Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

841 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.3333344/5Overall Rating 4.3333344/5Overall Rating 4.3333344/5Overall Rating 4.3333344/5rating 4.3333344
Original
Overall Rating 2.2962926/5Overall Rating 2.2962926/5rating 2.2962926rating 2.2962926rating 2.2962926
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


DH
Darren H.
Central Point, OR
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Great Service
Very great service the car is awesome also!

CD
Carol D.
Medford, OR
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Wonderful service
Great people doing a wonderful service! Well pleased
Thank you 💜

JD
Jeffrey D.
Kerby, OR
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Friendly efficient service
People were friendly, my questions were answered clearly, service was prompt..

Verified Customer
Yreka, CA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
customer service
I love the service and will continue to go here for all my car needs

WC
William C.
Eagle Point, OR
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
the dealership does what they say will when they say they will
They take just a half hour or less to do the service. Great service

MR
Martin R.
Grants Pass, OR
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Timely, Polite Service!
Had an appointment and got sent to the front of the line with no delay.
The estimated time for the service was 1 hr. the actual time was 47 min., great job!!

Verified Customer
Medford, OR
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2019 Category: Service
Great Customer Service.
Donovan was able to take time and explain things in a funny and educational manner. This made us able to make informed decisions.

BP
Bobbie P.
Medford, OR
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
They know my car better than I do and I know my car
Get in!
Get it done!
Get gone!
BAM!

MD
Mark D.
Lakeview, OR
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
February Seat Belt
As always the service department did an excellent job! They go above and beyond!

Verified Customer
Jacksonville, OR
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Great service
Great service from Donovan!

AB
Andrea B.
Grants Pass, OR
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019 Category: Service
Awesome as usual
I love this place. The service advisors do just that! Advise of what service your car needs, will need, doesn’t need and why! I come here and I’m always feeling like I’m right at home. Todd was awesome and knowledgeable for a new guy, he’s a keeper!

ES
Erik S.
Medford, OR
2015 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/21/2019 Category: Service
Poor communication
It’s a good place when they want to be.
Chuck B., Owner from Butler Hyundai Medford responded on 02/25/2019

We have tried by phone to reach you several times. We would appreciate the chance to appolagize and make this right. Please contact either Donovan or Todd at 541-245-5335


BH
Brian H.
Ashland, OR
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
GREAT DEALERSHIP
Always friendly staff gets me right in and gets the car serviced. Always great service at good prices.

PG
Patricia G.
White City, OR
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
oil change
Friendly Staff.

Verified Customer
Central Point, OR
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2019 Category: Service
Scheduled Maintenance
Good service, open communication. A little costly.

JD
Joe D.
Weed, CA
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Very helpful and prompt.
Never been disappointed.

SS
Stephen S.
Medford, OR
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
review
great job, thank you

ST
Scott T.
Brookings, OR
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
World Class Customer Service
The service management team at Butler was extraordinary. Best experience I've ever had!

ST
Schrader T.
Grants Pass, OR
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Love the Butler Auto Family
Friendly, efficient and they listen. This is a unique dealership, they welcome you, and always seem to go the extra mile for your service.
Chuck B., Owner from Butler Hyundai Medford responded on 02/04/2019

Thank you so much for the great 5-star review of your recent service with us! We look forward to seeing you again soon for your next service. -- Butler Hyundai


WC
William C.
Eagle Point, OR
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Quick and friendly
In the past I always had to keep track of the three thousand mark. My Hyundai reminds me and makes the appointment for me. I am really starting to love this car. I have enough other things to keep on top of this is one less.