Overview

Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5rating 4.37

879 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.04/5Overall Rating 4.04/5Overall Rating 4.04/5Overall Rating 4.04/5rating 4.04
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
88% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


TB
Tina B.
Springfield, OR
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Everyone Is Great There!!!
I keep returning to Sheppard Hyundai because my car is worked on by certified mechanics. I know the work will get done right the first time which is a great peace of mind for me and if something needs attention they let me know right away. Everyone is really nice and they go out of their way to make their customers feel welcomed. Oh yeah, Did I mention that I love the fact that my car gets washed every time as a courtesy. This is my third vehicle with them.

TB
Thomas B.
Eugene, OR
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
My experience
Friendly staff, great service and relaxed atmosphere. Can't ask for better visit.

MC
Matthew C.
Corvallis, OR
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Helpful
Team seemed like they wanted to go out of their way to help.

PN
Patricia N.
Eugene, OR
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Nice people & treats
Enjoyed the positive attitudes of the few folks I dealt with. Service was done quicker than the hour and loved the free car wash and hot chocolate machine. Patty N - Eugene

TM
Theodore M.
Eugene, OR
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Noticeable Improvement
I don't think I was imagining it, the service department has gone through some significant transformation over the last few months.

Verified Customer
Eugene, OR
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
The communication is excellent!
The communication is excellent!

RM
Raymond M.
Eugene, OR
2009 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
service person very knowledgeable
service person took time to answer questions and provide advice

MB
Micah B.
Cottage Grove, OR
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Excellent service always!!
See title!

CS
Carol S.
Springfield, OR
2005 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Oil change
In and out in under an hour.

KC
Karen C.
Lakeside, OR
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Hyundai Sheppard Motors Eugene
Friendly staff and great service--thank you!

RD
Robert D.
Creswell, OR
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Bob Dobkins
Service is fantastic as are all the trained people. They make you feel like you are part of the family. Looking to buy a new Hyundai soon. Santa Fa XL

GM
Grant M.
Eugene, OR
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Quick, efficient, friendly service with honest price quotes.
Fantastic

Verified Customer
Eugene, OR
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
My layout change
Friendly staff and comfortable environment

RL
Robert L.
Noti, OR
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Don't understand..... what title?
Always excellent service.

DF
Deborah F.
Junction City, OR
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Trustworthy
Trustworthy

Verified Customer
Veneta, OR
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
analysis
I owe an apology to my service rep in regards to being told my tires/ tread depth was... bad. I thought my tires were newer than they were ( looked at receipt with mileage that was for rotation, not purchase). I thought he was trying to sell me something I didn't need. Turns out he was just looking out for me and was 100% right. Thank you

Verified Customer
Eugene, OR
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Routine maintenance visit.
The problem was addressed quickly.

IA
Inyeza A.
Eugene, OR
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Nice !
I thank you for your services and support you give to me whenever I am there. Blessings!

Verified Customer
Eugene, OR
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
all good
all good

Verified Customer
Junction City, OR
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018 Category: Service
Thank you
I trust this dealership