese responded on 01/15/2019

Lisa,
    I would like to thank you for coming in and having your vehicle serviced with us a Paramount Hyundai. I will be reaching out to you today so we can make arrangements to see what the smell is coming from your car. Thank you again and have a Happy New Year.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


VB
Virginia B.
Glen Alpine, NC
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Reliability and great customer service
Reliability-fix it right the first time
Great customer service every one friendly.
DAVID W. from Paramount Hyundai of Valdese responded on 01/15/2019

Virginia,
     I would like to thank you for coming in and having your Elantra serviced with us at Paramount Hyundai. Please reach out to JC or myself with any questions or service needs you may have and thank you again, and have a Happy New Year.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


JM
John M.
Morganton, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Quick and easy
Went in for a recall. Was handled quickly and professionally.
DAVID W. from Paramount Hyundai of Valdese responded on 01/14/2019

John,
    I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please contact JC or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161