Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

905 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.16/5Overall Rating 4.16/5Overall Rating 4.16/5Overall Rating 4.16/5rating 4.16
Original
Overall Rating 2.08/5Overall Rating 2.08/5rating 2.08rating 2.08rating 2.08
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


Verified Customer
Grove City, OH
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Timely and efficient
I was there for my appointment and was taken care of in a fast and courteous manner.

RD
Russell D.
Chillicothe, OH
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Great service after the sale!
Great service department

SG
Sandra G.
Chillicothe, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
service and friendliness
They are always friendly and helpful. Have never been dissatisfied with my service there.

PR
Peggy R.
Chillicothe, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Prompt Recall Service
I had a recall on my Sonata and received prompt service. Very friendly and professional.

Verified Customer
Middle Creek, NC
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Herrnstein
Herrnstein was ok, kind of like most any other dealership, business in, business out. Not much to set them apart?

LB
Latasha B.
Wellston, OH
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/18/2019
Take your car else where
My car has been in there shop tons of time with engine problems and different noises smoke coming out the exhaust ticking in the engine and a tick every time you shut it off and they kept saying everything was normal well let’s just say I took my car to Huntington Wv and guess what after 2 1/2 years dealing with it my car is actually fixed the right way!!!!!! Had to have a new engine installed!!!!!

JC
Jerry C.
Kingston, OH
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/27/2019 Category: Service
Oil change and engine light on
Would not give a definitive answer as to the cost to determine why the engine light was on ($55 to $110). I indicated it was free at a local Auto Parts store to which was referred back to me, "we use a $8000 piece of equipment and they use an $80 piece." I asked if they knew anything different since they both provided a code. To the answer, "that is why we make 4 times as much as those at the Auto Parts store as we determine what the code means and tell you specifically what the problem is. We have the knowledge."
I would venture to say the Auto Parts stores provide a great service to unknowledgeable customers who would at least like an idea as to what may be wrong with their vehicle without a $55 to $110 dollar price tag. They can then determine if a repair is necessary.

TC
Timothy C.
Piketon, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/20/2018 Category: Service
Technicians need replaced!
The technicians at this place are horrible. They will tell you your car is not making a sound when they have it, then when you drive with them they can suddenly hear the sound. They try to tell you the sounds are normal and that there is no problem without even looking. When you ask them to show you another vehicle that makes the same sound including your other vehicles, they can’t.

PA
PATRICIA A.
Jackson, OH
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2015 Category: Service
Great service
They get it right!

Verified Customer
Grove City, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2015 Category: Service
Great service!
Wonderful dealership. Everyone is helpful and nice!

SG
SARAH G.
Chillicothe, OH
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2015 Category: Service
Great Service
Knowledgeable staff and very friendly.

JA
JAMES A.
Greenfield, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2014 Category: Service
WARRANTY REPLACEMENT PART
JOB WAS DONE IN A TIMELY MANNER
PERSONNEL WERE WELL INFORMED

MS
MARY S.
Circleville, OH
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Service
Very quick service!
Quick service and friendly staff.

JL
JAMES L.
Greenfield, OH
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2014 Category: Service
People are friendly even though their in a work envirenment.
While sitting there waiting for my 1st oil change a nice Lady approached me and offer the USA topday news paper. As others passed they greated me with a smile or hello. I dont see that kind of customer relations when you go to most other places. Thanks, Jim Loftis

CS
CHAD S.
Chillicothe, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2014 Category: Service
Best dealership ever!
I have NEVER been treated so fairly and equally. These guys an girls are the best. They don't push. They listen to your concerns and what you want and they HONESTLY try to so EVERYTHING they can to get you what you want. By far the ONLY dealership I will EVER deal with again.

PQ
PATRICK Q.
Amanda, OH
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014 Category: Service
I'll be back
Put me up in a rental car at no cost to me. Fixed my car under warranty when another dealership said it wasn't. I was treated with respect and the process was easy.

MS
MICHAEL S.
Chillicothe, OH
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2014 Category: Service
Friendly service, very efficient
Thumbs up

TF
THERESA F.
Stoutsville, OH
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2014 Category: Service
Great service
Great service

RM
RAYMOND M.
Gallipolis, OH
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2014 Category: Service
5
Everyone is nice and seem happy while they go about their work.

MT
MARCIA T.
Lucasville, OH
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Great job guys!
My Sante Fe works like a new car now thanks to your good work. You made quick work of it and caught a potential problem before it became an issuse. Much appreciated!