Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2270 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5rating 4.2903223
Original
Overall Rating 1.90323/5rating 1.90323rating 1.90323rating 1.90323rating 1.90323
91% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JK
Jonas K.
Bedford Hills, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Dali is the nicest car seller I've meet!
I have only 5-star ratings to give to Dali, who took care of us, listened and took his time, walking one extra mile. Even though we did not buy the car we looked at I would with no doubt start my search at Central Avenue in Hartsdale the next time we are looking for a car. Thank you Dali for giving us of your time.

GR
Gianni R.
Yonkers, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Excellent Staff
Ronald Cadet (salesman) was very knowledgeable and helpful with the assistance of Andrew Floyd (manager) who I strongly recommend working with.

KP
Kevin P.
Yonkers, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Thank you
I just want to thank Patrick for his hard work in resolving the matter he was working hard to straighten out the situation. It is true this dealership strives to satisfy there customers so thank you once again Patrick

CD
Cesar D.
Bronx, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
Professionalism
Excellent customer service from when I entered the dealership until we left Giorgio was honest and knowledgeable of the Santa Fe. Also him and Alex from finance took the time to listen to my situation as was able to accommodate me as the other dealerships couldn't.

Thank you Team for making my family apart of yours.

Best,
CDJ.

CD
Cesar D.
Bronx, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Professionalism
Had the opportunity to work with Giorgio Ilter Demi as my sales person and Alex as my finance guy this past Saturday. They were transparent and empathetic to my situation. After visiting 3 other dealers that day with no expectations I'm happy I came to Hyundai. I recommend this dealership to anyone. An A One type of dealership with excellent all around customer service.

Thank guys!

TM
Tamika M.
Mount Vernon, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Above and beyond
There was an issue with my 2018 Sonata not starting in cold weather.... I was LIVID to say the least! The issues did not present itself when I took the car to be repair... As a result they could not repair what did not appear broken. Subsequently the service department did research to see why my car was having the issue.They discovered it was a factory defect. The Service department immediately notified me of their findings and arrange to have my car repaired immediately at my convenience. The problem was resolved and my car is perfect once again, it started this morning when the temperature here in NY was 5 degree. I purchased the car from this dealer and for the life of this vehical it will be repaired at this location. The courtesy, professionalism and dedication to ensuring customer satisfaction is incredible. The service department as well as the sales department truly go above and beyond!!!!!

GS
Gabriel S.
Lyndhurst, NJ
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/24/2019
Terrible Dealership
I would give 0 stars if I could. I bought a 2013 Veloster Turbo from Central Ave Hyundai on the basis that the Carfax they presented me was clean with no accidents. Within only 1 year of ownership I had the alignment done 4 times, new tires because they wore out unevenly due to the alignment never being straight for reasons I did not know at the time, and had to replace parts relating the frame/steering. So I go to trade it in because I just cannot afford owning this car, and the Carfax report another dealership shows me says the car has been in 3 accidents, you can imagine my aggravation. Car was valued at $9,000 but they only offered me $4,000 for obvious reasons. Went to multiple dealerships and they all said the same. Had to bite the bullet and take my loss. Contacted the General Manager at Central Ave Hyundai and he wanted nothing to do with me, and was not willing to reimburse me or anything. False Advertisement and horrible customer service. Disgrace.

BP
Butchi P.
White Plains, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/15/2018
Be aware
Untrustworthy...Quoted a price for a car on which i walked out. After back and forth agreed on a date and time and a price point. Asked to come in to sign. Arrived at appointment on time. Person with whom the appointment is booked is with another customerand came in after 01:30 hrs and told us the price cant be anything less than what was originally quoted on the first visit. Dont want to take names as i dont know their circumstances but totally unprofessional to make a customer travel all the way and then make him wait inspite of appointment and then quote the same price which i didnt agree to initially. Beware customers!!!!!!!!!!!

BP
Butchi P.
White Plains, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/15/2018
Be aware!!!
Untrustworthy...Quoted a price for a car on which i walked out. After back and forth agreed on a date and time and a price point. Asked to come in to sign. Arrived at appointment on time. Person with whom the appointment is booked is with another customerand came in after 01:30 hrs and told us the price cant be anything less than what was originally quoted on the first visit. Dont want to take names as i dont know their circumstances but totally unprofessional to make a customer travel all the way and then make him wait inspite of appointment and then quote the same price which i didnt agree to initially. Beware customers!!!!!!!!!!!

EP
Eric P.
Yonkers, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
The best
The Best of the best!!!
Excellent service !!!
Great deals !

100 recommended
Wilson made this so easy for us

DM
Drew M.
Mahopac, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Above and Beyond...
Central Avenue Hyundai went above and beyond the call of duty to get me into a new car of my choice at a great price. They worked very hard to overcome some credit problems and negotiate with the bank to get me a great deal. This is my 6th Hyundai and the second purchase in the last 6 months at this dealership and they have done right by me. I can highly recommend this dealership for being so honest and trustworthy throughout the process. Marvin was a great salesman and very positive, Alex worked hard with Andrew to get me this deal and I am very appreciative of them. Why waste time at other dealerships when you can work with a highly professional staff that takes a genuine interest in all their customers.

KS
K'ysha S.
Bronx, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Pete and A-Rod are Rockstars
I hate buying cars I literally get the “ hibijibis
“ But from the beginning they put me st ease answered all my questions and told me the choices for my budget. They were honest and straightforward with me. Btw I love my new 2018 Hyundai Tucson. I have already recommended 3 people to inquire about a new car.

KS
K'ysha S.
Bronx, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Pete and A-Rod are Rockstars
I hate buying cars I literally get the “ hibijibis
“ But from the beginning they put me st ease answered all my questions and told me the choices for my budget. They were honest and straightforward with me. Btw I love my new 2018 Hyundai Tucson. I have already recommended 3 people to inquire about a new car.

DW
D W.
Bronx, NY
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2018
Great except
The car dealership is great and friendly staff. However I’m still waiting on my car mats that was supposed to come with the car when I purchased it but salesperson promise to have it available and ever since he is never available when I called or go there . So I would still like to have the car mats. It’s been 4 months already

DS
Daniel S.
Dobbs Ferry, NY
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/09/2018
Great service, but hit with the cost of every thing.
I just bought my Hundai Tuson and realized that it lacks a cargo cover. The car I was shown had a cargo cover in place and the car I was sold lacked one. I have tried to contact the dealer, but nobody calls back. I think that a cargo cover is a very important tool/item to have as it protects items in your trunk. I have never bought a car that did not come standard with a cargo cover. Hundai has turned it's name around for having good cars, but things like not including the cargo cover or charging for this item will make you go to a Honda or Nissan where the cargo cover comes with the car. Hopefully, the dealership makes this right so I can post a better review. If they do try to charge for a standard item than that is how they make money and are basically taking from customers more than what they bargained for.

ML
Mark L.
Warwick, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Car Purchase
Salesman was Levi Ortiz, great salesman ! Could not have asked for a more pleasant car buying experience.; from start to finish, (which was less than 2 hours, which never happens) we had the car keys in hand !!

GG
GARY G.
Tuckahoe, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
FAST PROFESSIONAL SERVICE
THANKS PETER IN SERVICE EXCELLENT FAST PROFESSIONAL HIGHLY RECOMMEND WANT A DEAL SEE TONY F IN SALES

TK
Taek K.
Irvington, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/21/2018
Total lack of Due Deligence/no multi-point inspection, worst customer service, exorbitant labor price
I went there to fix very obvious exhaust system issue, but they fixed ABS light issue (company safety recall service item) for $700 by leading me to believe it would fix the exhaust system issue. They failed to provide the multi-point inspection report to me. And they blamed me for not having expert knowledge and therefore not properly stating and diagnosing, even though I requested multi-point inspection from their promotional coupon. Total lack of customer service, transparency. I won't recommend this place to anyone.

PM
P M.
Yonkers, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/19/2018
DON'T DO WHAT'S ASKED
Since Mike left, this dealer is not a good place to get your car maintained - go elsewhere!! Avoid frustrations and problems!!

MR
Maximino R.
Yonkers, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/25/2018
Hyundai of central park ave of hartsdale ny
Worst car dealer. Recommend toyota