Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

530 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.7500019/5Overall Rating 4.7500019/5Overall Rating 4.7500019/5Overall Rating 4.7500019/5rating 4.7500019
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Butler, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Service review
Service was good and done in good time.

MW
Michael W.
Mansfield, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Hyundai Service
Great service

MK
Mary K.
Galion, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
always prompt
coffee and snacks are great. Waiting room is comfortable, service is swift and dependable. I depend on the little checksk, such as tire pressure, windshield washer, all the little extras.

AM
Anna M.
Shelby, OH
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
Graham AutoMall
Always great service at Graham, nd they wash your car for free.

JB
Jane B.
Galion, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2016 Category: Service
Service
The service personnel were polite professional and courteous.

DD
Dana D.
Ashland, OH
2007 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2016 Category: Service
DANA DELONG
FRIENDLY,GOOD SERVICE

TS
TEAL S.
Nova, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2015 Category: Service
Friendly Front Staff!
The only thing that is frustrating is that even with an appointment time, I still seem to be there for over 2 hours.

SP
Stephen P.
Mansfield, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Car Service
N/A
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/22/2019

thank you very much for your recent viist we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Galion, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
prompt, efficient service
While my car was being serviced, I was given access to TV, magazines, coffee, and snacks in a comfortable lounge. When finished it was returned with a wash job.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/21/2019

thank you very much for your recent visit with us we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Mansfield, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Oil change
Professional, friendly and good snacks!
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/21/2019

thank you very much for your recent visit with us we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

SK
Steven K.
Mansfield, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
prompt service at a reasonable price
Very satisfied with the service, clean and comfortable waiting room.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/21/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

DM
Deborah M.
Mansfield, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Oil change and tire repair
I appreciate the care Graham's takes 9f me and my vehicle and also in a timely manner. Great job to all of you!!
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/20/2019

thank you very much for your recent visit with us we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Ashland, OH
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Experience
X
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/17/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

JD
Joseph D.
Shreve, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Quality
Have always been pleased with the Hyundai product and services
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/14/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

CB
Constance B.
Ashland, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Oil change
I bought my Hyundai here, very satisfied! Service dept staff very courteous, & friendly. The only thing I want to bring up is if I get the car washed after the oil change, the person needs to take his time and make sure the car is clean!! This has happened twice. I want my car to look clean! thank you so much.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/13/2019

thank you very much for the recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

KK
Karen K.
Mansfield, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Excellent customer service!
Close to home. Excellent experience overall. Service individuals very kind and service great!
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/08/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

LM
Lisa M.
Mansfield, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Great service
Everyone is friendly
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/07/2019

thank you for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

JC
James C.
Mansfield, OH
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Graham Hyundai Service waiting room is very clean
Everyone is so pleasant and considerate at Graham Hyundai Service Department
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/07/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

JB
Jane B.
Galion, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Great place
My husband and I both love our Sonata’s we own two. They are a great deal for the price and are very reliable. They have more features for less cost than other models.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/06/2019

thank you very much for your recent visit with us we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Galion, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Convenient location. Quick check in
The dealership is in a very convenient location for me.
The The service counter and cashier are very efficient
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/03/2019

thank you for your recent visiit we look forward to your next service appointment 

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com