Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1389 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.4444456/5Overall Rating 4.4444456/5Overall Rating 4.4444456/5Overall Rating 4.4444456/5rating 4.4444456
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
97% Would Recommend
100% Business Response
Latest Review 8 days ago

Reviews


RM
Roger M.
Kingston, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2017 Category: Service
service done on time
prompt
Jeffrey D. from Prestige Hyundai responded on 06/08/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

JG
Jay G.
Lake Katrine, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2017 Category: Service
normal service interval
See comments above
Jeffrey D. from Prestige Hyundai responded on 06/06/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

CS
Catherine S.
Poughkeepsie, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2017 Category: Service
Service was quick
Only complaint was that my radio presets were wiped out.
Jeffrey D. from Prestige Hyundai responded on 06/06/2017


Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

NS
Nancy S.
Kerhonkson, NY
2007 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2017 Category: Service
Excellent service as always.
I've always been treated fairly and have never had a negative experience.
Jeffrey D. from Prestige Hyundai responded on 06/06/2017


Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Stone Ridge, NY
2007 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2017 Category: Service
Ease of apponitments
OK
Jeffrey D. from Prestige Hyundai responded on 06/06/2017


Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

CC
Carolyn C.
New York, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2017 Category: Service
nothing comes to mind
no review
Jeffrey D. from Prestige Hyundai responded on 06/01/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

WG
William G.
Rosendale, NY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2017 Category: Service
Good service pleasant and helpful people
Good service pleasant and helpful people
Jeffrey D. from Prestige Hyundai responded on 05/13/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Wallkill, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2017 Category: Service
Waiting area could use an update
Not happy with all the recalls, never had recalls on my Chevýs. Shame , shame....
Jeffrey D. from Prestige Hyundai responded on 05/03/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. All feedback is passed on to those who make decisions regarding any changes we make here. I will pass your comments on to my Parts & Service Director. Thank you once again for your time. We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2017 Category: Service
The staff seems dedicated to providing good service.
Fine
Jeffrey D. from Prestige Hyundai responded on 04/19/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Shandaken, NY
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2017 Category: Service
Great service
Everyone was so friendly & helpful. Things were explained and they answered all my questions.
Jeffrey D. from Prestige Hyundai responded on 04/18/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

JS
Judith S.
Mellenville, NY
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017 Category: Service
Friendly people
Yes
Jeffrey D. from Prestige Hyundai responded on 04/12/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Kingston, NY
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2017 Category: Service
Recall service
Polite and Professional staff
Jeffrey D. from Prestige Hyundai responded on 04/11/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

DW
Dawn W.
Kingston, NY
2013 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2017 Category: Service
Very friendly, prompt, accurate service.
Excellent service. Only minus is a dirt spot was left on my passenger seat. Guys just need to be a little more careful with keeping upholstery clean while servicing.
Jeffrey D. from Prestige Hyundai responded on 04/06/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. If you'd like to bring the car back in i can have the seat cleaned for you. please let me know. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Rhinebeck, NY
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2017 Category: Service
Great staff
Everyone was friendly and professional. I just wish I wasn't so expensive.
Jeffrey D. from Prestige Hyundai responded on 03/07/2017

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Kingston, NY
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2017 Category: Service
Overall, I'm pleased with the service.
No further comments.
Jeffrey D. from Prestige Hyundai responded on 02/14/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. give me a call if you still continue to have an issue with the transmission.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Kingston, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2017 Category: Service
i don't do this
I don't do this
Jeffrey D. from Prestige Hyundai responded on 02/10/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

ET
Ellen T.
Ellenville, NY
2010 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2017 Category: Service
trusting your dealer/mechanic
I have been a customer for 10 years. Hyundai has earned my complete trust with the care of my car
Jeffrey D. from Prestige Hyundai responded on 01/28/2017

We are very glad to hear about your continued satisfaction. We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

EH
Eamon H.
Kingston, NY
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2016 Category: Service
Great Service Department / So So dealership
When I purchased my 2010 Hyundai Santa Fe, Prestige would not work with me to make the sale. I purchased the vehicle in NJ for $3000 less than the best price that Prestige would offer.
Jeffrey D. from Prestige Hyundai responded on 12/20/2016

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

CK
Carol K.
Saugerties, NY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2016 Category: Service
Friendly employees, service is good.
Yes.
Jeffrey D. from Prestige Hyundai responded on 12/20/2016

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com

Verified Customer
Saugerties, NY
2010 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2016 Category: Service
Pleasant waiting area
Efficient service. Recommendations but no pressure to deal with immediately
Jeffrey D. from Prestige Hyundai responded on 12/07/2016

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com