Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1838 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 2.5714286/5Overall Rating 2.5714286/5rating 2.5714286rating 2.5714286rating 2.5714286
Original
Overall Rating 2.07143/5Overall Rating 2.07143/5rating 2.07143rating 2.07143rating 2.07143
95% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


NC
Nevin C.
Burlington, NC
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Oil change
I didn't have to wait too long. They are nice and friendly

GB
Geneva B.
Yanceyville, NC
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Oil change
Thanks to the young man that answered my questions. He provided telephone numbers to call navigation office.

MC
Marc C.
Elon, NC
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Great customer service
Very professional and knowledable

DT
Dawn T.
Greensboro, NC
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Great service
I always receive excellent service

AB
Alonzo B.
Graham, NC
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Quick service; good folks in the service department
Am driving a leased auto; have 11 more months to go; have 18k miles on the vechicle what’s the turn in policy??
Is someone available to review this with me??

KM
Kirk M.
Graham, NC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Customer Service
You have a great team of customer service representatives and maintenance personnel that work together.

Verified Customer
Mebane, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
A
10

SC
Shawn C.
Greensboro, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Bought 2 New Tires for My 2014 Sonata
I am very pleased with the Service Department in purchasing 2 new Tires.

Verified Customer
Whitsett, NC
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Always promt friendly service
I work full time so its not always easy to get off foe service appointments, but Crenshaw has made it easy for me to schedule at hours that meet my needs

RT
Richard T.
Burlington, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2019 Category: Service
Good fast service
The service received on my last visit to Crenshaw was very good since I made the visit without appointment. I do believe that $25.00 to install a battery is excessive as is a charge of $11 for shop supplies !! I was surprised at the cost of a battery but in todays world it probably is acceptable.

EC
Elizabeth C.
Graham, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2019 Category: Service
Alert
I am still getting alerts that we need service. it should have stopped by now

RC
Rhonda C.
Burlington, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Chris your mechanic
Good mechanic

GF
Gayle F.
Burlington, NC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Happy customer
Crenshaw listens and I keep talking until I know we're on the same page. Always polite and respectful. Very happy with the quality of their service, I have been going there for a year now. They service my car and my husband's.
Even parked my car in the service bay so I did not have to go out in the rain.

JF
Jean F.
Gibsonville, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Fast and Courteous Service
You can always depend on Crenshaw Hyundai to give excellent service.

DW
Delores W.
Greensboro, NC
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Service
Was my first time at your dealership but I was impressed with your service department I hope you keep up the good work after someone buys a car

NC
Nevin C.
Burlington, NC
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Inspection for my car
I didn't wait too long. They were done fast

SJ
Sandra J.
Reidsville, NC
2019 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2019 Category: Service
Great!!
It was my first service there. They had me in and out within one hour. Fantastic for a Saturday. Keep up the Great work..

DL
Deborah L.
Whitsett, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019 Category: Service
Quick Service
Was in an out in no time. Nice an polite people that work there as well

JW
Joel W.
Mebane, NC
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Honest Service
Have had a flawless service experience on our new Sonata SE. Highly recommend!

LF
Leslie F.
Graham, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Great service
I don't like your survey.