Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1389 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.4444456/5Overall Rating 4.4444456/5Overall Rating 4.4444456/5Overall Rating 4.4444456/5rating 4.4444456
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
97% Would Recommend
100% Business Response
Latest Review 8 days ago

Reviews


Verified Customer
Ruby, NY
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2017 Category: Service
XX
XX
Jeffrey D. from Prestige Hyundai responded on 09/27/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

TS
Terri S.
Saugerties, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2017 Category: Service
Free Service
Very Prompt, did not wait long
Jeffrey D. from Prestige Hyundai responded on 08/31/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

EH
Eamon H.
Kingston, NY
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2017 Category: Service
Santa Fe
Thanks. I did mention to the tech that a problem I had mentioned on two prior visits (over the passed few years) of a noise in front suspension at low speeds on rough surfaces... I was told at the time no problems were found. Another shop in town diagnosed the problem, and found the problem to be with the right front ball joint. They replaced it, along with the alignment bolts that had been affected and now everything is perfect. I was puzzled why Prestige didn't find this.
Jeffrey D. from Prestige Hyundai responded on 08/29/2017

I thank you for your response. We strive to have a professional and courteous staff to ensure positive and efficient visits. If you have not already called our service department to discuss what we can do to improve our service I would suggest calling and speaking directly with our Service Advisor Jeff at ext. 265 or Eric our Service Director at ext. 212. Thank you.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Saugerties, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2017 Category: Service
car repair
bought a brand new car and a small piece of door molding broke. Made appointment with dealer who ordered part. When part was received, appointment was made and piece was promptly installed. Just hope this is all it was.
Jeffrey D. from Prestige Hyundai responded on 08/29/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

TW
TRACY W.
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2017 Category: Service
Quick service
Quick service
Jeffrey D. from Prestige Hyundai responded on 08/23/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2017 Category: Service
Reliable Service
Every service that I have had at the dealership has been satisfactory. They are fairly quick and check everything. They do not try to sell me things I do not need. They are friendly and explain everything to the customer.
Jeffrey D. from Prestige Hyundai responded on 08/23/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

DH
Doreen H.
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2017 Category: Service
Felt confident the work was done right
Good to have brakes again, still puzzled as to why they went with only 34,000 miles.
Jeffrey D. from Prestige Hyundai responded on 08/22/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

SG
Steven G.
Red Hook, NY
2006 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Service
GOOD SERTVICE TEAM
GOOD PLACE FOT OEM SERVICE
Jeffrey D. from Prestige Hyundai responded on 08/15/2017

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Red Hook, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2017 Category: Service
great deal
First service went well.
HEIDI L B., Service Coordinator from Prestige Hyundai responded on 08/10/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Heidi Brodhead
Service Coordinator
Prestige Hyundai of Kingston
(845) 339-3313
hbrodhead@prestigeofkingston.com

Verified Customer
Saugerties, NY
2010 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
Convienence and competent service
Convienence is important ,and competent friendly service.
HEIDI L B., Service Coordinator from Prestige Hyundai responded on 08/05/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Heidi Brodhead
Service Coordinator
Prestige Hyundai of Kingston
(845) 339-3313
hbrodhead@prestigeofkingston.com

Verified Customer
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2017 Category: Service
Jeff was very helpful and good to work with
good job
Jeffrey D. from Prestige Hyundai responded on 08/02/2017

MY goal is always 100% satisfaction and I take pride in making my customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

JC
Jacqueline C.
Highland, NY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2017 Category: Service
Jackie Cappillino
Nice people good service.
Jeffrey D. from Prestige Hyundai responded on 07/25/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

SR
Sandra R.
Tivoli, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2017 Category: Service
35,000 mile service
Yes
Jeffrey D. from Prestige Hyundai responded on 07/25/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Kingston, NY
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2017 Category: Service
fast fix
ordered part, installed and back on the road in a day
Jeffrey D. from Prestige Hyundai responded on 07/05/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

KR
Karen R.
Lake Katrine, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2017 Category: Service
Inspection
Had state inspection done
Jeffrey D. from Prestige Hyundai responded on 07/05/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

DH
Doreen H.
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2017 Category: Service
Accommodating service representative who checked us in
We feel they will do what is right for their customer
Jeffrey D. from Prestige Hyundai responded on 07/05/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

ST
Stephanie T.
Kingston, NY
2013 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2017 Category: Service
Warranty service
The warranty on my vehicle was honored.
Jeffrey D. from Prestige Hyundai responded on 06/28/2017

Thank you for the favorable review. We work hard to be the best dealer around. We will offer recommendations based on inspection and support that recommendation with pictures or results from actual inspection of items.
 

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Woodstock, NY
2008 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2017 Category: Service
My Hyundai 2008 Sonata.
Price of Transmission Change was about twice what others are charging.
Jeffrey D. from Prestige Hyundai responded on 06/16/2017

regarding the transmission flush, for a full fluid exchange which includes 12 qaurts of hyundai fluid a cleaner and conditioner with also flushing out the torque converter is ti and average price. draining and refilling the transmission is about half the price but on includes about 4 qaurts of fluid that will drain out. apposed to the 12 qaurts the transmission holds.  if you have any questions feel free to give me a call.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

MB
Maureen B.
Accord, NY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2017 Category: Service
Service
The people, the service, accommodations , They make the effort to give Excellent Service and it shows!!
Jeffrey D. from Prestige Hyundai responded on 06/13/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

EK
EDWARD K.
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2017 Category: Service
Reliable Service
Timely, courteous service.
Jeffrey D. from Prestige Hyundai responded on 06/13/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com