Overview

Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5rating 4.36

864 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.0000013/5Overall Rating 4.0000013/5Overall Rating 4.0000013/5Overall Rating 4.0000013/5rating 4.0000013
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
88% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


HL
Helga L.
Eugene, OR
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
HAD NEW KEY & KEYFOB MADE
Fast Friendly and efficient

Verified Customer
Eugene, OR
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
I feel well taken care of
This is the first time I have leased thru Sheppard Hyundai. They helped me find the perfect car and were very patient answering all of my questions. I very much like the service department from scheduling on line to service visits. Great place to do business.

Verified Customer
North Bend, OR
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Fast service, nice people, friendly atmosphere
Fast service, nice people, friendly atmosphere

MM
MICHAEL M.
Eugene, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Sales team
The sales people at Sheppard Motors went out of there way to get the deal on this car done.Special thanks to Travis Coultrup and Teresa Delong.These are the kind of people you want selling your cars.Will always remember what they did for us.

SP
Sydney P.
Albany, OR
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
service was great
none

Verified Customer
Junction City, OR
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
Car service
Friendly efficient service

MP
Michelle P.
Coos Bay, OR
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
punctual, no rip off attempts
trustworthy

Verified Customer
Newport, OR
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Outstanding Service
I always receive friendly, outstanding service support at Sheppard.

GW
George W.
Eugene, OR
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Oil change and service maintenance for warranty
Friendly service, reasonable waiting time, satisfaction with service results.

RE
Rosemary E.
Santa Rosa, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
rose
Very friendly and very good service

JP
Judith P.
Eugene, OR
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great service
These guys are efficient and friendly.

Verified Customer
Springfield, OR
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
visiting sheppard Hyundai
I only came in for two repairs--one for a recall part (free) and one for a plastic shield that fell off the front passenger's seat (free, under warranty). They were both repaired in good time, although I had to make a return visit to get the passenger seat repaired. I may or may not recommend Sheppard Mtrs. to anyone. I don't know anyone with a Hyundai at this time.

TB
Tina B.
Springfield, OR
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Everyone Is Great There!!!
I keep returning to Sheppard Hyundai because my car is worked on by certified mechanics. I know the work will get done right the first time which is a great peace of mind for me and if something needs attention they let me know right away. Everyone is really nice and they go out of their way to make their customers feel welcomed. Oh yeah, Did I mention that I love the fact that my car gets washed every time as a courtesy. This is my third vehicle with them.

TB
Thomas B.
Eugene, OR
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
My experience
Friendly staff, great service and relaxed atmosphere. Can't ask for better visit.

MC
Matthew C.
Corvallis, OR
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Helpful
Team seemed like they wanted to go out of their way to help.

PN
Patricia N.
Eugene, OR
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Nice people & treats
Enjoyed the positive attitudes of the few folks I dealt with. Service was done quicker than the hour and loved the free car wash and hot chocolate machine. Patty N - Eugene

Verified Customer
Eugene, OR
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Adequate service
Recall service done promptly

TM
Theodore M.
Eugene, OR
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Noticeable Improvement
I don't think I was imagining it, the service department has gone through some significant transformation over the last few months.

Verified Customer
Springfield, OR
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2018 Category: Service
Read the oil tag before changing
Really sad

Verified Customer
Eugene, OR
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
The communication is excellent!
The communication is excellent!