Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

6603 Reviews

ReScore Reviews™ (128)

ReScore
Overall Rating 4.7031223/5Overall Rating 4.7031223/5Overall Rating 4.7031223/5Overall Rating 4.7031223/5rating 4.7031223
Original
Overall Rating 2.1171833/5Overall Rating 2.1171833/5rating 2.1171833rating 2.1171833rating 2.1171833
93% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


RB
Robert B.
Bullhead City, AZ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
good work
service was done on time

IE
Isaac E.
Henderson, NV
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Friendly and professional.
Fast service.Polite friendly.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/21/2019

Thank you for the nice review Isaac.

James Hantl
Parts and Service Director
702-565-9571

BD
Brendan D.
Las Vegas, NV
2016 Hyundai Sonata Plugin Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Fan tastic service!
Will is my service manager and he always does a great job of explaining any issues with the car, estimating the cost and giving me a full break down before I say yes or no to the services. It is always a pleasant experience! Highly recommend!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/21/2019

Thank you very much for the great review Brendan.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Great people
Great people
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/21/2019

Thank you for the nice review.  Much appreciated.

James Hantl
Parts and Service Director
702-565-9571

SR
Shirley R.
Henderson, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Home of friendly people
Great and prompt service
Bennie is always a pleasure
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/21/2019

Thank you for the nice feedback Shirley.

James Hantl
Parts and Service Director
702-565-9571

EB
Elizabeth B.
Muncie, IN
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Awesome experience!
The whole staff was very friendly& helpful, from Virgina the receptionist, to Deborah who provided great customer service in the service department, to the cashiers, to the technicians who got my car back to a safe condition. Thank you!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/21/2019

Thank you for the great review Elizabeth.

James Hantl
Parts and Service Director
702-565-9571

GB
Gerald B.
Henderson, NV
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Good service did not have to wait long
Happy with the service people
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/21/2019

Thank you very much for the nice review Gerald.

James Hantl
Parts and Service Director
702-565-9571

MT
Mehdi T.
Henderson, NV
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
.
Good service,clean and comfortable lobby,and most important my service advisor.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/21/2019

Thank you for the great feedback Mehdi.

James Hantl
Parts and Service Director
702-565-9571

CH
Clarence H.
Las Vegas, NV
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Debra Heusel
Excellent Service Staff, best we have ever had with any car purchase.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/21/2019

We appreciate the great review Clarence.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

MS
Michael S.
Henderson, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Service
Was driving along when suddenly the car slowed to 62. I didn't know what was going on, I called John at the dealership &he said it's doing what it's supposed to do. I said ok can I bring it in asap he said no problem. So I got there & he said it's related to a recall & give him an hour to determine for sure. Told me if it's what he thinks it's covered & a rental car would be available. I told him I had my daughter picking me up & to just call when fixed. About 4 hrs later it was done.

Thanks John
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/21/2019

Thank you for the nice review Michael.  I am happy to hear John helped you get back on the road ASAP.

James Hantl
Parts and Service Director
702-565-9571

SL
Stephen L.
Las Vegas, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
service time
arrived early got take care of very pleasant employees everything done on time very good service
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/21/2019

Thank you for the nice review Stephen.

James Hantl
Parts and Service Director
702-565-9571

RM
Russell M.
Henderson, NV
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
The people
Super service
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/20/2019

Thank you for the nice review Russell.

James Hantl
Parts and Service Director
702-565-9571

JB
Joy B.
Jean, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
maintenance for a dashboard icon
I didn't realize about my warranty on my car. So when John told me there wasn't any charge, I was taken aback. But was very thankful for that. I had looked on the internet what this could of cost me. So I was very grateful.
I also had the privilege of driving an Elantra which only had 500 some miles on it. I didn't care for the start button, but everything else about this "little car" was awesome. It was a sweet little ride.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/20/2019

Thank you for the great feedback Joy.

James Hantl
Parts and Service Director
702-565-9571

YG
Yurico G.
Las Vegas, NV
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Debra at Hyundai store
My family has bought 3 cars and definitely will keep buying cars here. We love Jason and Debra at the Hyundai store!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/20/2019

We appreciate you being such a loyal customer.  Thank you Yurico.

James Hantl
Parts and Service Director
702-565-9571

JM
Julie M.
Las Vegas, NV
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
2016 Elantra
Excellent customer service provided always with a smile!!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/20/2019

Thank you for the nice review Julie.

James Hantl
Parts and Service Director
702-565-9571

CL
Cindy L.
Henderson, NV
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Service
My service advisor John keeps me coming back. Wonderful to work with. Great guy!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/20/2019

Thank you very much for the great review Cindy.

James Hantl
Parts and Service Director
702-565-9571

SN
Stephen N.
Henderson, NV
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Will is Great!
Service advisor Will did an amazing job walking me through my vehicle issue and outlining our action plan. Everything was completed in a timely manner and my vehicle is as good, if not better than, new. I was informed along the way. Great job!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/18/2019

Thank you very much for the great feedback Stephen.

James Hantl
Parts and Service Director
702-565-9571

RB
Robert B.
Las Vegas, NV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Excellent service
Excellent service
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/18/2019

We appreciate the nice review Robert.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

ZT
Zyra T.
Las Vegas, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Customer service, great people that work there, like family,
My mom and myself enjoyed the workers
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/18/2019

Thank you very much for the nice feedback Zyra.

James Hantl
Parts and Service Director
702-565-9571

PG
Philip G.
Las Vegas, NV
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Chris and the rest of your staff do a great job.
Thumbs up once again. I called the Service Department late Tuesday afternoon. I left a voicemail for Chris letting him know about a problem I was having with my car. I was very surprised to receive a callback from him at 6:15pm that same night. He had me bring the car there that night. I had no idea the crash gate was open until 9pm. Thankfully, he was there. I brought the car down Tuesday evening, 8:30pm, due to a bad transmission sensor switch. Chris called first thing Wednesday morning. Kept me posted throughout the day, & I was able to pick up my car right after work. That's what I call outstanding service & dedication to customer satisfaction. Thanks again Chris!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/18/2019

Thank you for the great feedback Philip.  It is nice to hear Chris took good care of you.

James Hantl
Parts and Service Director
702-565-9571