By Darius H. in Salem, NH
Exceptional staff all around within the service department!! Very transparent and helpful when it comes to numerous issues that I’ve had with my vehicle
By Joseph S. in Salem, NH
I waited for oil change. It took less then 30 minutes. I wish I had a ride for the recall work my car needs. 5hrs is a long wait.
By Verified Customer in Lawrence, MA
I received my car back in a timely matter
By Gary C. in Methuen, MA
Sue in service is the best!
By Nancy L. in Haverhill, MA
Everyone is friendly and helpful as well as service is fast and easy
By Lyn A. in Derry, NH
Brought my Kona in for service with brand new Santa Cruz. Got a great trade for my Kona. Many thanks. Butch
By Beverly N. in Methuen, MA
Check in was friendly and quick, service was the same. Work done was explained to me and the decision to complete was left to me. Great job
By Charles P. in Haverhill, MA
Neat, clean organized facility. Friendly and knowledgeable staff. Appointment when I needed it, very low cost, received vehicle back with no induced problems. Feel very comfortable letting them work on vehicle.
By Maryellen G. in Methuen, MA
I have a 2020 Kona and the battery was dead already and needed to be replaced. It also had a recall on the engine, likely that turned out okay. Hopefully everything else will run smoothly.
By Karen R. in Salem, NH
Great service as always! Service Manager (Sue) was extremely helpful and personable to my needs for the recent visit! She is an exceptional person, and she goes out of her way to make the experience a good one. Can't say enough about Sue and hopefully the dealership recognizes her service to her customers. Also. thanks to the mechanics that work there as well! Very happy with the service team!
By Millie M. in Methuen, MA
My 2011 Tucson Hyundai has been serviced at Key Hyundai of Salem since I purchased this vehicle. The service has always been exceptional and the service department has always been honest, professional and friendly. They have also listened carefully to my concerns and always had a solution. They are accurate...more
By Amy H. in Haverhill, MA
Thank you Key Hyundai of Salem for quick, empathetic, and exceptional customer service! I appreciate Sue and your entire team.
By Marty C. in Wells, ME
Unbelievable staff who are quick to respond to their customer's needs and requirements. The team goes out of their way to make sure the customer concerns and questions are addressed directly and honestly. They make sure the customer's needs come first!
By Verified Customer in Derry, NH
Everyone here has been great to work with. Very kind people.
By Tarlisha C. in Methuen, MA
They are great people honest friendly and they don't try and rip you off as other company. Scheduling is easy, no issues with anything. The waiting room is clean and comfortable. Your car is a good hand's at Key Hyundai