Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

2351 Reviews

ReScore Reviews™ (79)

ReScore
Overall Rating 4.468358/5Overall Rating 4.468358/5Overall Rating 4.468358/5Overall Rating 4.468358/5rating 4.468358
Original
Overall Rating 2.37975/5Overall Rating 2.37975/5rating 2.37975rating 2.37975rating 2.37975
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Paramus, NJ
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
by all service team members. Kept me updated from the moment I dropped off the car, everything was performed as explained. I can’t think of a better, more honest service team for any brand car that I have dealt wi
It’s a great experience dealing with the entire service team.
Everyone is very professional, knowledgeable and honest.
Kept me updated from the moment I dropped off the car, and everything was performed as explained.
I honestly can’t think of a better, more positive service experience with any car dealership that I have dealt with before.

JC
John C.
Dumont, NJ
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Excellent e
Excellent

Verified Customer
Harriman, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
N/A
N/A
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/13/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

PM
Pamela M.
Cresskill, NJ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
service
steve was very good
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/12/2019

Hi Pamela,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
New Hampton, NY
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2019 Category: Service
Good service
I was welcomed without an appointment and my oil change was completed quickly.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/12/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

EH
Erik H.
Fort Lee, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Very friendly and professional
If you going to a place where the dealer understand and tries to work with your needs. This is the place to buy and service a car
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/11/2019

Hi Erik,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

LD
Lilian D.
Ramsey, NJ
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2019 Category: Service
Special way
Quick and good service. Pleasant and knowledgeable employees.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/10/2019

Hi Lilian,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

BG
Bernard G.
Bergenfield, NJ
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
waiting room was clean and comfortable service tech was very good car was finished in time
waiting room was clean and comfortable service tech was pleasant car was finished in time
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/10/2019

Hi Bernard,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Suffern, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Great Service
Excellent customer service. They explained what needed to be done.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/10/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

BD
Barbara D.
Hillsdale, NJ
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2019 Category: Service
The service at Liberty Hyundai is a wonderful !
As usual I am very happy with the service I received last Wednesday. All of the service men are very good. Thank you, Demien!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/09/2019

Hi Barbara,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

LS
Loren S.
Mahwah, NJ
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019 Category: Service
Employees very helpful and proficient.
Everyone very professional, polite and fast.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/09/2019

Hi Loren,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

TS
Thomas S.
Summit, NJ
2008 Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Consistently amazing service
Liberty's Service continues to come through on delivering HONEST, PROFESSIONAL, QUALITY, VALUE-MINDED services year after year. I've been a loyal customer of Liberty for over 10 years! Management continues to uphold its reputation of outstanding and knowledgable Hyundai repair and maintenance services at the best prices.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/09/2019

Hi Thomas,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your extremely kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Glen Rock, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Always quick
Brought my Donata in for the 45 Thousand maintenance. Quick in and out while I waited.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/06/2019

Hi Valued Customer! 

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

JL
Janine L.
Haverstraw, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Everything went smoothly in a timely manner.
The entire place runs like a well oiled wheel. The garage itself is spotless regardless of how many cars are in there. The service advisors are attentive, friendly & explain everything in detail.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/06/2019

Hi Janine,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

MM
Melissa M.
Suffern, NY
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Super Friendly
This was my husband’s and my first oil change; we both have Velosters, his is an N. Everyone in the service department, from the techs to the advisors, we extremely friendly. They were very informative about questions we had.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/05/2019

Hi Melissa,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

DV
Diana V.
Bergenfield, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Service people are great
As always, the Liberty Hyundai Service center is great as far as customer service and friendliness. Thank you for helping to what is always a stressful and costly visit a little easier with your friendly smile and understanding of stress levels and car repairs.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/04/2019

Hi Diana,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility, Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Wyckoff, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Premium care without the premium price
I took my Infiniti in for basic service (oil change and tire rotation) on a Friday, waited for 2 hours, and when I left, the service light was still on and the tires weren't properly inflated. The next day, I took my daughter's car into Hyundai for the same service. Night and day difference. The Hyundai dealer (Liberty Hyundai - Mahwah NJ) had me in and out within 45 min. cost was half the price, they were nicer and didn't leave out a thing. When my Infiniti lease is up in a few months, I plan on getting a Hyundai for myself as well!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/03/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your extremely kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

TS
Tom S.
Hoboken, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
People and service ... All around fabulous...
Great...Great
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/03/2019

Hi Tom & Sylvia,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

PD
Patricia D.
Mahwah, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Very professional.
The staff was very professional. The facility is immaculate.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/03/2019

Hi Patricia,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Mahwah, NJ
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
customer oriented
Always easy to deal with
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/03/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com