Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

6582 Reviews

ReScore Reviews™ (128)

ReScore
Overall Rating 4.7031223/5Overall Rating 4.7031223/5Overall Rating 4.7031223/5Overall Rating 4.7031223/5rating 4.7031223
Original
Overall Rating 2.1171833/5Overall Rating 2.1171833/5rating 2.1171833rating 2.1171833rating 2.1171833
93% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


SN
Stephen N.
Henderson, NV
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Will is Great!
Service advisor Will did an amazing job walking me through my vehicle issue and outlining our action plan. Everything was completed in a timely manner and my vehicle is as good, if not better than, new. I was informed along the way. Great job!

RB
Robert B.
Las Vegas, NV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Excellent service
Excellent service

ZT
Zyra T.
Las Vegas, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Customer service, great people that work there, like family,
My mom and myself enjoyed the workers

PG
Philip G.
Las Vegas, NV
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Chris and the rest of your staff do a great job.
Thumbs up once again. I called the Service Department late Tuesday afternoon. I left a voicemail for Chris letting him know about a problem I was having with my car. I was very surprised to receive a callback from him at 6:15pm that same night. He had me bring the car there that night. I had no idea the crash gate was open until 9pm. Thankfully, he was there. I brought the car down Tuesday evening, 8:30pm, due to a bad transmission sensor switch. Chris called first thing Wednesday morning. Kept me posted throughout the day, & I was able to pick up my car right after work. That's what I call outstanding service & dedication to customer satisfaction. Thanks again Chris!

HW
Howard W.
Henderson, NV
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Excellent service
From the carport to the cashier everyone was cheerful, competent. It is actually a pleasure to deal with the service department.

SB
Salvatore B.
Las Vegas, NV
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Professional, courteous service
Went in for a oil change and that was taken care of plus a free car wash all in a timely fashion.

PT
Peter T.
Las Vegas, NV
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Well exacuted customer servive.
I had a trunk latch that would not close and they took care of it without a worry. I am still waiting to have one other item taken care of and as usual the service is amazing. By Monday afternoon this will be taken care of as well.

SR
Steven R.
Henderson, NV
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
The people that work there.
Wonderful, friendly, helpful, efficient staff.

VB
Vince/Kristina B.
Las Vegas, NV
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Bennie
He goes way above to get the job done right

Verified Customer
Las Vegas, NV
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Great service & Friendly Employees
Always a pleasure to get oil changed & free car wash.

CP
Christian P.
Henderson, NV
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2019 Category: Service
Right around the corner
Convenience from my house.

JT
Jerry T.
Henderson, NV
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Nice
Good, friendly and fast.

BD
Brenda D.
Henderson, NV
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Great Customer Service
Always friendly and helpful. They know how to take care of their people .

PW
Porcha W.
Las Vegas, NV
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Perfect service as always
Thank you for your customer service and time and attention to my needs. Thank you!

AC
Allan C.
Henderson, NV
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Great service,as always!
My thanks to John Ackerman for the quality service,as always! You are the best my friend.

ML
Margarito L.
Las Vegas, NV
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Mostly positive experience
The service, as always great! Jared is tops in our book. There was something that was a bit concerning though. When vehicle was finished & we went to pick up we noticed a small dent on drivers door. Had Jared look at as well. He took a photo & said his “manager” would be looking into & get back to us. Well we’ve haven’t heard a thing thus far. Seems not like Henderson Hyundai to not follow through. Even something minor. So this we found out of character. Other than that nothing but positives.

DB
Diane B.
Las Vegas, NV
2016 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Oil change
Had an appointment but still took almost an hour and a half for a simple oil change. I don't know what you do different than Jiffy Lube or Meinke but they're faster with fewer bays and techs. They do more cars true but you also have more people. Seems like the turnaround would be faster

RS
Robert S.
Henderson, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
John at service always professional and helpful.....we appreciate the service
John at service always professional and helpful.....we appreciate the service

LA
Lee A.
Las Vegas, NV
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
good service
our service adviser, john ackerman, makes our service appointments easy to handle.

JM
J M.
Las Vegas, NV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
Stepped up!
On 7/3/18, I wrote a 1 star review regarding zero ethics. Well things have really improved at Henderson Hyundai service. Bennie the service manager does care about his clients and has stepped up and gone to bat for me with Hyundai USA. Bennie made sure that the company has ethically done what is right. I will continue to utilize Henderson Hyundai as my service department, as long as Bennie is my service advisor. Thank you for rectifying the situation.